# Spy web not working correctly **URL:** \ **Category:** Web Testing\ **Tags:** katalon-studio\ **Created:** [May 29, 2025, 8:45am UTC](https://forum.katalon.com/t/spy-web-not-working-correctly/174924 "2025-05-29T08:45:25Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![gabriela.pinto](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/gabriela.pinto/32/30227_2.png) [@gabriela.pinto](https://forum.katalon.com/u/gabriela.pinto)\ **Post date:** [May 29, 2025, 8:45am UTC](https://forum.katalon.com/t/spy-web-not-working-correctly/174924/1 "2025-05-29T08:45:26Z")
After updating the web drivers today, I can’t use spy web anymore (new browsers). A new broser is opened but I can’t capture the object and the id of the object doesnt appear when I have the mouse over it. Is there a way I can fix it? ---
**Author:** ![Elly\_Tran](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/elly_tran/32/21874_2.png) [@Elly\_Tran](https://forum.katalon.com/u/Elly_Tran)\ **Post date:** [May 29, 2025, 8:45am UTC](https://forum.katalon.com/t/spy-web-not-working-correctly/174924/2 "2025-05-29T08:45:26Z")
Hi there, and thanks for posting in the Katalon community! 🤗 To help you faster, please review our guide on Spy Web Utitliy here: [Spy Web utility in Katalon Studio | Katalon Docs](https://docs.katalon.com/katalon-studio/record-and-spy/webui-record-and-spy-utilities/spy-web-utility-in-katalon-studio). Double-checking the steps and configurations might resolve the issue. If the doc doesn’t help, feel free to provide more details, and a community member will assist you soon. Thanks for being a part of our community! Best, Elly Tran ---
**Author:** ![kazurayam](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/kazurayam/32/333_2.png) [@kazurayam](https://forum.katalon.com/u/kazurayam)\ **Post date:** [May 29, 2025, 8:47am UTC](https://forum.katalon.com/t/spy-web-not-working-correctly/174924/3 "2025-05-29T08:47:58Z")
> [@gabriela.pinto](#): > > After updating the web drivers today, Which type of browser are you using? Chrome? Edge? Firefox? Which version of browser are you having problem with? Which version of webdriver are you having problem with? Are you using Chrome browser version 137.x ? ---
**Author:** ![kazurayam](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/kazurayam/32/333_2.png) [@kazurayam](https://forum.katalon.com/u/kazurayam)\ **Post date:** [May 29, 2025, 9:00am UTC](https://forum.katalon.com/t/spy-web-not-working-correctly/174924/4 "2025-05-29T09:00:45Z")
Please share the `.log` file when the problem occured. But how to get the `.log` file? — In the Katalon Studio’s tool bar, choose “Help” \> “Error Log” ![image](https://europe1.discourse-cdn.com/katalon/original/3X/b/2/b2574f2933c4ebfadf2139ca2b3ffa405862e283.jpeg) Then the `.log` file will open in a text editor. ![image](https://europe1.discourse-cdn.com/katalon/original/3X/e/0/e0d3fad1b271c28ba423d30b9fae6c846323d581.jpeg) I believe that the `.log` contains a Java Stack Trace message that tells the exact reason of your issue. That would help Katalon to try to fix this problem. Please attach the entire body of `.log` here; do not trim it at all. ---
**Author:** ![gabriela.pinto](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/gabriela.pinto/32/30227_2.png) [@gabriela.pinto](https://forum.katalon.com/u/gabriela.pinto)\ **Post date:** [May 29, 2025, 9:26am UTC](https://forum.katalon.com/t/spy-web-not-working-correctly/174924/5 "2025-05-29T09:26:36Z")
I’ve been mainly using chrome but the web spy does not work in any of them. Two days ago the tool was working correctly but when I tried to run tests today Katalon Studio was having problems opening the browser, that being the reason why I updated the webDrivers. Here´s the log file: [.log](https://forum.katalon.com/uploads/short-url/wQKqcdeZCX9tNPq5GYSgGsFlrH9) (356.0 KB) ---
**Author:** ![kazurayam](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/kazurayam/32/333_2.png) [@kazurayam](https://forum.katalon.com/u/kazurayam)\ **Post date:** [May 29, 2025, 9:37am UTC](https://forum.katalon.com/t/spy-web-not-working-correctly/174924/6 "2025-05-29T09:37:34Z")
Thank you for sharing the .log. I the log file, I found quite a lot of errors logged. It is very difficult which error is concerned about your current issue, and which errors are not. So I want you to clean up your project and try again. Steps to do: 1. Close the katalo project 2. remove the `.log` file 3. remove the following folders and files in the project root foldr: - `bin` - `Libs` - `.cache` These folders will be automatically recreated when you open the project, so don’t worry 1. Reopen the project, do the work you wanted to ---- probably the problem occurs again 2. share the `.log` to us again ---
**Author:** ![kazurayam](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/kazurayam/32/333_2.png) [@kazurayam](https://forum.katalon.com/u/kazurayam)\ **Post date:** [May 29, 2025, 9:40am UTC](https://forum.katalon.com/t/spy-web-not-working-correctly/174924/7 "2025-05-29T09:40:45Z")
Please answer to my question about the type of browser, and the version. The type of browser and version is significant, as we know the latest Chrome browser has problems that causes Katalon to fail. ---
