Suggestion; everytime you ask someone for a screenshot send them to this page, eventually everyone will see it?
Thanx Russ, +1
Voted on this.
Just to add, that every problem description should be precise so that we can asses the problem with ease.
+1 Thank you so much !
I’ve had so many chances to link to this topic that you’d almost think the majority of Katalon users work in QA or something…
Well, yeah. The topic is comprehensive
I just wanna add another point.
Often times errors have been encountered and resolved, so I would add an elaboration on @Russ_Thomas’s point 6 :
- When there’s an error in the console log, try to look for the text Caused by: some reasons and copy and paste that text in the forum’s search bar, try out some solutions and mention them.
Thanks, Thanh! Actually that’s exactly why I visited this topic to add this information. Most of (or maybe all) Katalon exceptions are internal StepFailedException, which does not say much. Please, always share full exception text, it is much more helpful than only first few rows.
@Russ_Thomas as the author of the current please amend it with:
- We are here from the comunity side.
We are doing this for fun and during our free time.
We are not paid.
Any issues related to the paid version should be preferable passed to the Katalon staff, this is why you pay some money.
Have you replied any information to them?
Which channel did you raise your concern to?
Based on your recent posting history, your topics all received responses from other members and also members of our internal team. Hence, your reply is rather bassless and will be flagged for review.
To prevent unrelated or spammy replies within your topic that don’t contribute anything of value (which we regard as the most comprehensive posting guideline to date), I suggest that we set this topic as “Closed”, and thus, any other feedback or suggestion can be made within our Site Feedback space.
Please let me know if that is alright with you. Thanks!
As one of the most senior and influential members on our forum who had helped Katalon to shape and grow the forum in its early days, your topic is essential in guiding our newcomers on how they should detail their questions to get the best support from everyone on the forum.
And the numbers speak for themselves, as the time of writing, this is still one of the most (if not the most) viewed and referred to topics on the forum. Hence, we would like to honor your contribution by making this our forum’s official Posting Guideline. And I reckon it will remain relevant and instrumental to our forum for years to come.
That said, I totally understand it if you wish for us to change the text in the button to better reflect your ownership of this topic. Just give us the signal.
Thanks for the kind words!
I think you misunderstood my attempt at humor. Everyday, the system wants me to acknowledge I’ve read it:
So, my response was meant to say, of course I’ve read it, I WROTE the damn thing! Now kindly piss off!
Sorry for the late reply, and I am sorry that the policy has been bugging you.
I did set it to only remind TL0 users, which means, in theory, that it should not be sending you daily reminders seeing as you are already a TL4 user.
But just to be sure, I have changed the frequency to weekly instead of daily, and set it so that the policy will only renew itself after a year.
Please let me know if it persists. Thanks!
Got it, I will consult with the Discourse team and get back to you.