Unable to click this save and back to policy overview button in pop up

Well, it’s a pretty regular looking jQuery popup and a regular HTML button element. What exactly is the problem?

Share your code and any errors.

@bansari.g

Does the problem happen in Record or Playback ?

  • Record: In the onclick attribute of the button I see it’s calling updatePolicy() function. As @Russ_Thomas said it’s a pretty regularly looking button, but if the click is not recorded then perhaps updatePolicy() has some tricks that prevent the mouse-up event to be picked up by Katalon ( a mouse-down and a mouse-up constitutes a click ). In this case then please use Spy Tool to save the object manually.

  • Playback: Well there’s plenty of reasons why the element is not clicked, it may not be interactable yet, or visible yet, please post the console log.

SLF4J: The requested version 1.7.16 by your slf4j binding is not compatible with [1.6]
SLF4J: See http://www.slf4j.org/codes.html#version_mismatch for further details.
2019-07-17 09:45:35.330 INFO c.k.katalon.core.main.TestCaseExecutor - --------------------
2019-07-17 09:45:35.333 INFO c.k.katalon.core.main.TestCaseExecutor - START Test Cases/New Policy-Basic Policy
2019-07-17 09:45:35.785 DEBUG testcase.New Policy-Basic Policy - 1: openBrowser("")
2019-07-17 09:45:36.023 INFO c.k.k.core.webui.driver.DriverFactory - Starting ‘Chrome’ driver
Jul 17, 2019 9:45:36 AM org.openqa.selenium.remote.DesiredCapabilities chrome
INFO: Using new ChromeOptions() is preferred to DesiredCapabilities.chrome()
2019-07-17 09:45:36.063 INFO c.k.k.core.webui.driver.DriverFactory - Action delay is set to 0 seconds
Starting ChromeDriver 74.0.3729.6 (255758eccf3d244491b8a1317aa76e1ce10d57e9-refs/branch-heads/3729@{#29}) on port 25936
Only local connections are allowed.
Please protect ports used by ChromeDriver and related test frameworks to prevent access by malicious code.
[1563336937.749][WARNING]: This version of ChromeDriver has not been tested with Chrome version 75.
Jul 17, 2019 9:45:38 AM org.openqa.selenium.remote.ProtocolHandshake createSession
INFO: Detected dialect: OSS
2019-07-17 09:45:38.808 INFO c.k.k.core.webui.driver.DriverFactory - sessionId = 61ffaa20121e380ca9cb2095be847963
2019-07-17 09:45:38.851 INFO c.k.k.core.webui.driver.DriverFactory - browser = Chrome 75.0.3770.142
2019-07-17 09:45:38.851 INFO c.k.k.core.webui.driver.DriverFactory - platform = Windows 10
2019-07-17 09:45:38.852 INFO c.k.k.core.webui.driver.DriverFactory - seleniumVersion = 3.141.59
2019-07-17 09:45:38.852 INFO c.k.k.core.webui.driver.DriverFactory - proxyInformation = ProxyInformation{proxyOption=NO_PROXY, proxyServerType=HTTP, password=, proxyServerAddress=, proxyServerPort=0}
2019-07-17 09:45:38.853 DEBUG testcase.New Policy-Basic Policy - 2: navigateToUrl(“https://masterqa.insuredhq.com/home.php”)
2019-07-17 09:45:46.309 DEBUG testcase.New Policy-Basic Policy - 3: click(findTestObject(“Page_InsuredHQ - Your Insurance management system/a_Click here”))
2019-07-17 09:45:47.137 DEBUG testcase.New Policy-Basic Policy - 4: setText(findTestObject(“Page_InsuredHQ - Your Insurance management system/input_Email address_username”), "usersupport@insuredhq.com")
2019-07-17 09:45:47.287 DEBUG testcase.New Policy-Basic Policy - 5: setEncryptedText(findTestObject(“Page_InsuredHQ - Your Insurance management system/input_Password_password”), “YjXSYnwzusPvQ4YWUCJaIqezUF6xI6Rd”)
2019-07-17 09:45:47.475 DEBUG testcase.New Policy-Basic Policy - 6: click(findTestObject(“Page_InsuredHQ - Your Insurance management system/input_Password_login”))
2019-07-17 09:45:51.631 DEBUG testcase.New Policy-Basic Policy - 7: maximizeWindow()
2019-07-17 09:45:52.782 DEBUG testcase.New Policy-Basic Policy - 8: setText(findTestObject(“Page_InsuredHQ - Your Insurance management system/input_Third Party_client”), “ghost”)
2019-07-17 09:45:52.900 DEBUG testcase.New Policy-Basic Policy - 9: click(findTestObject(“Page_InsuredHQ - Your Insurance management system/div_Ghost Inspector”))
2019-07-17 09:45:56.966 DEBUG testcase.New Policy-Basic Policy - 10: navigateToUrl(“https://masterqa.insuredhq.com/new_policy.php?client_id=323”)
2019-07-17 09:45:57.840 DEBUG testcase.New Policy-Basic Policy - 11: selectOptionByValue(findTestObject(“Page_InsuredHQ - Your Insurance management system/select_Select Policy Class”), “28”, true)
2019-07-17 09:45:58.131 DEBUG testcase.New Policy-Basic Policy - 12: setText(findTestObject(“Page_InsuredHQ - Your Insurance management system/input_Add New Policy_inception_date”), “12/07/2019”)
2019-07-17 09:46:00.022 DEBUG testcase.New Policy-Basic Policy - 13: click(findTestObject(“Page_InsuredHQ - Your Insurance management system/td_12”))
2019-07-17 09:46:00.426 DEBUG testcase.New Policy-Basic Policy - 14: click(findTestObject(“Page_InsuredHQ - Your Insurance management system/button_Continue”))
2019-07-17 09:46:01.644 DEBUG testcase.New Policy-Basic Policy - 15: navigateToUrl(“https://masterqa.insuredhq.com/np_policy_transaction.php”)
