SauceLabs Integration

Hi @shruthikoki

Katalon currently does not support spying on a Sauce Labs’s browser yet. However since Sauce Labs’s simulators are supposed to mimic closely the real browsers, I suggest you download that particular browser and use Katalon to spy.

Cheers !

Can you confirm that the Katalon Sauce Labs Integration Plugin does not work with a Sauce Labs Trial Account? I get an authentication failed error when I try: Caused by: org.openqa.selenium.WebDriverException: Unable to parse remote response: Misconfigured – Sauce Labs Authentication Error.

You used username ‘xxxxxxxxxx’ and access key ‘XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXXXXXX’ to authenticate, which are not valid Sauce Labs credentials.

Hi, I can verify it works with a Trial Account.

Can you provide us with the console log when Katalon executes the test case ?

Cheers !

07-11-2019 01:25:43 PM Test Cases/----------------/-----------------------------

Elapsed time: 2.587s

Test Cases/----------------/----------------------------- FAILED.
Reason:
com.kms.katalon.core.exception.StepFailedException: Call Test Case ‘Test Cases/Subcases Global/Test Start’ failed
at com.kms.katalon.core.keyword.builtin.CallTestCaseKeyword$_callTestCase_closure1.doCall(CallTestCaseKeyword.groovy:63)
at com.kms.katalon.core.keyword.builtin.CallTestCaseKeyword$_callTestCase_closure1.call(CallTestCaseKeyword.groovy)
at com.kms.katalon.core.keyword.internal.KeywordMain.runKeyword(KeywordMain.groovy:68)
at com.kms.katalon.core.keyword.builtin.CallTestCaseKeyword.callTestCase(CallTestCaseKeyword.groovy:81)
at com.kms.katalon.core.keyword.builtin.CallTestCaseKeyword.execute(CallTestCaseKeyword.groovy:44)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:56)
at com.kms.katalon.core.keyword.BuiltinKeywords.callTestCase(BuiltinKeywords.groovy:334)
at -----------------------------.run(-----------------------------:16)
at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)
at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)
at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:337)
at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:328)
at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:307)
at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:299)
at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:233)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:114)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:105)
at com.kms.katalon.core.main.TestCaseMain$runTestCase$0.call(Unknown Source)
at TempTestCase1562844341842.run(TempTestCase1562844341842.groovy:21)
Caused by: com.kms.katalon.core.exception.StepFailedException: Unable to open browser with url: ‘’
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.stepFailed(WebUIKeywordMain.groovy:64)
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:26)
at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.openBrowser(OpenBrowserKeyword.groovy:81)
at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.execute(OpenBrowserKeyword.groovy:67)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:56)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.openBrowser(WebUiBuiltInKeywords.groovy:60)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords$openBrowser.call(Unknown Source)
at Test Start.run(Test Start:24)
at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)
at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)
at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:337)
at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:328)
at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:307)
at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:299)
at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:233)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:114)
at com.kms.katalon.core.keyword.builtin.CallTestCaseKeyword$_callTestCase_closure1.doCall(CallTestCaseKeyword.groovy:59)
… 18 more
Caused by: org.openqa.selenium.WebDriverException: Unable to parse remote response: Misconfigured – Sauce Labs Authentication Error.
You used username ‘------------------’ and access key ‘-----------------------------’ to authenticate, which are not valid Sauce Labs credentials.

