# Unable to create a new remote session. Please check the server log for more details. Original error: An unknown server-side error occurred while processing the command

**URL:** <https://forum.katalon.com/t/unable-to-create-a-new-remote-session-please-check-the-server-log-for-more-details-original-error-an-unknown-server-side-error-occurred-while-processing-the-command/50477>\
**Category:** Mobile Testing\
**Tags:** mobile-testing, katalon-studio\
**Created:** [December 22, 2020, 9:20am UTC](https://forum.katalon.com/t/unable-to-create-a-new-remote-session-please-check-the-server-log-for-more-details-original-error-an-unknown-server-side-error-occurred-while-processing-the-command/50477 "2020-12-22T09:20:22Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![duyluong](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/duyluong/32/1116_2.png) [@duyluong](https://forum.katalon.com/u/duyluong)\
**Post date:** [December 22, 2020, 1:13pm UTC](https://forum.katalon.com/t/unable-to-create-a-new-remote-session-please-check-the-server-log-for-more-details-original-error-an-unknown-server-side-error-occurred-while-processing-the-command/50477/2 "2020-12-22T13:13:56Z")

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Hi @bui.ngoc.lan,

Please try the suggestion in this post:

> [@Version 6.3.0 (Beta)](http://forum.katalon.com/t/version-6-3-0-beta/28827/19):
>
> Hi @Noor_Yeaser_Khan, You may try to add: appWaitActivity: \* property in Project Settings/Desired Capabilities/Mobile/Android and try to run again. If KS could not start the app, please show us more message. The Appium log above was not the full exception log. Thanks

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