2019-07-17 09:46:02.178 DEBUG testcase.New Policy-Basic Policy - 16: click(findTestObject(“Page_InsuredHQ - Your Insurance management system/button_Save”))
2019-07-17 09:46:02.264 DEBUG testcase.New Policy-Basic Policy - 17: click(findTestObject(“Page_InsuredHQ - Your Insurance management system/button_Save and back to policy overview”))
2019-07-17 09:46:02.609 ERROR c.k.k.core.keyword.internal.KeywordMain - :x: Unable to click on object ‘Object Repository/Page_InsuredHQ - Your Insurance management system/button_Save and back to policy overview’ (Root cause: com.kms.katalon.core.exception.StepFailedException: Unable to click on object ‘Object Repository/Page_InsuredHQ - Your Insurance management system/button_Save and back to policy overview’
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.stepFailed(WebUIKeywordMain.groovy:64)
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:26)
at com.kms.katalon.core.webui.keyword.builtin.ClickKeyword.click(ClickKeyword.groovy:86)
at com.kms.katalon.core.webui.keyword.builtin.ClickKeyword.execute(ClickKeyword.groovy:67)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:56)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.click(WebUiBuiltInKeywords.groovy:616)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords$click$1.call(Unknown Source)
at New Policy-Basic Policy.run(New Policy-Basic Policy:49)
at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)
at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)
at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:337)
at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:328)
at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:307)
at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:299)
at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:233)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:114)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:105)
at com.kms.katalon.core.main.TestCaseMain$runTestCase$0.call(Unknown Source)
at TempTestCase1563336933327.run(TempTestCase1563336933327.groovy:21)
Caused by: org.openqa.selenium.ElementNotVisibleException: element not interactable
(Session info: chrome=75.0.3770.142)
(Driver info: chromedriver=74.0.3729.6 (255758eccf3d244491b8a1317aa76e1ce10d57e9-refs/branch-heads/3729@{#29}),platform=Windows NT 10.0.17134 x86_64) (WARNING: The server did not provide any stacktrace information)
Command duration or timeout: 0 milliseconds
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’
System info: host: ‘IHQ-DESKTOP02’, ip: ‘192.168.1.9’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_181’
Driver info: com.kms.katalon.selenium.driver.CChromeDriver
Capabilities {acceptInsecureCerts: false, acceptSslCerts: false, applicationCacheEnabled: false, browserConnectionEnabled: false, browserName: chrome, chrome: {chromedriverVersion: 74.0.3729.6 (255758eccf3d24…, userDataDir: C:\Users\RAJESH~1\AppData\L…}, cssSelectorsEnabled: true, databaseEnabled: false, goog:chromeOptions: {debuggerAddress: localhost:57395}, handlesAlerts: true, hasTouchScreen: false, javascriptEnabled: true, locationContextEnabled: true, mobileEmulationEnabled: false, nativeEvents: true, networkConnectionEnabled: false, pageLoadStrategy: normal, platform: XP, platformName: XP, proxy: Proxy(), rotatable: false, setWindowRect: true, strictFileInteractability: false, takesHeapSnapshot: true, takesScreenshot: true, timeouts: {implicit: 0, pageLoad: 300000, script: 30000}, unexpectedAlertBehaviour: ignore, unhandledPromptBehavior: ignore, version: 75.0.3770.142, webStorageEnabled: true}
Session ID: 61ffaa20121e380ca9cb2095be847963
at org.openqa.selenium.remote.ErrorHandler.createThrowable(ErrorHandler.java:214)
at org.openqa.selenium.remote.ErrorHandler.throwIfResponseFailed(ErrorHandler.java:166)
at org.openqa.selenium.remote.http.JsonHttpResponseCodec.reconstructValue(JsonHttpResponseCodec.java:40)
at org.openqa.selenium.remote.http.AbstractHttpResponseCodec.decode(AbstractHttpResponseCodec.java:80)
at org.openqa.selenium.remote.http.AbstractHttpResponseCodec.decode(AbstractHttpResponseCodec.java:44)
at org.openqa.selenium.remote.HttpCommandExecutor.execute(HttpCommandExecutor.java:158)
at org.openqa.selenium.remote.service.DriverCommandExecutor.execute(DriverCommandExecutor.java:83)
at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552)
at com.kms.katalon.selenium.driver.CChromeDriver.execute(CChromeDriver.java:20)
at org.openqa.selenium.remote.RemoteWebElement.execute(RemoteWebElement.java:285)
at org.openqa.selenium.remote.RemoteWebElement.click(RemoteWebElement.java:84)
at com.kms.katalon.core.webui.keyword.builtin.ClickKeyword$_click_closure1.doCall(ClickKeyword.groovy:79)
at com.kms.katalon.core.webui.keyword.builtin.ClickKeyword$_click_closure1.call(ClickKeyword.groovy)
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:20)
at com.kms.katalon.core.webui.keyword.builtin.ClickKeyword.click(ClickKeyword.groovy:86)
