# The katalon account cannot be activated

**URL:** <https://forum.katalon.com/t/the-katalon-account-cannot-be-activated/79641>\
**Category:** Bug Report\
**Tags:** feedback, new-users, bugs-report\
**Created:** [October 17, 2022, 5:52am UTC](https://forum.katalon.com/t/the-katalon-account-cannot-be-activated/79641 "2022-10-17T05:52:13Z")\
**Posts on this page:** 1\
**Showing post:** 2

<div class="post-metadata">

**Author:** ![vu.tran](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/vu.tran/32/20584_2.png) [@vu.tran](https://forum.katalon.com/u/vu.tran)\
**Post date:** [October 18, 2022, 2:00am UTC](https://forum.katalon.com/t/the-katalon-account-cannot-be-activated/79641/2 "2022-10-18T02:00:41Z")

</div>

Hi @532084850, could you help share some more information to help us understand the root problem? [[TIP] How To Help Us Help You!](http://forum.katalon.com/t/tip-how-to-help-us-help-you/12919). A screenshot/image/video could be a great help. Thanks

---

_[View the full topic](https://forum.katalon.com/t/the-katalon-account-cannot-be-activated/79641)._