# Unable to create a new remote session - Record Widows Action **URL:** \ **Category:** Desktop Testing\ **Tags:** desktop, windows, katalon-studio\ **Created:** [November 19, 2019, 1:16pm UTC](https://forum.katalon.com/t/unable-to-create-a-new-remote-session-record-widows-action/36529 "2019-11-19T13:16:44Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![narendra.thakkar](https://avatars.discourse-cdn.com/v4/letter/n/7bcc69/32.png) [@narendra.thakkar](https://forum.katalon.com/u/narendra.thakkar)\ **Post date:** [November 19, 2019, 1:16pm UTC](https://forum.katalon.com/t/unable-to-create-a-new-remote-session-record-widows-action/36529/1 "2019-11-19T13:16:44Z")
![image](https://europe1.discourse-cdn.com/katalon/original/2X/b/b20419b3992cb5c63851156a2904a0eeccd5e04f.png) ---
**Author:** ![duyluong](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/duyluong/32/1116_2.png) [@duyluong](https://forum.katalon.com/u/duyluong)\ **Post date:** [November 20, 2019, 4:12am UTC](https://forum.katalon.com/t/unable-to-create-a-new-remote-session-record-widows-action/36529/2 "2019-11-20T04:12:30Z")
Hi @narendra.thakkar, Please share us the details log. Thanks ---
**Author:** ![narendra.thakkar](https://avatars.discourse-cdn.com/v4/letter/n/7bcc69/32.png) [@narendra.thakkar](https://forum.katalon.com/u/narendra.thakkar)\ **Post date:** [November 27, 2019, 3:23pm UTC](https://forum.katalon.com/t/unable-to-create-a-new-remote-session-record-widows-action/36529/3 "2019-11-27T15:23:46Z")
Unable to create a new remote session. Please check the server log for more details. Original error: Failed to locate opened application window with appId: C:\Users\Public\Desktop\ABC Client TEST.lnk, and processId: 10571 (WARNING: The server did not provide any stacktrace information) Command duration or timeout: 1.55 seconds Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’ System info: host: ‘97C9G12-NR’, ip: ‘10.64.130.69’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0\_181’ Driver info: driver.version: WindowsDriver Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’ System info: host: ‘97C9G12-NR’, ip: ‘10.64.130.69’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0\_181’ Driver info: driver.version: WindowsDriver (Root cause: org.openqa.selenium.SessionNotCreatedException: Unable to create a new remote session. Please check the server log for more details. Original error: Failed to locate opened application window with appId: C:\Users\Public\Desktop\ABC Client TEST.lnk, and processId: 10571 (WARNING: The server did not provide any stacktrace information) Command duration or timeout: 1.55 seconds Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’ System info: host: ‘97C9G12-NR’, ip: ‘10.64.130.69’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0\_181’ Driver info: driver.version: WindowsDriver Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’ System info: host: ‘97C9G12-NR’, ip: ‘10.64.130.69’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0\_181’ Driver info: driver.version: WindowsDriver at io.appium.java\_client.remote.AppiumCommandExecutor$1.createSession(AppiumCommandExecutor.java:208) at io.appium.java\_client.remote.AppiumCommandExecutor.createSession(AppiumCommandExecutor.java:217) at io.appium.java\_client.remote.AppiumCommandExecutor.execute(AppiumCommandExecutor.java:239) at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552) at io.appium.java\_client.DefaultGenericMobileDriver.execute(DefaultGenericMobileDriver.java:42) at io.appium.java\_client.AppiumDriver.execute(AppiumDriver.java:1) at io.appium.java\_client.windows.WindowsDriver.execute(WindowsDriver.java:1) at org.openqa.selenium.remote.RemoteWebDriver.startSession(RemoteWebDriver.java:213) at org.openqa.selenium.remote.RemoteWebDriver.(RemoteWebDriver.java:131) at io.appium.java\_client.DefaultGenericMobileDriver.(DefaultGenericMobileDriver.java:38) at io.appium.java\_client.AppiumDriver.(AppiumDriver.java:84) at io.appium.java\_client.windows.WindowsDriver.