at com.kms.katalon.core.webui.keyword.builtin.ClickKeyword.execute(ClickKeyword.groovy:67)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:56)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.click(WebUiBuiltInKeywords.groovy:616)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords$click$1.call(Unknown Source)
at Script1562922835168.run(Script1562922835168.groovy:49)
… 11 more
)
2019-07-17 09:46:02.611 ERROR c.k.katalon.core.main.TestCaseExecutor - :x: Test Cases/New Policy-Basic Policy FAILED.
Reason:
com.kms.katalon.core.exception.StepFailedException: Unable to click on object ‘Object Repository/Page_InsuredHQ - Your Insurance management system/button_Save and back to policy overview’ (Root cause: com.kms.katalon.core.exception.StepFailedException: Unable to click on object ‘Object Repository/Page_InsuredHQ - Your Insurance management system/button_Save and back to policy overview’
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.stepFailed(WebUIKeywordMain.groovy:64)
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:26)
at com.kms.katalon.core.webui.keyword.builtin.ClickKeyword.click(ClickKeyword.groovy:86)
at com.kms.katalon.core.webui.keyword.builtin.ClickKeyword.execute(ClickKeyword.groovy:67)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:56)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.click(WebUiBuiltInKeywords.groovy:616)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords$click$1.call(Unknown Source)
at New Policy-Basic Policy.run(New Policy-Basic Policy:49)
at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)
at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)
at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:337)
at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:328)
at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:307)
at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:299)
at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:233)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:114)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:105)
at com.kms.katalon.core.main.TestCaseMain$runTestCase$0.call(Unknown Source)
at TempTestCase1563336933327.run(TempTestCase1563336933327.groovy:21)
Caused by: org.openqa.selenium.ElementNotVisibleException: element not interactable
(Session info: chrome=75.0.3770.142)
(Driver info: chromedriver=74.0.3729.6 (255758eccf3d244491b8a1317aa76e1ce10d57e9-refs/branch-heads/3729@{#29}),platform=Windows NT 10.0.17134 x86_64) (WARNING: The server did not provide any stacktrace information)
Command duration or timeout: 0 milliseconds
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’
System info: host: ‘IHQ-DESKTOP02’, ip: ‘192.168.1.9’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_181’
Driver info: com.kms.katalon.selenium.driver.CChromeDriver
Capabilities {acceptInsecureCerts: false, acceptSslCerts: false, applicationCacheEnabled: false, browserConnectionEnabled: false, browserName: chrome, chrome: {chromedriverVersion: 74.0.3729.6 (255758eccf3d24…, userDataDir: C:\Users\RAJESH~1\AppData\L…}, cssSelectorsEnabled: true, databaseEnabled: false, goog:chromeOptions: {debuggerAddress: localhost:57395}, handlesAlerts: true, hasTouchScreen: false, javascriptEnabled: true, locationContextEnabled: true, mobileEmulationEnabled: false, nativeEvents: true, networkConnectionEnabled: false, pageLoadStrategy: normal, platform: XP, platformName: XP, proxy: Proxy(), rotatable: false, setWindowRect: true, strictFileInteractability: false, takesHeapSnapshot: true, takesScreenshot: true, timeouts: {implicit: 0, pageLoad: 300000, script: 30000}, unexpectedAlertBehaviour: ignore, unhandledPromptBehavior: ignore, version: 75.0.3770.142, webStorageEnabled: true}
Session ID: 61ffaa20121e380ca9cb2095be847963
at org.openqa.selenium.remote.ErrorHandler.createThrowable(ErrorHandler.java:214)
at org.openqa.selenium.remote.ErrorHandler.throwIfResponseFailed(ErrorHandler.java:166)
at org.openqa.selenium.remote.http.JsonHttpResponseCodec.reconstructValue(JsonHttpResponseCodec.java:40)
at org.openqa.selenium.remote.http.AbstractHttpResponseCodec.decode(AbstractHttpResponseCodec.java:80)
at org.openqa.selenium.remote.http.AbstractHttpResponseCodec.decode(AbstractHttpResponseCodec.java:44)
at org.openqa.selenium.remote.HttpCommandExecutor.execute(HttpCommandExecutor.java:158)
at org.openqa.selenium.remote.service.DriverCommandExecutor.execute(DriverCommandExecutor.java:83)
at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552)
at com.kms.katalon.selenium.driver.CChromeDriver.execute(CChromeDriver.java:20)
at org.openqa.selenium.remote.RemoteWebElement.execute(RemoteWebElement.java:285)
at org.openqa.selenium.remote.RemoteWebElement.click(RemoteWebElement.java:84)
at com.kms.katalon.core.webui.keyword.builtin.ClickKeyword$_click_closure1.doCall(ClickKeyword.groovy:79)
at com.kms.katalon.core.webui.keyword.builtin.ClickKeyword$_click_closure1.call(ClickKeyword.groovy)
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:20)
