Unable to connect to jira server from kalaton 6.2.2

Product Forums Tips & Tricks
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1

Getting server URL is not valid error

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2

Hi @Raghuveerbh,

If you are under a proxy network, please configure at Preferences/Katalon/Proxy and try again.

Thanks

3

Hi @duyluong

i have configured the proxy.

Now i am not getting any error but still jira is not connecting kalaton

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Capture21919×1010 45 KB
and submit options are not fetching from jira.

4

@duyluong @Katalon_Store Can you kindly help on the above issue

5

Hi @Raghuveerbh,

Please show us the Proxy configuration, the error message and Katalon error log file.

Btw, the JIRA server URL should be end with .com.

Thanks.

6

@duyluong

For endpoint .com we are getting error message “server URL is not valid” but we configured proxy

and jira credential is SSO

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proxy
proxy1920×1007 26.8 KB
error
error1908×991 40.9 KB

7

Hi @Raghuveerbh,

I saw you didn’t set proxy port in Proxy Settings. Please ask your IT and fill the port value then try again.

Thanks.