# Record Web feature is broken when utilizing certain Configuration Parameters

**URL:** <https://forum.katalon.com/t/record-web-feature-is-broken-when-utilizing-certain-configuration-parameters/185454>\
**Category:** Web Testing\
**Tags:** configuration, katalon-recorder\
**Created:** [November 10, 2025, 4:07pm UTC](https://forum.katalon.com/t/record-web-feature-is-broken-when-utilizing-certain-configuration-parameters/185454 "2025-11-10T16:07:10Z")\
**Posts on this page:** 11\
**Page:** 1

<div class="post-metadata">

**Author:** ![chris.kent](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/chris.kent/32/31640_2.png) [@chris.kent](https://forum.katalon.com/u/chris.kent)\
**Post date:** [November 10, 2025, 4:07pm UTC](https://forum.katalon.com/t/record-web-feature-is-broken-when-utilizing-certain-configuration-parameters/185454/1 "2025-11-10T16:07:10Z")

</div>

Hello to whom it may concern,

I was hoping someone could help me with an issue I’m experiencing while utilizing the Record Web feature.

Per my employer’s instructions, we’ve been asked to apply multiple browser configuration parameters to avoid productivity loss caused by Alerts, Prompts and Pop-ups etc. during test automation, but also to help ensure the browsers are executing Tests in a consistent manner.

In summary, when utilizing the Configuration Parameters (as outlined below), the _ **Record Web** _ feature just straight up does not work. The Red border highlight indicator that appears on mouse-hover over page Elements does not display, nor does interaction with Elements cause them to get recorded as expected.

For context, attached I’ve provided the following:

- [com.kms.katalon.core.webui.chrome.properties](https://forum.katalon.com/uploads/short-url/mLrTWjpCQC8MbGejSd1OeGUWc4j.properties) (694 Bytes)
- [chrome\_caps.json](https://forum.katalon.com/uploads/short-url/yXTtss2okd8wABLHvW5SNopFK7y.json) (751 Bytes)

JSON Beautified version:

```auto
{
  "CHROME_DRIVER": {
    "args": [
      "--disable-component-update",
      "--disable-dev-shm-usage",
      "--disable-features=ChromeManagement,EnterprisePolicy",
      "--disable-features=SafeBrowsing,PasswordLeakToggleMove",
      "--disable-infobars",
      "--disable-notifications",
      "--disable-popup-blocking",
      "--disable-save-password-bubble",
      "--disable-single-click-autofill",
      "--force-device-scale-factor=1",
      "--guest",
      "--incognito",
      "--lang=en-US",
      "--override-language-detection",
      "--password-store\\u003dbasic"
    ],
    "excludeSwitches": [
      "enable-automation",
      "load-extension"
    ],
    "prefs": {
      "credentials_enable_service": false,
      "profile.password_manager_enabled": false,
      "profile.password_manager_leak_detection": false,
      "autofill.profile_enabled": false
    }
  }
}

```

Any advice or knowledge on which Configuration Parameters might impact Record Web would be highly appreciated! Otherwise, I’ll have to resort to the time intensive task of eliminating variables and testing them individually.

Thank you in advance!

---

<div class="post-metadata">

**Author:** ![Elly\_Tran](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/elly_tran/32/21874_2.png) [@Elly\_Tran](https://forum.katalon.com/u/Elly_Tran)\
**Post date:** [November 10, 2025, 4:07pm UTC](https://forum.katalon.com/t/record-web-feature-is-broken-when-utilizing-certain-configuration-parameters/185454/2 "2025-11-10T16:07:10Z")

</div>

Hi there, and thanks for posting in the Katalon community! 🤗

To help you faster, please review our guide on Record Web Utility here: [Record Web utility in Katalon Studio | Katalon Docs](https://docs.katalon.com/katalon-studio/record-and-spy/webui-record-and-spy-utilities/record-web-utility-in-katalon-studio). Double-checking the steps and configurations might resolve the issue.

If the doc doesn’t help, feel free to provide more details, and a community member will assist you soon.

Thanks for being a part of our community!  
Best,  
Elly Tran

---

<div class="post-metadata">

**Author:** ![kazurayam](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/kazurayam/32/333_2.png) [@kazurayam](https://forum.katalon.com/u/kazurayam)\
**Post date:** [November 10, 2025, 10:19pm UTC](https://forum.katalon.com/t/record-web-feature-is-broken-when-utilizing-certain-configuration-parameters/185454/3 "2025-11-10T22:19:23Z")

</div>

> [@chris.kent](#):
>
> the _ **Record Web** _ feature just straight up does not work.

the following topic may concern:

> [@police\_car\_light \[Announcement\] Chrome 142 Recording Issue](https://forum.katalon.com/t/announcement-chrome-142-recording-issue/185129):
>
> Hi Katalon Community, We’ve identified a critical issue affecting the Record feature in Chrome version 142. When launching a recording session through Katalon Studio, the browser opens successfully, but no actions are captured. Issue Summary: Chrome 142 has stopped supporting unpacked extension loading during runtime, preventing users from recording test cases when launching new browser instances in Katalon Studio. Workarounds: For Recorder Plus: Use Edge Chromium For Built-in Recorder: Us…

Probably, the Configuration parameters are not the cause of your issue.