at com.kms.katalon.core.webui.keyword.builtin.ClickKeyword.click(ClickKeyword.groovy:86)
at com.kms.katalon.core.webui.keyword.builtin.ClickKeyword.execute(ClickKeyword.groovy:67)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:56)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.click(WebUiBuiltInKeywords.groovy:616)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords$click$1.call(Unknown Source)
at Script1562922835168.run(Script1562922835168.groovy:49)
… 11 more
)
at com.kms.katalon.core.keyword.internal.KeywordMain.stepFailed(KeywordMain.groovy:39)
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.stepFailed(WebUIKeywordMain.groovy:64)
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:26)
at com.kms.katalon.core.webui.keyword.builtin.ClickKeyword.click(ClickKeyword.groovy:86)
at com.kms.katalon.core.webui.keyword.builtin.ClickKeyword.execute(ClickKeyword.groovy:67)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:56)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.click(WebUiBuiltInKeywords.groovy:616)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords$click$1.call(Unknown Source)
at New Policy-Basic Policy.run(New Policy-Basic Policy:49)
at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)
at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)
at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:337)
at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:328)
at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:307)
at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:299)
at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:233)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:114)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:105)
at com.kms.katalon.core.main.TestCaseMain$runTestCase$0.call(Unknown Source)
at TempTestCase1563336933327.run(TempTestCase1563336933327.groovy:21)
Caused by: com.kms.katalon.core.exception.StepFailedException: Unable to click on object ‘Object Repository/Page_InsuredHQ - Your Insurance management system/button_Save and back to policy overview’
… 19 more
Caused by: org.openqa.selenium.ElementNotVisibleException: element not interactable
(Session info: chrome=75.0.3770.142)
(Driver info: chromedriver=74.0.3729.6 (255758eccf3d244491b8a1317aa76e1ce10d57e9-refs/branch-heads/3729@{#29}),platform=Windows NT 10.0.17134 x86_64) (WARNING: The server did not provide any stacktrace information)
Command duration or timeout: 0 milliseconds
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’
System info: host: ‘IHQ-DESKTOP02’, ip: ‘192.168.12019-07-17 09:46:02.617 INFO c.k.katalon.core.main.TestCaseExecutor - END Test Cases/New Policy-Basic Policy
.9’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_181’
Driver info: com.kms.katalon.selenium.driver.CChromeDriver
Capabilities {acceptInsecureCerts: false, acceptSslCerts: false, applicationCacheEnabled: false, browserConnectionEnabled: false, browserName: chrome, chrome: {chromedriverVersion: 74.0.3729.6 (255758eccf3d24…, userDataDir: C:\Users\RAJESH~1\AppData\L…}, cssSelectorsEnabled: true, databaseEnabled: false, goog:chromeOptions: {debuggerAddress: localhost:57395}, handlesAlerts: true, hasTouchScreen: false, javascriptEnabled: true, locationContextEnabled: true, mobileEmulationEnabled: false, nativeEvents: true, networkConnectionEnabled: false, pageLoadStrategy: normal, platform: XP, platformName: XP, proxy: Proxy(), rotatable: false, setWindowRect: true, strictFileInteractability: false, takesHeapSnapshot: true, takesScreenshot: true, timeouts: {implicit: 0, pageLoad: 300000, script: 30000}, unexpectedAlertBehaviour: ignore, unhandledPromptBehavior: ignore, version: 75.0.3770.142, webStorageEnabled: true}
Session ID: 61ffaa20121e380ca9cb2095be847963
at org.openqa.selenium.remote.ErrorHandler.createThrowable(ErrorHandler.java:214)
at org.openqa.selenium.remote.ErrorHandler.throwIfResponseFailed(ErrorHandler.java:166)
at org.openqa.selenium.remote.http.JsonHttpResponseCodec.reconstructValue(JsonHttpResponseCodec.java:40)
at org.openqa.selenium.remote.http.AbstractHttpResponseCodec.decode(AbstractHttpResponseCodec.java:80)
at org.openqa.selenium.remote.http.AbstractHttpResponseCodec.decode(AbstractHttpResponseCodec.java:44)
at org.openqa.selenium.remote.HttpCommandExecutor.execute(HttpCommandExecutor.java:158)
at org.openqa.selenium.remote.service.DriverCommandExecutor.execute(DriverCommandExecutor.java:83)
at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552)
at com.kms.katalon.selenium.driver.CChromeDriver.execute(CChromeDriver.java:20)
at org.openqa.selenium.remote.RemoteWebElement.execute(RemoteWebElement.java:285)
at org.openqa.selenium.remote.RemoteWebElement.click(RemoteWebElement.java:84)
at com.kms.katalon.core.webui.keyword.builtin.ClickKeyword$_click_closure1.doCall(ClickKeyword.groovy:79)
at com.kms.katalon.core.webui.keyword.builtin.ClickKeyword$_click_closure1.call(ClickKeyword.groovy)
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:20)
… 17 more

