# Suite Execution gets stuck during Report generation

**URL:** <https://forum.katalon.com/t/suite-execution-gets-stuck-during-report-generation/25791>\
**Category:** Bug Report\
**Tags:** bugs-report, katalon-studio\
**Created:** [May 20, 2019, 2:23pm UTC](https://forum.katalon.com/t/suite-execution-gets-stuck-during-report-generation/25791 "2019-05-20T14:23:36Z")\
**Posts on this page:** 11\
**Page:** 1

<div class="post-metadata">

**Author:** ![Russ\_Thomas](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/russ_thomas/32/11884_2.png) [@Russ\_Thomas](https://forum.katalon.com/u/Russ_Thomas)\
**Post date:** [May 20, 2019, 2:23pm UTC](https://forum.katalon.com/t/suite-execution-gets-stuck-during-report-generation/25791/1 "2019-05-20T14:23:36Z")

</div>

Versions tested/affected:

6.1.5, 6.1.2, 6.1.1, 6.0.6

 ![image](https://europe1.discourse-cdn.com/katalon/original/2X/5/5c7feeefaf5c61c2db0e2449bdb57bcd135f2233.png)

---

<div class="post-metadata">

**Author:** ![adam.cane](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/adam.cane/32/4160_2.png) [@adam.cane](https://forum.katalon.com/u/adam.cane)\
**Post date:** [May 20, 2019, 1:59pm UTC](https://forum.katalon.com/t/suite-execution-gets-stuck-during-report-generation/25791/2 "2019-05-20T13:59:54Z")

</div>

Hi all, anyone had an issue with Katalon being unresponsive at the end of a test execution? seems to get stuck on the “Generating PDF report to…” step?

---

<div class="post-metadata">

**Author:** ![Russ\_Thomas](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/russ_thomas/32/11884_2.png) [@Russ\_Thomas](https://forum.katalon.com/u/Russ_Thomas)\
**Post date:** [May 20, 2019, 2:14pm UTC](https://forum.katalon.com/t/suite-execution-gets-stuck-during-report-generation/25791/3 "2019-05-20T14:14:33Z")

</div>

Mine get stuck at “Generating HTML report…” - annoying as hell. I wound back to release 6.0.6 and it has the same problem. And if the suite is in a collection, it’s a showstopper.

Report a bug.

---

<div class="post-metadata">

**Author:** ![adam.cane](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/adam.cane/32/4160_2.png) [@adam.cane](https://forum.katalon.com/u/adam.cane)\
**Post date:** [May 20, 2019, 2:18pm UTC](https://forum.katalon.com/t/suite-execution-gets-stuck-during-report-generation/25791/4 "2019-05-20T14:18:14Z")

</div>

yeah, weirdly only seems to happen if its a failed execution? If I disable the PDF report option then export to PDF from the report it just gets stuck endlessly on the loading bar. I don’t understand why an execution status effects the report functionality.

---

<div class="post-metadata">

**Author:** ![Russ\_Thomas](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/russ_thomas/32/11884_2.png) [@Russ\_Thomas](https://forum.katalon.com/u/Russ_Thomas)\
**Post date:** [May 20, 2019, 2:20pm UTC](https://forum.katalon.com/t/suite-execution-gets-stuck-during-report-generation/25791/5 "2019-05-20T14:20:48Z")

</div>

> [@Basic Report](http://forum.katalon.com/t/basic-report/23970/15):
>
> yeah, weirdly only seems to happen if its a failed execution?

Mine do this 100%, every suite, regardless of outcomes.

I’ll make the bug report.

---

<div class="post-metadata">

**Author:** ![devalex88](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/devalex88/32/336_2.png) [@devalex88](https://forum.katalon.com/u/devalex88)\
**Post date:** [May 27, 2019, 3:35pm UTC](https://forum.katalon.com/t/suite-execution-gets-stuck-during-report-generation/25791/6 "2019-05-27T15:35:23Z")

</div>

@adam.cane @Russ_Thomas Could you please reload the plugin and verify if the issue has been fixed?

---

<div class="post-metadata">

**Author:** ![Russ\_Thomas](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/russ_thomas/32/11884_2.png) [@Russ\_Thomas](https://forum.katalon.com/u/Russ_Thomas)\
**Post date:** [May 27, 2019, 3:40pm UTC](https://forum.katalon.com/t/suite-execution-gets-stuck-during-report-generation/25791/7 "2019-05-27T15:40:34Z")

</div>

Hi Alex. To be clear, I’m not using the plugin, I have not upgraded to 6.1.5 yet.

My findings:

My existing working system is copied 100% to Win10.  
On Win10 suites fail as described.  
On Win7 it works. 😕

I have tried versions 6.0.6, 6.1.1, 6.1.2 - they all fail on Win10, “Generating HTML report…”

---

<div class="post-metadata">

**Author:** ![adam.cane](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/adam.cane/32/4160_2.png) [@adam.cane](https://forum.katalon.com/u/adam.cane)\
**Post date:** [May 28, 2019, 8:11am UTC](https://forum.katalon.com/t/suite-execution-gets-stuck-during-report-generation/25791/8 "2019-05-28T08:11:00Z")

</div>

Sorry guys, I must have only replied on another thread in reply to Alice, I can confirm after reloading the plugin this is working fine for me again. Latest version of Katalon, latest version of plugin, reloaded plugins and now is working again. Thank you for your help. (on Win 10)

---

<div class="post-metadata">

**Author:** ![devalex88](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/devalex88/32/336_2.png) [@devalex88](https://forum.katalon.com/u/devalex88)\
**Post date:** [May 29, 2019, 2:18am UTC](https://forum.katalon.com/t/suite-execution-gets-stuck-during-report-generation/25791/9 "2019-05-29T02:18:42Z")

</div>

@Russ_Thomas do you have any (shareable) report folder for me to test?

---

<div class="post-metadata">

**Author:** ![system](https://europe1.discourse-cdn.com/katalon/original/3X/d/5/d55596ab02785a255798e87ede769734747b30c4.svg) [@system](https://forum.katalon.com/u/system)\
**Post date:** [May 27, 2020, 11:15pm UTC](https://forum.katalon.com/t/suite-execution-gets-stuck-during-report-generation/25791/10 "2020-05-27T23:15:50Z")

</div>



---

<div class="post-metadata">

**Author:** ![Russ\_Thomas](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/russ_thomas/32/11884_2.png) [@Russ\_Thomas](https://forum.katalon.com/u/Russ_Thomas)\
**Post date:** [May 28, 2020, 12:17pm UTC](https://forum.katalon.com/t/suite-execution-gets-stuck-during-report-generation/25791/11 "2020-05-28T12:17:19Z")

</div>