---

<div class="post-metadata">

**Author:** ![depapp](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/depapp/32/29178_2.png) [@depapp](https://forum.katalon.com/u/depapp)\
**Post date:** [November 11, 2025, 2:58am UTC](https://forum.katalon.com/t/record-web-feature-is-broken-when-utilizing-certain-configuration-parameters/185454/4 "2025-11-11T02:58:55Z")

</div>

i think this topic should be pinned so people can be aware of this issue

[🚨 [Announcement] Chrome 142 Recording Issue](https://forum.katalon.com/t/announcement-chrome-142-recording-issue/185129)

---

<div class="post-metadata">

**Author:** ![chris.kent](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/chris.kent/32/31640_2.png) [@chris.kent](https://forum.katalon.com/u/chris.kent)\
**Post date:** [November 11, 2025, 2:58am UTC](https://forum.katalon.com/t/record-web-feature-is-broken-when-utilizing-certain-configuration-parameters/185454/5 "2025-11-11T02:58:59Z")

</div>

Hi @kazurayam ,

Interesting… as I have only observed an issue with Record Web feature when I have the configuration parameters applied. Otherwise, I can use Record Web just fine, both for distinct new test cases and when updating a test case that has prior steps executed from Call Test Case.

I’m even on version:

- Chrome: 142.0.7444.135
- Katalon Studio: 10.4.1-3016bf4f2c

---

<div class="post-metadata">

**Author:** ![chris.kent](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/chris.kent/32/31640_2.png) [@chris.kent](https://forum.katalon.com/u/chris.kent)\
**Post date:** [November 11, 2025, 2:59am UTC](https://forum.katalon.com/t/record-web-feature-is-broken-when-utilizing-certain-configuration-parameters/185454/6 "2025-11-11T02:59:19Z")

</div>

Thus far, through process of elimination, I’ve verified the issue is reproducing from one of the configuration parameters from “args”, these:  
`"args": [`  
` "--disable-component-update",`  
` "--disable-dev-shm-usage",`  
` "--disable-features=ChromeManagement,EnterprisePolicy",`  
` "--disable-features=SafeBrowsing,PasswordLeakToggleMove",`  
` "--disable-infobars",`  
` "--disable-notifications",`  
` "--disable-popup-blocking",`  
` "--disable-save-password-bubble",`  
` "--disable-single-click-autofill",`  
` "--force-device-scale-factor=1",`  
` "--guest",`  
` "--incognito",`  
` "--lang=en-US",`  
` "--override-language-detection",`  
` "--password-store\\u003dbasic"`  
` ]`

The issue does _ **not** _ reproduce when the excludeSwitches or prefs paramenters are included in the configuration.

I’ll investigate further when I can.

---

<div class="post-metadata">

**Author:** ![chris.kent](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/chris.kent/32/31640_2.png) [@chris.kent](https://forum.katalon.com/u/chris.kent)\
**Post date:** [November 11, 2025, 2:59am UTC](https://forum.katalon.com/t/record-web-feature-is-broken-when-utilizing-certain-configuration-parameters/185454/7 "2025-11-11T02:59:24Z")

</div>

Hello @Elly_Tran,

As suggested, I have reviewed the [Record Web utility in Katalon Studio](https://docs.katalon.com/katalon-studio/record-and-spy/webui-record-and-spy-utilities/record-web-utility-in-katalon-studio) page and even ensured the Activate browser extensions are accurately installed (these) for each browser:  
• [Download and install Katalon Recorder on Chrome](https://chrome.google.com/webstore/detail/katalon-recorder-selenium/ljdobmomdgdljniojadhoplhkpialdid)  
• [Download and install Katalon Recorder on Firefox](https://addons.mozilla.org/en-US/firefox/addon/katalon-automation-record/)  
• [Download and install Katalon Recorder on Edge Chromium](https://microsoftedge.microsoft.com/addons/detail/katalon-recorder-seleniu/hdodkejagjkdomgbiioijegfmiiknoam)

For context, this issue was initially experienced following these Katalon Courses: [hands-on-guide-to-kickstart-test-automation](https://academy.katalon.com/courses/hands-on-guide-to-kickstart-test-automation/ "https://academy.katalon.com/courses/hands-on-guide-to-kickstart-test-automation/") \> [Exploring the skillset development roadmap for beginners](https://academy.katalon.com/courses/hands-on-guide-to-kickstart-test-automation/lesson/exploring-the-skillset-development-roadmap-for-beginners/ "https://academy.katalon.com/courses/hands-on-guide-to-kickstart-test-automation/lesson/exploring-the-skillset-development-roadmap-for-beginners/"), however, Record Web is working fine, both before and after, the removal of the configuration parameters I’ve outlined above; either during a distinct New Test Case recording, or via an existing Test Case utilizing the Call Test Case feature to preface Steps before starting a recording. _**(i.e. the issues only present itself when utilizing the configuration parameters.)**_

Therein, I assume its due to a specific configuration parameter my employer has instructed us to utilize, but I’m trying to figure out which one specifically so I can collaborate with my manager to update our required configuration parameters accordingly.

