Sometime html file is not included in Report and sometime it is not attached in Email

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Please let us know how would your work be affected if this issue has not been resolved?

  1. I cannot continue my job and have to work on something else while awaiting your response

Operating System

  • For example: Windows 10

Katalon Engine Version: 7.5.5

  1. Open Katalon Studio > Project > Setting > Email
  2. Input Mail server setting, Repicient, Report format include HTML file
  3. I have an API Key and install Basic report plugin for it
  4. Run a test suite by Katalon Enginer
  5. Waiting for finish and then check Repicient email
    => Actual:
  • Sometime I did not get email but sometime I did
  • Sometime I got an email without HTML file
  1. I checked report folder in Katalon Project but sometime I see the HTML file and sometime I cannot see it

Please help me investigate the issue. We cannot continue working if attached file is not available.
Thanks for your help

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