# Root cause: org.openqa.selenium.WebDriverException: unknown error: Element is not clickable **URL:** \ **Category:** Bug Report\ **Tags:** bugs-report, katalon-studio\ **Created:** [November 6, 2018, 4:46am UTC](https://forum.katalon.com/t/root-cause-org-openqa-selenium-webdriverexception-unknown-error-element-is-not-clickable/14118 "2018-11-06T04:46:20Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Alwan\_Firdaus](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/alwan_firdaus/32/16103_2.png) [@Alwan\_Firdaus](https://forum.katalon.com/u/Alwan_Firdaus)\ **Post date:** [November 6, 2018, 4:46am UTC](https://forum.katalon.com/t/root-cause-org-openqa-selenium-webdriverexception-unknown-error-element-is-not-clickable/14118/1 "2018-11-06T04:46:20Z")
Sorry everyone, I am a beginner in katalon automation testing. I have getting the following error when I run a test case in Chrome. This is the error: Unable to click on object ‘Object Repository/Page\_AAA/button\_Submit’ (Root cause: org.openqa.selenium.WebDriverException: unknown error: Element is not clickable at point (984, 597) (Driver info: chromedriver=2.43.600210 (68dcf5eebde37173d4027fa8635e332711d2874a)) (WARNING: The server did not provide any stacktrace information) Command duration or timeout: 0 milliseconds Build info: version: ‘3.7.1’, revision: ‘8a0099a’, time: ‘2017-11-06T21:07:36.161Z’ System info: os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0\_181’ Driver info: com.kms.katalon.selenium.driver.CChromeDriver Capabilities {acceptInsecureCerts: false, acceptSslCerts: false, applicationCacheEnabled: false, browserConnectionEnabled: false, browserName: chrome, chrome: {chromedriverVersion: 2.43.600210 (68dcf5eebde371…, userDataDir: C:\Users\AAA\AppData\Loc…}, cssSelectorsEnabled: true, databaseEnabled: false, handlesAlerts: true, hasTouchScreen: false, javascriptEnabled: true, locationContextEnabled: true, mobileEmulationEnabled: false, nativeEvents: true, networkConnectionEnabled: false, pageLoadStrategy: normal, platform: XP, platformName: XP, rotatable: false, setWindowRect: true, takesHeapSnapshot: true, takesScreenshot: true, unexpectedAlertBehaviour: , unhandledPromptBehavior: , version: 70.0.3538.77, webStorageEnabled: true}) This flow about this case is: 1. login 2. view detail 3. edit TextArea at view detail 4. klik button\_submit Thank you… ---
**Author:** ![Zarashima](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/zarashima/32/928_2.png) [@Zarashima](https://forum.katalon.com/u/Zarashima)\ **Post date:** [November 6, 2018, 7:31am UTC](https://forum.katalon.com/t/root-cause-org-openqa-selenium-webdriverexception-unknown-error-element-is-not-clickable/14118/2 "2018-11-06T07:31:53Z")
Hi, Please refer to item #4 from this guide to troubleshoot this issue and understand its root cause: > **[Troubleshooting common issues related to interacting with an element](https://docs.katalon.com/katalon-studio/docs/troubleshooting-common-issues-related-to-interacting-with-an-element.html)** > >  There are many cases which can happen to an element. These quick tips and tricks will help you to troubleshoot some common issues and how to handle them as a... Regards ---
**Author:** ![Alwan\_Firdaus](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/alwan_firdaus/32/16103_2.png) [@Alwan\_Firdaus](https://forum.katalon.com/u/Alwan_Firdaus)\ **Post date:** [November 6, 2018, 10:32am UTC](https://forum.katalon.com/t/root-cause-org-openqa-selenium-webdriverexception-unknown-error-element-is-not-clickable/14118/3 "2018-11-06T10:32:38Z")
> Vinh Nguyen said: > > Hi, > > Please refer to item #4 from this guide to troubleshoot this issue and understand its root cause: > [https://docs.katalon.com/katalon-studio/docs/troubleshooting-common-issues-related-to-interacting-with-an-element.html](https://docs.katalon.com/katalon-studio/docs/troubleshooting-common-issues-related-to-interacting-with-an-element.html) > > Regards Sorry, i already use your instruction. But is this true even though you have used instructions like #4? Based on flow case: 1. login 2. list 3. view detail list 4. edit TextArea at view detail list 5. klik button\_submit 6. back to list 7. logout If we want to see the process, on the Katalon I set “Close Browser”, and I execute “run” of the katalon. Flow Case stop at #5. When we record manual, this case shoulded be until logout. But if we not set “Close Browser”, and we see from “Log Viewer” there is no problem anymore. is it true like this or is there still something wrong I did? Thank you… ---
**Author:** ![Mate\_Mrse](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/mate_mrse/32/345_2.png) [@Mate\_Mrse](https://forum.katalon.com/u/Mate_Mrse)\ **Post date:** [November 6, 2018, 11:53am UTC](https://forum.katalon.com/t/root-cause-org-openqa-selenium-webdriverexception-unknown-error-element-is-not-clickable/14118/4 "2018-11-06T11:53:10Z")
Try adding a WebUI.delay() or WebUI.waitForElementClickable(‘button\_submit id’) before clicking on the submit. ---
**Author:** ![elena1.wang](https://avatars.discourse-cdn.com/v4/letter/e/a8b319/32.png) [@elena1.wang](https://forum.katalon.com/u/elena1.wang)\ **Post date:** [January 30, 2019, 9:03am UTC](https://forum.katalon.com/t/root-cause-org-openqa-selenium-webdriverexception-unknown-error-element-is-not-clickable/14118/6 "2019-01-30T09:03:45Z")
thank you so much, the item #4 can sovle my problem. ---
**Author:** ![system](https://europe1.discourse-cdn.com/katalon/original/3X/d/5/d55596ab02785a255798e87ede769734747b30c4.svg) [@system](https://forum.katalon.com/u/system)\ **Post date:** [January 30, 2020, 9:03am UTC](https://forum.katalon.com/t/root-cause-org-openqa-selenium-webdriverexception-unknown-error-element-is-not-clickable/14118/7 "2020-01-30T09:03:46Z")
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