Please let me know if you need further details.

---

<div class="post-metadata">

**Author:** ![nghi.phan](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/nghi.phan/32/30970_2.png) [@nghi.phan](https://forum.katalon.com/u/nghi.phan)\
**Post date:** [November 11, 2025, 3:47am UTC](https://forum.katalon.com/t/record-web-feature-is-broken-when-utilizing-certain-configuration-parameters/185454/8 "2025-11-11T03:47:50Z")

</div>

Dear Depapp,

I have pinned it under Announcement for more visibility

Thank you

---

<div class="post-metadata">

**Author:** ![chris.kent](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/chris.kent/32/31640_2.png) [@chris.kent](https://forum.katalon.com/u/chris.kent)\
**Post date:** [November 13, 2025, 3:13am UTC](https://forum.katalon.com/t/record-web-feature-is-broken-when-utilizing-certain-configuration-parameters/185454/9 "2025-11-13T03:13:35Z")

</div>

FYI everyone,

As of today (20251112), with these versions

- Katalon Version: 10.4.1-3016bf4f2c
- Google Version: 142.0.7444.163

I think I’ve figured out which Chrome Driver arguments are causing this issue, it’s both guest and incognito. If the Configuration has 1 &/or the other, or both, the issue is manifesting.

```auto
"args": [
      "--guest",
      "--incognito"
    ]

```

However, with the following configuration parameters, Record Web is working just fine, both for distinct new test cases and when updating a test case that has prior steps executed from Call Test Case. See below:

- [chrome\_caps.json](https://forum.katalon.com/uploads/short-url/e4qFI7a75jfq2wMbB010lkkm2js.json) (748 Bytes)
- [com.kms.katalon.core.webui.chrome.properties](https://forum.katalon.com/uploads/short-url/2bhY1YiVcDvE3TRMKGQFXYt3WJz.properties) (692 Bytes)

JSON Beautified version:

```auto
{
  "CHROME_DRIVER": {
    "args": [
      "--disable-component-update",
      "--disable-dev-shm-usage",
      "--disable-features=ChromeManagement,EnterprisePolicy",
      "--disable-features=SafeBrowsing,PasswordLeakToggleMove",
      "--disable-infobars",
      "--disable-notifications",
      "--disable-popup-blocking",
      "--disable-save-password-bubble",
      "--disable-single-click-autofill",
      "--force-device-scale-factor=1",
      "--lang=en-US",
      "--override-language-detection",
      "--password-store\\\\u003dbasic",
      "--start-maximized"
    ],
    "excludeSwitches": [
      "enable-automation",
      "load-extension"
    ],
    "prefs": {
      "credentials_enable_service": false,
      "profile.password_manager_enabled": false,
      "profile.password_manager_leak_detection": false,
      "autofill.profile_enabled": false
    }
  }
}

```

Please let me know if you’ve got any questions or encounter something different. I hope this helps!

Respectfully,  
Chris

---

<div class="post-metadata">

**Author:** ![m.aldaajeh](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/m.aldaajeh/32/30227_2.png) [@m.aldaajeh](https://forum.katalon.com/u/m.aldaajeh)\
**Post date:** [November 18, 2025, 9:32am UTC](https://forum.katalon.com/t/record-web-feature-is-broken-when-utilizing-certain-configuration-parameters/185454/10 "2025-11-18T09:32:51Z")

</div>

Record Web breaks because of these parameters:

- `excludeSwitches: ["enable-automation"]`

- `excludeSwitches: ["load-extension"]`

- `--incognito`

- `--guest`

---

<div class="post-metadata">

**Author:** ![chris.kent](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/chris.kent/32/31640_2.png) [@chris.kent](https://forum.katalon.com/u/chris.kent)\
**Post date:** [November 18, 2025, 3:28pm UTC](https://forum.katalon.com/t/record-web-feature-is-broken-when-utilizing-certain-configuration-parameters/185454/11 "2025-11-18T15:28:05Z")

</div>

Hi @m.aldaajeh ,

Interesting… I did not experience any issues while utilizing the _ **excludeSwitches** _, as I mentioned [here](https://forum.katalon.com/t/record-web-feature-is-broken-when-utilizing-certain-configuration-parameters/185454/6):  
`"excludeSwitches": [`  
` "enable-automation",`  
` "load-extension"`  
` ]`

When I was verifying the behavior though, I was explicitly isolating each section individually (args, excludeSwitches, prefs) followed by each parameter individually as well.

What did you do differently to encounter an issue with the excludeSwitches parameters?

Just curious, thank you!