Please try the following solutions:

As I said there’s lot of reasons, so you will have to try one after another until one works. Here’s a tip: Next time you encounter a error, in console log look for the part Caused by: some reasons. Copy and paste the reasons and search on the forum, chances are other have encountered and resolved it before.

Cheers !

2019-07-17 10:16:44.416 INFO c.k.k.core.main.WSVerificationExecutor - --------------------
2019-07-17 10:16:44.422 INFO c.k.k.core.main.WSVerificationExecutor - START Verification
2019-07-17 10:16:44.746 DEBUG testcase. - 1: openBrowser("")
2019-07-17 10:16:45.442 INFO c.k.k.core.webui.driver.DriverFactory - sessionId = 0f2115a39aad41f7d649c04b3429d695
2019-07-17 10:16:45.455 INFO c.k.k.core.webui.driver.DriverFactory - browser = Chrome 75.0.3770.142
2019-07-17 10:16:45.456 INFO c.k.k.core.webui.driver.DriverFactory - platform = Windows 10
2019-07-17 10:16:45.457 INFO c.k.k.core.webui.driver.DriverFactory - seleniumVersion = 3.141.59
2019-07-17 10:16:45.459 INFO c.k.k.core.webui.driver.DriverFactory - proxyInformation = ProxyInformation{proxyOption=NO_PROXY, proxyServerType=HTTP, password=, proxyServerAddress=, proxyServerPort=0}
2019-07-17 10:16:45.461 DEBUG testcase. - 2: navigateToUrl(“https://masterqa.insuredhq.com/home.php”)
2019-07-17 10:16:51.072 DEBUG testcase. - 3: click(findTestObject(“Page_InsuredHQ - Your Insurance management system/a_Click here”))
2019-07-17 10:16:51.914 DEBUG testcase. - 4: setText(findTestObject(“Page_InsuredHQ - Your Insurance management system/input_Email address_username”), "usersupport@insuredhq.com")
2019-07-17 10:16:52.548 DEBUG testcase. - 5: setEncryptedText(findTestObject(“Page_InsuredHQ - Your Insurance management system/input_Password_password”), “YjXSYnwzusPvQ4YWUCJaIqezUF6xI6Rd”)
2019-07-17 10:16:52.869 DEBUG testcase. - 6: click(findTestObject(“Page_InsuredHQ - Your Insurance management system/input_Password_login”))
2019-07-17 10:16:57.158 DEBUG testcase. - 7: maximizeWindow()
2019-07-17 10:16:58.293 DEBUG testcase. - 8: setText(findTestObject(“Page_InsuredHQ - Your Insurance management system/input_Third Party_client”), “ghost”)
2019-07-17 10:16:58.704 DEBUG testcase. - 9: click(findTestObject(“Page_InsuredHQ - Your Insurance management system/div_Ghost Inspector”))
2019-07-17 10:17:01.365 DEBUG testcase. - 10: navigateToUrl(“https://masterqa.insuredhq.com/new_policy.php?client_id=323”)
2019-07-17 10:17:03.098 DEBUG testcase. - 11: selectOptionByValue(findTestObject(“Page_InsuredHQ - Your Insurance management system/select_Select Policy Class”), “28”, true)
2019-07-17 10:17:03.419 DEBUG testcase. - 12: setText(findTestObject(“Page_InsuredHQ - Your Insurance management system/input_Add New Policy_inception_date”), “12/07/2019”)
2019-07-17 10:17:05.643 DEBUG testcase. - 13: click(findTestObject(“Page_InsuredHQ - Your Insurance management system/td_12”))
2019-07-17 10:17:06.142 DEBUG testcase. - 14: click(findTestObject(“Page_InsuredHQ - Your Insurance management system/button_Continue”))
2019-07-17 10:17:07.367 DEBUG testcase. - 15: navigateToUrl(“https://masterqa.insuredhq.com/np_policy_transaction.php”)
2019-07-17 10:17:07.935 DEBUG testcase. - 16: click(findTestObject(“Page_InsuredHQ - Your Insurance management system/button_Save”))
2019-07-17 10:17:08.075 DEBUG testcase. - 17: focus(findTestObject(“Page_InsuredHQ - Your Insurance management system/button_Save and back to policy overview”))
2019-07-17 10:17:08.141 DEBUG testcase. - 18: click(findTestObject(“Page_InsuredHQ - Your Insurance management system/button_Save and back to policy overview”))
2019-07-17 10:17:08.487 ERROR c.k.k.core.keyword.internal.KeywordMain - ? Unable to click on object ‘Page_InsuredHQ - Your Insurance management system/button_Save and back to policy overview’ (Root cause: com.kms.katalon.core.exception.StepFailedException: Unable to click on object ‘Page_InsuredHQ - Your Insurance management system/button_Save and back to policy overview’