The following desired capabilities were received:
{‘accessKey’: ‘-----------------------------’,
‘browserName’: ‘Safari’,
‘name’: ‘Default Job 2’,
‘platform’: ‘macOS 10.13’,
‘proxy’: {‘proxyType’: ‘direct’},
‘username’: ‘------------------’,
‘version’: ‘11.1’}
at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:115)
at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:74)
at org.openqa.selenium.remote.HttpCommandExecutor.execute(HttpCommandExecutor.java:136)
at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552)
at com.kms.katalon.selenium.driver.CRemoteWebDriver.execute(CRemoteWebDriver.java:31)
at org.openqa.selenium.remote.RemoteWebDriver.startSession(RemoteWebDriver.java:213)
at org.openqa.selenium.remote.RemoteWebDriver.(RemoteWebDriver.java:131)
at com.kms.katalon.selenium.driver.CRemoteWebDriver.(CRemoteWebDriver.java:20)
at com.kms.katalon.core.webui.driver.DriverFactory.createNewRemoteWebDriver(DriverFactory.java:326)
at com.kms.katalon.core.webui.driver.DriverFactory.startNewBrowser(DriverFactory.java:250)
at com.kms.katalon.core.webui.driver.DriverFactory.openWebDriver(DriverFactory.java:191)
at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword$_openBrowser_closure1.doCall(OpenBrowserKeyword.groovy:74)
at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword$_openBrowser_closure1.call(OpenBrowserKeyword.groovy)
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:20)
at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.openBrowser(OpenBrowserKeyword.groovy:81)
at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.execute(OpenBrowserKeyword.groovy:67)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:56)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.openBrowser(WebUiBuiltInKeywords.groovy:60)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords$openBrowser.call(Unknown Source)
at Script1557810406556.run(Script1557810406556.groovy:24)
at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)
at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)
at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:337)
at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:328)
at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:307)
at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:299)
at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:233)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:114)
at com.kms.katalon.core.keyword.builtin.CallTestCaseKeyword$_callTestCase_closure1.doCall(CallTestCaseKeyword.groovy:59)
at com.kms.katalon.core.keyword.builtin.CallTestCaseKeyword$_callTestCase_closure1.call(CallTestCaseKeyword.groovy)
at com.kms.katalon.core.keyword.internal.KeywordMain.runKeyword(KeywordMain.groovy:68)
at com.kms.katalon.core.keyword.builtin.CallTestCaseKeyword.callTestCase(CallTestCaseKeyword.groovy:81)
at com.kms.katalon.core.keyword.builtin.CallTestCaseKeyword.execute(CallTestCaseKeyword.groovy:44)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:56)
at com.kms.katalon.core.keyword.BuiltinKeywords.callTestCase(BuiltinKeywords.groovy:334)
at Script1557494348658.run(Script1557494348658.groovy:16)
… 11 more
Caused by: org.openqa.selenium.json.JsonException: Unable to determine type from: M. Last 1 characters read: M
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’
System info: host: ‘Laptop.local’, ip: ‘--------------------------’, os.name: ‘Mac OS X’, os.arch: ‘x86_64’, os.version: ‘10.14.5’, java.version: ‘1.8.0_181’
Driver info: driver.version: CRemoteWebDriver
at org.openqa.selenium.json.JsonInput.peek(JsonInput.java:122)
at org.openqa.selenium.json.JsonTypeCoercer.lambda$null$6(JsonTypeCoercer.java:140)
at org.openqa.selenium.json.JsonTypeCoercer.coerce(JsonTypeCoercer.java:126)
at org.openqa.selenium.json.Json.toType(Json.java:69)
at org.openqa.selenium.json.Json.toType(Json.java:55)
at org.openqa.selenium.json.Json.toType(Json.java:50)
at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:112)
at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:74)
at org.openqa.selenium.remote.HttpCommandExecutor.execute(HttpCommandExecutor.java:136)
at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552)
at com.kms.katalon.selenium.driver.CRemoteWebDriver.execute(CRemoteWebDriver.java:31)
at org.openqa.selenium.remote.RemoteWebDriver.startSession(RemoteWebDriver.java:213)
at org.openqa.selenium.remote.RemoteWebDriver.(RemoteWebDriver.java:131)
at com.kms.katalon.selenium.driver.CRemoteWebDriver.(CRemoteWebDriver.java:20)
at com.kms.katalon.core.webui.driver.DriverFactory.createNewRemoteWebDriver(DriverFactory.java:326)
at com.kms.katalon.core.webui.driver.DriverFactory.startNewBrowser(DriverFactory.java:250)
at com.kms.katalon.core.webui.driver.DriverFactory.openWebDriver(DriverFactory.java:191)
at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword$_openBrowser_closure1.doCall(OpenBrowserKeyword.groovy:74)
at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword$_openBrowser_closure1.call(OpenBrowserKeyword.groovy)
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:20)
at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.openBrowser(OpenBrowserKeyword.groovy:81)
at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.execute(OpenBrowserKeyword.groovy:67)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:56)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.openBrowser(WebUiBuiltInKeywords.groovy:60)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords$openBrowser.call(Unknown Source)
at Test Start.run(Test Start:24)
at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)
at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)
at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:337)
at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:328)
at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:307)
at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:299)
at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:233)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:114)
at com.kms.katalon.core.keyword.builtin.CallTestCaseKeyword$_callTestCase_closure1.doCall(CallTestCaseKeyword.groovy:59)
at com.kms.katalon.core.keyword.builtin.CallTestCaseKeyword$_callTestCase_closure1.call(CallTestCaseKeyword.groovy)
at com.kms.katalon.core.keyword.internal.KeywordMain.runKeyword(KeywordMain.groovy:68)
at com.kms.katalon.core.keyword.builtin.CallTestCaseKeyword.callTestCase(CallTestCaseKeyword.groovy:81)
at com.kms.katalon.core.keyword.builtin.CallTestCaseKeyword.execute(CallTestCaseKeyword.groovy:44)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:56)
at com.kms.katalon.core.keyword.BuiltinKeywords.callTestCase(BuiltinKeywords.groovy:334)
at -----------------------------.run(-----------------------------:16)
… 11 more

