# The click action of Katalon is not working when the automated test executes in IE **URL:** \ **Category:** Web Testing\ **Tags:** web-testing, katalon-studio\ **Created:** [July 17, 2019, 9:32am UTC](https://forum.katalon.com/t/the-click-action-of-katalon-is-not-working-when-the-automated-test-executes-in-ie/29768 "2019-07-17T09:32:14Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Jon\_Webnyr\_Parrocha](https://avatars.discourse-cdn.com/v4/letter/j/ebca7d/32.png) [@Jon\_Webnyr\_Parrocha](https://forum.katalon.com/u/Jon_Webnyr_Parrocha)\ **Post date:** [July 17, 2019, 9:32am UTC](https://forum.katalon.com/t/the-click-action-of-katalon-is-not-working-when-the-automated-test-executes-in-ie/29768/1 "2019-07-17T09:32:14Z")
**Description** : The `click` action of Katalon is not working when the automated test executes in IE. It returns _‘Passed’_ as a result to the `click` action but it was not reflected/performed in IE. Also, the `click` action works fine with Chrome and Firefox. **Solutions Tried** : 1. I have tried to configure my setup through this documentation provided by Katalon - [Internet Explorer Configurations](https://docs.katalon.com/katalon-studio/docs/internet-explorer-configurations.html). This involves: - Tweaking the _‘Enable Protected Mode’_ on all available zones. - Disabling _‘Enable Enhanced Protected Mode\*’_. - Setting IE’s zoom level to 100% - Creating a registry entry. 1. I also tried to follow the possible solutions provided in an article: [Challenges to run Selenium Scripts with IE Browser](https://www.toolsqa.com/selenium-webdriver/challenges-to-run-selenium-scripts-with-ie-browser/) 2. Injected JavaScript as an alternative for Katalon’s `click` action. The latter solution - JavaScript, is perfectly working with Chrome and Firefox, again. But is not reflected/performed with IE. Neither of the solutions and threads online actually worked. **Specifications** : - OS: Windows 10 - IE: 11.885.17134.0 ---
**Author:** ![HeleneB](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/heleneb/32/2775_2.png) [@HeleneB](https://forum.katalon.com/u/HeleneB)\ **Post date:** [July 17, 2019, 9:56am UTC](https://forum.katalon.com/t/the-click-action-of-katalon-is-not-working-when-the-automated-test-executes-in-ie/29768/2 "2019-07-17T09:56:38Z")
Hi Have you a `wait for element clickable` step before the `click` ? ---
**Author:** ![Nilau](https://avatars.discourse-cdn.com/v4/letter/n/bb73d2/32.png) [@Nilau](https://forum.katalon.com/u/Nilau)\ **Post date:** [July 17, 2019, 5:17pm UTC](https://forum.katalon.com/t/the-click-action-of-katalon-is-not-working-when-the-automated-test-executes-in-ie/29768/3 "2019-07-17T17:17:30Z")
I had the same problem before and didn’t have any soluton. I just decided to test with Chrome only instead. ---
**Author:** ![Jon\_Webnyr\_Parrocha](https://avatars.discourse-cdn.com/v4/letter/j/ebca7d/32.png) [@Jon\_Webnyr\_Parrocha](https://forum.katalon.com/u/Jon_Webnyr_Parrocha)\ **Post date:** [July 18, 2019, 1:10am UTC](https://forum.katalon.com/t/the-click-action-of-katalon-is-not-working-when-the-automated-test-executes-in-ie/29768/4 "2019-07-18T01:10:41Z")
Hi there Helena! I always have `WaitForElementVisible` before manipulating any objects in my automated tests. As expected, in my case it returned _‘Passed’_ as it’s truly visible and clickable. Same applies with `WaitForElementClickable`. Problem is the `Click` action was executed and it returns _‘Passed’_ status and I can verify that it really clicked the desired object since it was performed/reflected in both Google Chrome & Mozilla Firefox but is not reflected/performed in Internet Explorer. The same behavior with the JavaScript that I injected as an alternative for the `Click` action of Katalon. The `Click` action was executed, reflected and performed in Chrome & Mozilla but was not performed in IE though it returns _‘Passed’_. ---