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.stepFailed(WebUIKeywordMain.groovy:64)
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:26)
at com.kms.katalon.core.webui.keyword.builtin.ClickKeyword.click(ClickKeyword.groovy:86)
at com.kms.katalon.core.webui.keyword.builtin.ClickKeyword.execute(ClickKeyword.groovy:67)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:56)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.click(WebUiBuiltInKeywords.groovy:616)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords$click$1.call(Unknown Source)
at WSVerification1563338804523.run(WSVerification1563338804523:52)
at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)
at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)
at com.kms.katalon.core.main.WSVerificationExecutor.runScript(WSVerificationExecutor.java:146)
at com.kms.katalon.core.main.WSVerificationExecutor.doExecute(WSVerificationExecutor.java:140)
at com.kms.katalon.core.main.WSVerificationExecutor.processExecutionPhase(WSVerificationExecutor.java:123)
at com.kms.katalon.core.main.WSVerificationExecutor.accessMainPhase(WSVerificationExecutor.java:115)
at com.kms.katalon.core.main.WSVerificationExecutor.execute(WSVerificationExecutor.java:103)
at com.kms.katalon.core.main.TestCaseMain.runWSVerificationScript(TestCaseMain.java:127)
at com.kms.katalon.core.main.TestCaseMain$runWSVerificationScript$0.call(Unknown Source)
at TempTestCase1563338803075.run(TempTestCase1563338803075.groovy:21)
Caused by: org.openqa.selenium.ElementNotVisibleException: element not interactable
(Session info: chrome=75.0.3770.142)
(Driver info: chromedriver=74.0.3729.6 (255758eccf3d244491b8a1317aa76e1ce10d57e9-refs/branch-heads/3729@{#29}),platform=Windows NT 10.0.17134 x86_64) (WARNING: The server did not provide any stacktrace information)
Command duration or timeout: 0 milliseconds
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’
System info: host: ‘IHQ-DESKTOP02’, ip: ‘192.168.1.9’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_181’
Driver info: com.kms.katalon.core.webui.driver.ExistingRemoteWebDriver
Capabilities {javascriptEnabled: true, platform: ANY, platformName: ANY}
Session ID: 0f2115a39aad41f7d649c04b3429d695
at org.openqa.selenium.remote.ErrorHandler.createThrowable(ErrorHandler.java:214)
at org.openqa.selenium.remote.ErrorHandler.throwIfResponseFailed(ErrorHandler.java:166)
at org.openqa.selenium.remote.http.JsonHttpResponseCodec.reconstructValue(JsonHttpResponseCodec.java:40)
at org.openqa.selenium.remote.http.AbstractHttpResponseCodec.decode(AbstractHttpResponseCodec.java:80)
at org.openqa.selenium.remote.http.AbstractHttpResponseCodec.decode(AbstractHttpResponseCodec.java:44)
at org.openqa.selenium.remote.HttpCommandExecutor.execute(HttpCommandExecutor.java:158)
at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552)
at com.kms.katalon.core.webui.driver.ExistingRemoteWebDriver.execute(ExistingRemoteWebDriver.java:108)
at org.openqa.selenium.remote.RemoteWebElement.execute(RemoteWebElement.java:285)
at org.openqa.selenium.remote.RemoteWebElement.click(RemoteWebElement.java:84)
at com.kms.katalon.core.webui.keyword.builtin.ClickKeyword$_click_closure1.doCall(ClickKeyword.groovy:79)
at com.kms.katalon.core.webui.keyword.builtin.ClickKeyword$_click_closure1.call(ClickKeyword.groovy)
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:20)
… 16 more
)
2019-07-17 10:17:08.491 ERROR c.k.k.core.main.WSVerificationExecutor - ? Verification FAILED.
Reason:
com.kms.katalon.core.exception.StepFailedException: Unable to click on object ‘Page_InsuredHQ - Your Insurance management system/button_Save and back to policy overview’ (Root cause: com.kms.katalon.core.exception.StepFailedException: Unable to click on object ‘Page_InsuredHQ - Your Insurance management system/button_Save and back to policy overview’
