# Unable to automate one plus device, device gets connected but gives error that "delete global hidden api" and "Security Exception:WRITE\_SECURE\_SETTINGS" **URL:** \ **Category:** Mobile Testing\ **Tags:** mobile-testing, katalon-studio\ **Created:** [March 22, 2023, 6:34am UTC](https://forum.katalon.com/t/unable-to-automate-one-plus-device-device-gets-connected-but-gives-error-that-delete-global-hidden-api-and-security-exception-write-secure-settings/86141 "2023-03-22T06:34:08Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![albert.vu](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/albert.vu/32/20595_2.png) [@albert.vu](https://forum.katalon.com/u/albert.vu)\ **Post date:** [March 22, 2023, 12:39pm UTC](https://forum.katalon.com/t/unable-to-automate-one-plus-device-device-gets-connected-but-gives-error-that-delete-global-hidden-api-and-security-exception-write-secure-settings/86141/2 "2023-03-22T12:39:01Z")
Hi @tusharg1.ttl, Welcome to Katalon Community! 👋 At the moment, we could not fully understand what problem you are going through. We suggest you follow the guide below and add more information to your topic e.g. screenshots, Katalon Studio version, etc. so that our team and other members could support you better. > [@\[TIP\] How To Help Us Help You!](http://forum.katalon.com/t/tip-how-to-help-us-help-you/12919): > > My test is BROKEN! NOTHING WORKS! HELP ME! Relax. We get it. We really do. There are some pretty smart and clever people on this forum, but you must realize, they are not magicians or wizards or gods. They cannot see your code, they can’t see your errors and they don’t even know what your AUT is meant to do even though it might seem perfectly obvious to you. So please relax and follow the advice below, before you start writing your post. The advice below will tell you the exact information … Thanks! 👍 --- _[View the full topic](https://forum.katalon.com/t/unable-to-automate-one-plus-device-device-gets-connected-but-gives-error-that-delete-global-hidden-api-and-security-exception-write-secure-settings/86141)._