**Author:** ![Jon\_Webnyr\_Parrocha](https://avatars.discourse-cdn.com/v4/letter/j/ebca7d/32.png) [@Jon\_Webnyr\_Parrocha](https://forum.katalon.com/u/Jon_Webnyr_Parrocha)\ **Post date:** [July 18, 2019, 1:19am UTC](https://forum.katalon.com/t/the-click-action-of-katalon-is-not-working-when-the-automated-test-executes-in-ie/29768/5 "2019-07-18T01:19:52Z")
Hi @Nilau, I could just do that too but I can’t disregard the fact that most of our users are using Internet Explorer. Hopefully any Katalon Moderator/Dev could address this issue as I’m pretty certain it’s not just the two of us that encountered this. ---
**Author:** ![discover.selenium](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/discover.selenium/32/522_2.png) [@discover.selenium](https://forum.katalon.com/u/discover.selenium)\ **Post date:** [July 18, 2019, 6:39am UTC](https://forum.katalon.com/t/the-click-action-of-katalon-is-not-working-when-the-automated-test-executes-in-ie/29768/6 "2019-07-18T06:39:07Z")
Did you try using JavascriptExecutor? > WebElement element = WebUiCommonHelper.findWebElement(obj,30) > WebUI.executeJavaScript(“arguments[0].sendKey(‘’)”, Arrays.asList(element)) Check these link for details. > > ---
**Author:** ![HeleneB](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/heleneb/32/2775_2.png) [@HeleneB](https://forum.katalon.com/u/HeleneB)\ **Post date:** [July 18, 2019, 7:39am UTC](https://forum.katalon.com/t/the-click-action-of-katalon-is-not-working-when-the-automated-test-executes-in-ie/29768/7 "2019-07-18T07:39:18Z")
`Visible` don’t means `Clickable` did you try with the two steps ? Did you try add a `delay` step before the click ? You can also see [Javascript executer to perform click but step doesn't pass even though button is clicked](http://forum.katalon.com/t/javascript-executer-to-perform-click-but-step-doesnt-pass-even-though-button-is-clicked/19407) and [Click action on Internet Explorer](http://forum.katalon.com/t/click-action-on-internet-explorer/11960) ---
**Author:** ![Yaacov\_Silverstein](https://avatars.discourse-cdn.com/v4/letter/y/a3d4f5/32.png) [@Yaacov\_Silverstein](https://forum.katalon.com/u/Yaacov_Silverstein)\ **Post date:** [September 24, 2019, 10:01am UTC](https://forum.katalon.com/t/the-click-action-of-katalon-is-not-working-when-the-automated-test-executes-in-ie/29768/8 "2019-09-24T10:01:00Z")
I am having the same issue and might have partially solved it with sendKeys.ENTER, I saw someone posted that solution here: > [@Mouse hover and Click in IE 11 is not working](http://forum.katalon.com/t/mouse-hover-and-click-in-ie-11-is-not-working/17956/7): > > Thanks!! it worked. Here is my code, Actions myActions = new Actions(driver) myActions.clickAndHold(menu1).build().perform() myActions.moveToElement(menu2).click().build().perform() Also the pointer should be moved out of IE. ---
**Author:** ![albert.vu](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/albert.vu/32/20595_2.png) [@albert.vu](https://forum.katalon.com/u/albert.vu)\ **Post date:** [August 8, 2022, 7:39am UTC](https://forum.katalon.com/t/the-click-action-of-katalon-is-not-working-when-the-automated-test-executes-in-ie/29768/9 "2022-08-08T07:39:46Z")
Archived on August 8, 2022, 7:39am UTC