Test cant start: checking password endlessly

I cant open the browser for the tests anymore, since it checks the password forever.
The call below initiates the test:

WebUI.authenticate('https://h5vco-ux-int-dev.bgroup.com/...', '****', '****', 30, FailureHandling.OPTIONAL)

This exact test worked fine for weeks and now it suddenly cant even start, and even after like 10 minutes Katalon doesnt give any error message but stays in the same status:

10-03-2018 09:46:25 PM - [PASSED] - Browser is opened with url: ''10-03-2018 09:46:25 PM - [INFO]   - Delaying browser in 1 second(s)10-03-2018 09:46:26 PM - [PASSED] - Delayed 1 second(s)10-03-2018 09:46:26 PM - [INFO]   - Checking username10-03-2018 09:46:26 PM - [INFO]   - Checking password

After that ‘checking password’ nothing happens, the site is permanently loading but without any result.

BUT: The same url can be opened manually in every browser just fine, without any problem. And as already mentioned the test worked yesterday and all the days before, too.

Any idea what could be the reason?

Only guess I have: Due to security reasons the JavaScript call ‘window.open()’ is blocked by the company for now. Can this be it? I dont know how Katalon opens th browsers…

Search this forum with keyword “authenticate”. You will find many other posts “WebUI.authenticate() does not work well”.

I looked through the different problems people had there, and already had them before.
But I dont get any error message, and the test was working fine yesterday and all the days before.

So my guess and that for question now:
Does Katalon open the sites using javascript call ‘window.open()’, since that would already tell me the error is on our side.

Once I have ever tried WebUI.authenticate() and found it does not work. I have a doubt in it.


I’ve tested using format


and it works.

You are possibly doing as follows now:

WebUI.openBrowser('')WebUI.authenticate('https://h5vco-ux-int-dev.bgroup.com/...', 'username', 'password', 30, FailureHandling.OPTIONAL)

I would try the following:

WebUI.openBrowser('')WebUI.navigateUrl('https://username:password@h5vco-ux-int-dev.bgroup.com/...', FailureHandling.STOP_ON_FAILURE)

This would work for Firefox, Chrome, but not for IE