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.stepFailed(WebUIKeywordMain.groovy:64)
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:26)
at com.kms.katalon.core.webui.keyword.builtin.ClickKeyword.click(ClickKeyword.groovy:86)
at com.kms.katalon.core.webui.keyword.builtin.ClickKeyword.execute(ClickKeyword.groovy:67)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:56)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.click(WebUiBuiltInKeywords.groovy:616)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords$click$1.call(Unknown Source)
at WSVerification1563338804523.run(WSVerification1563338804523:52)
at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)
at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)
at com.kms.katalon.core.main.WSVerificationExecutor.runScript(WSVerificationExecutor.java:146)
at com.kms.katalon.core.main.WSVerificationExecutor.doExecute(WSVerificationExecutor.java:140)
at com.kms.katalon.core.main.WSVerificationExecutor.processExecutionPhase(WSVerificationExecutor.java:123)
at com.kms.katalon.core.main.WSVerificationExecutor.accessMainPhase(WSVerificationExecutor.java:115)
at com.kms.katalon.core.main.WSVerificationExecutor.execute(WSVerificationExecutor.java:103)
at com.kms.katalon.core.main.TestCaseMain.runWSVerificationScript(TestCaseMain.java:127)
at com.kms.katalon.core.main.TestCaseMain$runWSVerificationScript$0.call(Unknown Source)
at TempTestCase1563338803075.run(TempTestCase1563338803075.groovy:21)
Caused by: org.openqa.selenium.ElementNotVisibleException: element not interactable
(Session info: chrome=75.0.3770.142)
(Driver info: chromedriver=74.0.3729.6 (255758eccf3d244491b8a1317aa76e1ce10d57e9-refs/branch-heads/3729@{#29}),platform=Windows NT 10.0.17134 x86_64) (WARNING: The server did not provide any stacktrace information)
Command duration or timeout: 0 milliseconds
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’
System info: host: ‘IHQ-DESKTOP02’, ip: ‘192.168.1.9’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_181’
Driver info: com.kms.katalon.core.webui.driver.ExistingRemoteWebDriver
Capabilities {javascriptEnabled: true, platform: ANY, platformName: ANY}
Session ID: 0f2115a39aad41f7d649c04b3429d695
at org.openqa.selenium.remote.ErrorHandler.createThrowable(ErrorHandler.java:214)
at org.openqa.selenium.remote.ErrorHandler.throwIfResponseFailed(ErrorHandler.java:166)
at org.openqa.selenium.remote.http.JsonHttpResponseCodec.reconstructValue(JsonHttpResponseCodec.java:40)
at org.openqa.selenium.remote.http.AbstractHttpResponseCodec.decode(AbstractHttpResponseCodec.java:80)
at org.openqa.selenium.remote.http.AbstractHttpResponseCodec.decode(AbstractHttpResponseCodec.java:44)
at org.openqa.selenium.remote.HttpCommandExecutor.execute(HttpCommandExecutor.java:158)
at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552)
at com.kms.katalon.core.webui.driver.ExistingRemoteWebDriver.execute(ExistingRemoteWebDriver.java:108)
at org.openqa.selenium.remote.RemoteWebElement.execute(RemoteWebElement.java:285)
at org.openqa.selenium.remote.RemoteWebElement.click(RemoteWebElement.java:84)
at com.kms.katalon.core.webui.keyword.builtin.ClickKeyword$_click_closure1.doCall(ClickKeyword.groovy:79)
at com.kms.katalon.core.webui.keyword.builtin.ClickKeyword$_click_closure1.call(ClickKeyword.groovy)
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:20)
… 16 more
)
at com.kms.katalon.core.keyword.internal.KeywordMain.stepFailed(KeywordMain.groovy:39)
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.stepFailed(WebUIKeywordMain.groovy:64)
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:26)
at com.kms.katalon.core.webui.keyword.builtin.ClickKeyword.click(ClickKeyword.groovy:86)
