Hello, we had the same issue indeed and after discussing with support it seems ffmpeg video codec library needs to be present in the Katalon docker image, and not on the server running docker as we initially thought. You could argue Katalon could embed directly in the docker image they provide to use their product, but for licence / rights issue they cannot.
Here is the support reply in case it can help (we still need to apply it on our side, would be interested in feedbacks if it proves useful / working fine for some of you):
Please rebuild the Docker image by following these steps:
- Create docker image file with this content:
RUN apt-get -y update
RUN apt-get install -y ffmpeg
- Build the Docker image. Eg:
docker build -t mybuild .
- Run their docker with Katalon script. Eg:
docker run -t --rm -v “$(pwd)”:/tmp/project mybuild katalonc.sh -projectPath=/tmp/project -browserType=“Chrome” -retry=0 -statusDelay=15 -testSuitePath=“Test Suites/TS_RegressionTest”