Hello Team, I have installed Sauce Lab integration plugin. I have reloaded plugins multiple times. But I am not finding that. in Katalon Studio. Please let me know what should I do.

I can see all other pluggins I have downloaded from the katalon store but Saucelab pluggins is missing.

@kpatel Please provide more detail for us investigate (ex: screenshot, .log file (you can figure out at Help → Error Log), steps to reproduce, …)
Btw, saucelabs install and reload well in my side

1 Like

Hi, I am new in using Katalon and we are planning to integrate it with Sauce Labs. May I know if the plugin subscription of Sauce labs in Katalon is different to the subscription on SauceLabs site?

Hi @jfrancisco131082,

The Katalon’s SauceLabs Integration plugin only provides the way to run Katalon Studio execution test on SauceLabe devices cloud.
This plugin does not provide any SauceLabs subscriptions. Users should buy SauceLabs subscription first to use this plugin.

Thanks.

@Keyword
public static void sauceLabs() throws MalformedURLException {

	String URL='http://consumerdevops:ce6c149d-d18a-449d-bf11-a6d8a513d0d0@pwgsascs5091002.r1-core.r1.aig.net:4447/wd/hub'
	String SAUCE_VISIBILITY_LEVEL = 'team'

	try {
		DesiredCapabilities caps = DesiredCapabilities.chrome()
		caps.setCapability('platform', 'Windows 10')
		caps.setCapability('version', 'latest')
		caps.setCapability(SAUCE_VISIBILITY_LEVEL, SAUCE_VISIBILITY_LEVEL)
		caps.setCapability('tunnelIdentifier', 'AIG_LR_Tunnel')
		RemoteWebDriver driver = new RemoteWebDriver(new URL(URL, caps))
		driver.get("https://www.aig.com/business/insurance/environmental")
	} catch (Exception e) {
		e.printStackTrace()
	}
}

This is the custom Keyword I have used to connect to SauceLabs. But I am not able to connect to sauceLabs using this code. Could you please recommend me the correction of these above mentioned code.

Hi. I have and currently using Sauce Labs for test with other tools. When tried using with Katalon Studio 7, I’m getting "Unable to parse remote response: Misconfigured – Sauce Labs Authentication Error.

For trouble shooting, please visit: https://docs.katalon.com/katalon-studio/docs/troubleshoot-common-execution-exceptions-web-test.html I’ve left a message here as well

04-28-2021 12:24:09 AM Test Cases/…

Elapsed time: 6.026s

Test Cases/… FAILED.
Reason:
com.kms.katalon.core.exception.StepFailedException: Unable to open browser with url: ‘’…

Any insight is appreciated. Thanks,
Tien