(WindowsDriver.java:38) at com.kms.katalon.core.windows.driver.WindowsDriverFactory.newWindowsDriver(WindowsDriverFactory.java:139) at com.kms.katalon.core.windows.driver.WindowsDriverFactory.startApplication(WindowsDriverFactory.java:87) at com.kms.katalon.core.windows.driver.WindowsDriverFactory.startApplication(WindowsDriverFactory.java:76) at com.kms.katalon.core.windows.driver.WindowsDriverFactory$startApplication.call(Unknown Source) at com.kms.katalon.core.windows.keyword.builtin.StartApplicationKeyword$\_startApplication\_closure1.doCall(StartApplicationKeyword.groovy:32) at com.kms.katalon.core.windows.keyword.builtin.StartApplicationKeyword$\_startApplication\_closure1.doCall(StartApplicationKeyword.groovy) at com.kms.katalon.core.keyword.internal.KeywordMain.runKeyword(KeywordMain.groovy:77) at com.kms.katalon.core.keyword.internal.KeywordMain$runKeyword.call(Unknown Source) at com.kms.katalon.core.windows.keyword.builtin.StartApplicationKeyword.startApplication(StartApplicationKeyword.groovy:31) at com.kms.katalon.core.windows.keyword.builtin.StartApplicationKeyword.execute(StartApplicationKeyword.groovy:27) at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:60) at com.kms.katalon.core.windows.keyword.WindowsBuiltinKeywords.startApplication(WindowsBuiltinKeywords.java:31) at com.kms.katalon.core.windows.keyword.WindowsBuiltinKeywords$startApplication.call(Unknown Source) at New\_Test\_Case.run(New\_Test\_Case:18) at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194) at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119) at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:337) at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:328) at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:307) at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:299) at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:233) at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:114) at com.kms.katalon.core.main.TestCaseMain$runTestCase$0.call(Unknown Source) at TempTestCase1574867344758.run(TempTestCase1574867344758.groovy:23) Caused by: java.lang.reflect.InvocationTargetException at io.appium.java\_client.remote.AppiumCommandExecutor$1.createSession(AppiumCommandExecutor.java:186) at io.appium.java\_client.remote.AppiumCommandExecutor.createSession(AppiumCommandExecutor.java:217) at io.appium.java\_client.remote.AppiumCommandExecutor.execute(AppiumCommandExecutor.java:239) at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552) at io.appium.java\_client.DefaultGenericMobileDriver.execute(DefaultGenericMobileDriver.java:42) at io.appium.java\_client.AppiumDriver.execute(AppiumDriver.java:1) at io.appium.java\_client.windows.WindowsDriver.execute(WindowsDriver.java:1) at org.openqa.selenium.remote.RemoteWebDriver.startSession(RemoteWebDriver.java:213) at org.openqa.selenium.remote.RemoteWebDriver.(RemoteWebDriver.java:131) at io.appium.java\_client.DefaultGenericMobileDriver.(DefaultGenericMobileDriver.java:38) at io.appium.java\_client.AppiumDriver.(AppiumDriver.java:84) at io.appium.java\_client.windows.WindowsDriver.(WindowsDriver.java:38) at com.kms.katalon.core.windows.driver.WindowsDriverFactory.newWindowsDriver(WindowsDriverFactory.java:139) at com.kms.katalon.core.windows.driver.WindowsDriverFactory.startApplication(WindowsDriverFactory.java:87) at com.kms.katalon.core.windows.driver.WindowsDriverFactory.startApplication(WindowsDriverFactory.java:76) at com.kms.katalon.core.windows.driver.WindowsDriverFactory$startApplication.call(Unknown Source) at com.kms.katalon.core.windows.keyword.builtin.StartApplicationKeyword$\_startApplication\_closure1.doCall(StartApplicationKeyword.groovy:32) at com.kms.katalon.core.windows.keyword.builtin.StartApplicationKeyword$\_startApplication\_closure1.doCall(StartApplicationKeyword.groovy) at com.kms.katalon.core.keyword.internal.KeywordMain.runKeyword(KeywordMain.groovy:77) at com.kms.katalon.core.keyword.internal.KeywordMain$runKeyword.call(Unknown Source) at com.kms.katalon.core.windows.keyword.builtin.StartApplicationKeyword.startApplication(StartApplicationKeyword.groovy:31) at com.kms.katalon.core.windows.keyword.builtin.StartApplicationKeyword.execute(StartApplicationKeyword.groovy:27) at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:60) at com.kms.katalon.core.windows.keyword.WindowsBuiltinKeywords.startApplication(WindowsBuiltinKeywords.java:31) at com.kms.katalon.core.windows.keyword.WindowsBuiltinKeywords$startApplication.call(Unknown Source) at Script1574854015001.run(Script1574854015001.groovy:18) … 10 more Caused by: org.openqa.selenium.WebDriverException: Failed to locate opened application window with appId: C:\Users\Public\Desktop\ABC Client TEST.lnk, and processId: 10751 (WARNING: The server did not provide any stacktrace information) Command duration or timeout: 1.55 seconds Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’ System info: host: ‘97C9G12-NR’, ip: ‘10.64.130.69’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0\_181’ Driver info: driver.version: WindowsDriver at org.openqa.selenium.remote.ErrorHandler.createThrowable(ErrorHandler.java:214) at org.openqa.selenium.remote.ErrorHandler.throwIfResponseFailed(ErrorHandler.java:166) at org.openqa.selenium.remote.JsonWireProtocolResponse.lambda$errorHandler$0(JsonWireProtocolResponse.java:54) at org.openqa.selenium.remote.HandshakeResponse.lambda$getResponseFunction$0(HandshakeResponse.java:30) at org.openqa.selenium.remote.ProtocolHandshake.lambda$createSession$0(ProtocolHandshake.java:126) at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:128) … 36 more ) ---
