# Sending emails to my team is not working

**URL:** <https://forum.katalon.com/t/sending-emails-to-my-team-is-not-working/51891>\
**Category:** Integrations\
**Tags:** reports, integrations, katalon-studio\
**Created:** [February 6, 2021, 2:43pm UTC](https://forum.katalon.com/t/sending-emails-to-my-team-is-not-working/51891 "2021-02-06T14:43:17Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![aluri](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/aluri/32/16103_2.png) [@aluri](https://forum.katalon.com/u/aluri)\
**Post date:** [February 6, 2021, 2:43pm UTC](https://forum.katalon.com/t/sending-emails-to-my-team-is-not-working/51891/1 "2021-02-06T14:43:18Z")

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Hi team ,  
I am trying configure the email address for test execution report but getting an error. Can someone please assist me?

 ![image](https://europe1.discourse-cdn.com/katalon/original/3X/a/c/ac156f0b3e13fd692e8791c8c175aa1bb17fecd5.png)

 ![image](https://europe1.discourse-cdn.com/katalon/original/3X/2/6/26fe12657599c8d88bca315b99ca53a601669742.png)

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**Author:** ![kazurayam](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/kazurayam/32/333_2.png) [@kazurayam](https://forum.katalon.com/u/kazurayam)\
**Post date:** [February 6, 2021, 2:54pm UTC](https://forum.katalon.com/t/sending-emails-to-my-team-is-not-working/51891/2 "2021-02-06T14:54:53Z")

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> [@Unable to connect to Email settings Gmail/outlook](http://forum.katalon.com/t/unable-to-connect-to-email-settings-gmail-outlook/47285/3):
>
> @Sdhongadi For Gmail, you should enable less secure account first: [https://support.google.com/accounts/answer/6010255](https://support.google.com/accounts/answer/6010255) Port: 465 -\> Protocol: SSL Port: 587 -\> Protocol: TLS

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**Author:** ![aluri](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/aluri/32/16103_2.png) [@aluri](https://forum.katalon.com/u/aluri)\
**Post date:** [February 7, 2021, 1:00am UTC](https://forum.katalon.com/t/sending-emails-to-my-team-is-not-working/51891/3 "2021-02-07T01:00:32Z")

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it is not Gmail. I am using my organization email([aluri@missionbio.com](mailto:aluri@missionbio.com)) but it is through G Suite. Any Idea?

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**Author:** ![kazurayam](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/kazurayam/32/333_2.png) [@kazurayam](https://forum.katalon.com/u/kazurayam)\
**Post date:** [February 7, 2021, 1:02am UTC](https://forum.katalon.com/t/sending-emails-to-my-team-is-not-working/51891/4 "2021-02-07T01:02:07Z")

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> [@aluri](#):
>
> but it is through G Suite

I do not understand this, sorry.

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**Author:** ![aluri](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/aluri/32/16103_2.png) [@aluri](https://forum.katalon.com/u/aluri)\
**Post date:** [February 7, 2021, 1:05am UTC](https://forum.katalon.com/t/sending-emails-to-my-team-is-not-working/51891/5 "2021-02-07T01:05:52Z")

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Basically I am trying to send the test execution results to my team but they are not receiving emails. I included the screenshots with the configurations and also the error message. I am using the organizational email address.

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**Author:** ![aluri](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/aluri/32/16103_2.png) [@aluri](https://forum.katalon.com/u/aluri)\
**Post date:** [February 7, 2021, 1:21am UTC](https://forum.katalon.com/t/sending-emails-to-my-team-is-not-working/51891/6 "2021-02-07T01:21:04Z")

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Here is the screenshot again. I am using my organizational email. I would appreciate if I can get any help.

 ![image](https://europe1.discourse-cdn.com/katalon/original/3X/d/1/d1bbed65eeb4c868ffe3e2177940679cbb09e548.png)

 ![image](https://europe1.discourse-cdn.com/katalon/original/3X/0/1/01c7e0f3213f236857a571e0ef5cd8c89a8853c7.png)

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**Author:** ![kazurayam](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/kazurayam/32/333_2.png) [@kazurayam](https://forum.katalon.com/u/kazurayam)\
**Post date:** [February 7, 2021, 1:29am UTC](https://forum.katalon.com/t/sending-emails-to-my-team-is-not-working/51891/7 "2021-02-07T01:29:01Z")

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This would depend on your network settings. I am not able to help you remotely, sorry.

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**Author:** ![anon46315158](https://avatars.discourse-cdn.com/v4/letter/a/73ab20/32.png) [@anon46315158](https://forum.katalon.com/u/anon46315158)\
**Post date:** [February 7, 2021, 8:43am UTC](https://forum.katalon.com/t/sending-emails-to-my-team-is-not-working/51891/8 "2021-02-07T08:43:13Z")

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> [@aluri](#):
>
> Here is the screenshot again. I am using my organizational email. I would appreciate if I can get any help.

you should check with your IT guys what are the proper settings to use an e-mail client with your email server
