# Record web button not working

**URL:** <https://forum.katalon.com/t/record-web-button-not-working/51163>\
**Category:** Web Testing\
**Tags:** katalon-studio\
**Created:** [January 18, 2021, 12:03pm UTC](https://forum.katalon.com/t/record-web-button-not-working/51163 "2021-01-18T12:03:39Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![surya.intern](https://avatars.discourse-cdn.com/v4/letter/s/ba8739/32.png) [@surya.intern](https://forum.katalon.com/u/surya.intern)\
**Post date:** [January 18, 2021, 12:03pm UTC](https://forum.katalon.com/t/record-web-button-not-working/51163/1 "2021-01-18T12:03:40Z")

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Hi. I was trying to test a web app. I was using the latest 7.8.2 version to record the web. But the record web button doesn’t work. There is absolutely no reaction when I click the button. I tried the same thing in 7.5.5 and it worked there. But even for that I had to use an older version of chrome. I dont even get the “Initializing Recorder” message box when I click record web in 7.8.2. Please help me on this issue.

My Laptop model is lenovo ideapad 500-15isk.

My OS version : windows 10  
Katalon studio version : 7.8.2.  
Chrome version : 87.0.4280.141

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<div class="post-metadata">

**Author:** ![Russ\_Thomas](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/russ_thomas/32/11884_2.png) [@Russ\_Thomas](https://forum.katalon.com/u/Russ_Thomas)\
**Post date:** [January 18, 2021, 2:15pm UTC](https://forum.katalon.com/t/record-web-button-not-working/51163/2 "2021-01-18T14:15:26Z")

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Did you try updating Chrome WebDriver?

 ![image](https://europe1.discourse-cdn.com/katalon/original/2X/9/9853b2e12b180e83e3574e623860c68556674178.png)