at com.kms.katalon.core.webui.keyword.builtin.ClickKeyword.execute(ClickKeyword.groovy:67)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:56)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.click(WebUiBuiltInKeywords.groovy:616)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords$click$1.call(Unknown Source)
at WSVerification1563338804523.run(WSVerification1563338804523:52)
at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)
at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)
at com.kms.katalon.core.main.WSVerificationExecutor.runScript(WSVerificationExecutor.java:146)
at com.kms.katalon.core.main.WSVerificationExecutor.doExecute(WSVerificationExecutor.java:140)
at com.kms.katalon.core.main.WSVerificationExecutor.processExecutionPhase(WSVerificationExecutor.java:123)
at com.kms.katalon.core.main.WSVerificationExecutor.accessMainPhase(WSVerificationExecutor.java:115)
at com.kms.katalon.core.main.WSVerificationExecutor.execute(WSVerificationExecutor.java:103)
at com.kms.katalon.core.main.TestCaseMain.runWSVerificationScript(TestCaseMain.java:127)
at com.kms.katalon.core.main.TestCaseMain$runWSVerificationScript$0.call(Unknown Source)
at TempTestCase1563338803075.run(TempTestCase1563338803075.groovy:21)
Caused by: com.kms.katalon.core.exception.StepFailedException: Unable to click on object ‘Page_InsuredHQ - Your Insurance management system/button_Save and back to policy overview’
… 18 more
Caused by: org.openqa.selenium.ElementNotVisibleException: element not interactable
(Session info: chrome=75.0.3770.142)
(Driver info: chromedriver=74.0.3729.6 (255758eccf3d244491b8a1317aa76e1ce10d57e9-refs/branch-heads/3729@{#29}),platform=Windows NT 10.0.17134 x86_64) (WARNING: The server did not provide any stacktrace information)
Command duration or timeout: 0 milliseconds
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’
System info: host: ‘IHQ-DESKTOP02’, ip: ‘192.168.1.9’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_181’
Driver info: com.kms.katalon.core.webui.driver.ExistingRemoteWebDriver
Capabilities {javascriptEnabled: true, platform: ANY, platformName: ANY}
Session ID: 0f2115a39aad41f7d649c04b3429d695
at org.openqa.selenium.remote.ErrorHandler.createThrowable(ErrorHandler.java:214)
at org.openqa.selenium.remote.ErrorHandler.throwIfResponseFailed(ErrorHandler.java:166)
at org.openqa.selenium.remote.http.JsonHttpResponseCodec.reconstructValue(JsonHttpResponseCodec.java:40)
at org.openqa.selenium.remote.http.AbstractHttpResponseCodec.decode(AbstractHttpResponseCodec.java:80)
at org.openqa.selenium.remote.http.AbstractHttpResponseCodec.decode(AbstractHttpResponseCodec.java:44)
at org.openqa.selenium.remote.HttpCommandExecutor.execute(HttpCommandExecutor.java:158)
at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552)
at com.kms.katalon.core.webui.driver.ExistingRemoteWebDriver.execute(ExistingRemoteWebDriver.java:108)
at org.openqa.selenium.remote.RemoteWebElement.execute(RemoteWebElement.java:285)
at org.openqa.selenium.remote.RemoteWebElement.click(RemoteWebElement.java:84)
at com.kms.katalon.core.webui.keyword.builtin.ClickKeyword$_click_closure1.doCall(ClickKeyword.groovy:79)
at com.kms.katalon.core.webui.keyword.builtin.ClickKeyword$_click_closure1.call(ClickKeyword.groovy)
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:20)
… 16 more

2019-07-17 10:17:08.495 INFO c.k.k.core.main.WSVerificationExecutor - END Verification

Still Unable to click this element… Please help me

You can’t click on something that does not exist. You need to WAIT for it to become present and visible:

Thanks a lot its working now

1 Like

Hi can we run all regression pack test script one by one in katalon with command prompt access?

if you have any solutions than Could you please provide me

Thanks!

Hi can we run all regression pack test script one by one in katalon with command prompt access?

if you have any solutions than Could you please provide me

Thanks!

Add your test case to a Test Suite. You can run test suite in command prompt.

Thanks Dear