**Author:** ![ershadsmd](https://avatars.discourse-cdn.com/v4/letter/e/a587f6/32.png) [@ershadsmd](https://forum.katalon.com/u/ershadsmd)\ **Post date:** [February 19, 2020, 1:28pm UTC](https://forum.katalon.com/t/unable-to-create-a-new-remote-session-record-widows-action/36529/4 "2020-02-19T13:28:30Z")
Hello All, any update regarding this error? I am facing the same issue. Could some one please help. ---
**Author:** ![engaliseada](https://avatars.discourse-cdn.com/v4/letter/e/8edcca/32.png) [@engaliseada](https://forum.katalon.com/u/engaliseada)\ **Post date:** [February 23, 2020, 3:10pm UTC](https://forum.katalon.com/t/unable-to-create-a-new-remote-session-record-widows-action/36529/5 "2020-02-23T15:10:38Z")
i have the same problem , did you solve it ? ---
**Author:** ![raghatate.piyush](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/raghatate.piyush/32/11627_2.png) [@raghatate.piyush](https://forum.katalon.com/u/raghatate.piyush)\ **Post date:** [June 3, 2020, 2:39am UTC](https://forum.katalon.com/t/unable-to-create-a-new-remote-session-record-widows-action/36529/6 "2020-06-03T02:39:35Z")
I am getting the same problem any one able to resolve it??? ---
**Author:** ![tiantian101124](https://avatars.discourse-cdn.com/v4/letter/t/ac91a4/32.png) [@tiantian101124](https://forum.katalon.com/u/tiantian101124)\ **Post date:** [June 19, 2020, 6:06pm UTC](https://forum.katalon.com/t/unable-to-create-a-new-remote-session-record-widows-action/36529/7 "2020-06-19T18:06:06Z")
I met the same problem too. Actually the application was opened after I clicked “start” button in “Spy Window Objects”, but also get this Warning message and couldn’t continue work. the warning message details is : Unable to create a new remote session. Please check the server log for more details. Original error: Failed to locate opened application window with appId: C:\Program Files\CCleaner\CCleaner.exe, and processId: 10792 (WARNING: The server did not provide any stacktrace information) ![image](https://europe1.discourse-cdn.com/katalon/original/2X/e/e48cb83d06e040543901705f61c3ffc236b332a0.png) ---
**Author:** ![harini.ramalingam](https://avatars.discourse-cdn.com/v4/letter/h/ee7513/32.png) [@harini.ramalingam](https://forum.katalon.com/u/harini.ramalingam)\ **Post date:** [January 6, 2021, 5:11am UTC](https://forum.katalon.com/t/unable-to-create-a-new-remote-session-record-widows-action/36529/8 "2021-01-06T05:11:29Z")
What is the solution for this error message.I am also facing same issue ---
**Author:** ![veroS](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/veros/32/20464_2.png) [@veroS](https://forum.katalon.com/u/veroS)\ **Post date:** [July 29, 2021, 6:02am UTC](https://forum.katalon.com/t/unable-to-create-a-new-remote-session-record-widows-action/36529/9 "2021-07-29T06:02:45Z")
I’ve got the same problem - there must have been a solution by now… It works fine with something uncomplicated like C:\Program Files\Notepad++\notepad++.exe, e.g. but I can’t open the DektoppApp I really have test. Already tried ‘desiredCapabilities = {“ms:waitForAppLaunch”:“200”}’ … --\> App is opened properly, but the test fails with “com.kms.katalon.core.exception.StepFailedException: Unable to create a new remote session. Please check the server log for more details. Original error: Failed to locate opened application window with appId: C:\xy\xy6.0\xy.exe, and processId: 3276 (WARNING: The server did not provide any stacktrace information)” ---
**Author:** ![duyluong](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/duyluong/32/1116_2.png) [@duyluong](https://forum.katalon.com/u/duyluong)\ **Post date:** [July 29, 2021, 8:23am UTC](https://forum.katalon.com/t/unable-to-create-a-new-remote-session-record-widows-action/36529/10 "2021-07-29T08:23:32Z")
Hi @veroS > [@veroS](#): > > ms:waitForAppLaunch”:“200" ms:waitForAppLaunch is limited at 50. Please change to 50 or lower value. [Release WinAppDriver v1.2.1 · microsoft/WinAppDriver · GitHub](https://github.com/microsoft/WinAppDriver/releases/tag/v1.2.1) ---
**Author:** ![aakash.raval](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/aakash.raval/32/16104_2.png) [@aakash.raval](https://forum.katalon.com/u/aakash.raval)\ **Post date:** [January 20, 2022, 1:31pm UTC](https://forum.katalon.com/t/unable-to-create-a-new-remote-session-record-widows-action/36529/11 "2022-01-20T13:31:13Z")
Any update regarding this error? I am facing the same issue