**Author:** ![gabriela.pinto](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/gabriela.pinto/32/30227_2.png) [@gabriela.pinto](https://forum.katalon.com/u/gabriela.pinto)\ **Post date:** [May 29, 2025, 10:02am UTC](https://forum.katalon.com/t/spy-web-not-working-correctly/174924/8 "2025-05-29T10:02:58Z")
Google Chrome: 137.0.7151.55 (Compilação oficial) (64 bits) (cohort: 137.0.7151.55 Rollout) ---
**Author:** ![gabriela.pinto](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/gabriela.pinto/32/30227_2.png) [@gabriela.pinto](https://forum.katalon.com/u/gabriela.pinto)\ **Post date:** [May 29, 2025, 10:03am UTC](https://forum.katalon.com/t/spy-web-not-working-correctly/174924/9 "2025-05-29T10:03:06Z")
Here: [.log](https://forum.katalon.com/uploads/short-url/zNeqz8zAntwtDOzeVofSDpfrfrM) (392.5 KB) ---
**Author:** ![kazurayam](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/kazurayam/32/333_2.png) [@kazurayam](https://forum.katalon.com/u/kazurayam)\ **Post date:** [May 29, 2025, 10:43am UTC](https://forum.katalon.com/t/spy-web-not-working-correctly/174924/10 "2025-05-29T10:43:23Z")
It is known that Chrome v137.0.7157 does not work with Katalon well. See > [@Unable to update chrome drivers/tests running too fast after latest updating Chrome Version 137.0.7151.41](http://forum.katalon.com/t/unable-to-update-chrome-drivers-tests-running-too-fast-after-latest-updating-chrome-version-137-0-7151-41/174581): > > Hello everyone, After my chrome updated to Version 137.0.7151.41 I am unable to update my chrome drivers. See snapshot. The majority of my tests are failing because they are executing too fast. I did some research and this happens due to the updated browser version and its impact on the Webdriver compatibility. I tried manually replacing the Webdriver to the latest version that matches my chrome version here: [Chrome for Testing availability](https://googlechromelabs.github.io/chrome-for-testing/#beta) which is 137.0.7151.40 but my chrome browser is at… ---
**Author:** ![gabriela.pinto](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/gabriela.pinto/32/30227_2.png) [@gabriela.pinto](https://forum.katalon.com/u/gabriela.pinto)\ **Post date:** [May 29, 2025, 11:04am UTC](https://forum.katalon.com/t/spy-web-not-working-correctly/174924/11 "2025-05-29T11:04:53Z")
UPDATE: Thank you so much kazurayam for all the help, I followed the first workaround of the post below and now the web spy works 👍: > **[Welcome to LWC Communities!](https://katalon-inc.my.site.com/support/article/Recorder-Fails-to-Launch-on-Chrome-137)** ---
**Author:** ![kazurayam](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/kazurayam/32/333_2.png) [@kazurayam](https://forum.katalon.com/u/kazurayam)\ **Post date:** [May 29, 2025, 11:23am UTC](https://forum.katalon.com/t/spy-web-not-working-correctly/174924/12 "2025-05-29T11:23:26Z")
Do you mean you are using Chrome for Testing v137.0.7151.55 now and it works fine? ---
**Author:** ![gabriela.pinto](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/gabriela.pinto/32/30227_2.png) [@gabriela.pinto](https://forum.katalon.com/u/gabriela.pinto)\ **Post date:** [May 29, 2025, 11:47am UTC](https://forum.katalon.com/t/spy-web-not-working-correctly/174924/13 "2025-05-29T11:47:04Z")
Yes, I’m using the 137.0.7151.55 version. I went to the settings and followed the first workaround of the post that you have sent me. The spy web is working perfectly right now. ---
**Author:** ![y\_toubaru](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/y_toubaru/32/23870_2.png) [@y\_toubaru](https://forum.katalon.com/u/y_toubaru)\ **Post date:** [June 2, 2025, 3:50am UTC](https://forum.katalon.com/t/spy-web-not-working-correctly/174924/14 "2025-06-02T03:50:07Z")
![image](https://europe1.discourse-cdn.com/katalon/original/3X/6/f/6f060e8c39d92639a551de4a1eb6204b7e4c4c2c.png) in my case, first updateing 10.2 katalon, using spy test object tool didnt showed up in the dialog.but today i tried to install again. after that i found katalon in the dialog and made shure spy work correctly. i dont know the reason,but try install again in your PC. ---
**Author:** ![gumislaw](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/gumislaw/32/16104_2.png) [@gumislaw](https://forum.katalon.com/u/gumislaw)\ **Post date:** [July 18, 2025, 2:59pm UTC](https://forum.katalon.com/t/spy-web-not-working-correctly/174924/15 "2025-07-18T14:59:10Z")
Hello, Same problem with missing Capture object in menu, I did not use Spy web for a while, today i Tried and I did not have Capture object in menu, web drivers updated, chrome 138.0.7204.158, katalon studio 8.6.10 ---
**Author:** ![Elly\_Tran](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/elly_tran/32/21874_2.png) [@Elly\_Tran](https://forum.katalon.com/u/Elly_Tran)\ **Post date:** [July 23, 2025, 3:47am UTC](https://forum.katalon.com/t/spy-web-not-working-correctly/174924/16 "2025-07-23T03:47:59Z")
Hi @gumislaw, KS 8.6.10 is quite old now. Our new version releases a lot of enhancements and updates, please help upgrade your KS to the latest version and this will be handled. Thank you