# Professional level certification not sync up for 3 days

**URL:** <https://forum.katalon.com/t/professional-level-certification-not-sync-up-for-3-days/136570>\
**Category:** Academy Certification\
**Tags:** studio-assist, dynamic-test-suites\
**Created:** [July 4, 2024, 6:25am UTC](https://forum.katalon.com/t/professional-level-certification-not-sync-up-for-3-days/136570 "2024-07-04T06:25:43Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![vyph6](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/vyph6/32/28060_2.png) [@vyph6](https://forum.katalon.com/u/vyph6)\
**Post date:** [July 4, 2024, 6:25am UTC](https://forum.katalon.com/t/professional-level-certification-not-sync-up-for-3-days/136570/1 "2024-07-04T06:25:43Z")

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Hi everyone, I have a little concern about these 2 requirements for this certification:

- Create test scripts using Katalon StudioAssist (AI): 0/10
- Run dynamic test suite executions: 0/3  
The tool not count even only one time for each part  
Here is the steps I produce for this:

1. Create new test case
2. Paste the comment block and highlight it
3. Click **Generate code** in **Studio Assist** or shortcut keys: CTRL+ALT+C as below picture:  
 ![image](https://europe1.discourse-cdn.com/katalon/original/3X/7/7/77ee5e4f3251f0d73fdcceaaf33c3b776412377f.png)  
I have done it for several days and multiple testcases has been created as above picture

For the second requirements:

1. Create new Dynamic Test Suite  
 ![image](https://europe1.discourse-cdn.com/katalon/original/3X/e/a/ea67eeb7a323fd463a34aca9c7351b7f3aa470cf.png)
2. Add testcases and execute  
 ![image](https://europe1.discourse-cdn.com/katalon/original/3X/d/5/d570f7450e47f86d9b0a41d083ded1113068e80f.png)

Even though how many I run, the tool still not sync up the data for my certification. Please tell me what step I did wrong. I need to complete the course by 7/7/24

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**Author:** ![system](https://europe1.discourse-cdn.com/katalon/original/3X/d/5/d55596ab02785a255798e87ede769734747b30c4.svg) [@system](https://forum.katalon.com/u/system)\
**Post date:** [July 4, 2024, 6:25am UTC](https://forum.katalon.com/t/professional-level-certification-not-sync-up-for-3-days/136570/2 "2024-07-04T06:25:43Z")

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Hi there,

Thank you very much for your topic. Please note that it may take a little while before a member of our community or from Katalon team responds to you.

Thanks!

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**Author:** ![albert.vu](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/albert.vu/32/20595_2.png) [@albert.vu](https://forum.katalon.com/u/albert.vu)\
**Post date:** [July 4, 2024, 11:07am UTC](https://forum.katalon.com/t/professional-level-certification-not-sync-up-for-3-days/136570/3 "2024-07-04T11:07:03Z")

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Hi Vy, 👋

Thank you for sharing with us about your experience with the Certifications program.

@viet.nguyen from our Academy team is currently out of office and will be back next Monday to look into your issue and assist you further. We apologize for any inconvenience this may cause.

Albert

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**Author:** ![Elly\_Tran](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/elly_tran/32/21874_2.png) [@Elly\_Tran](https://forum.katalon.com/u/Elly_Tran)\
**Post date:** [July 5, 2024, 3:30am UTC](https://forum.katalon.com/t/professional-level-certification-not-sync-up-for-3-days/136570/4 "2024-07-05T03:30:49Z")

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Hi @vyph6,

Can I ask for your email please? I will ask other members to support you while @viet.nguyen is ooo. Hope this can help

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**Author:** ![viet.nguyen](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/viet.nguyen/32/21142_2.png) [@viet.nguyen](https://forum.katalon.com/u/viet.nguyen)\
**Post date:** [July 5, 2024, 3:34am UTC](https://forum.katalon.com/t/professional-level-certification-not-sync-up-for-3-days/136570/5 "2024-07-05T03:34:25Z")

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Hi there @vyph6, could you send me a recording of the steps you take to meet each requirement (you can send directly here or via private message)?

For StudioAssist, don’t use shortcuts. Try to click on the button Generate code or Explain code.

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**Author:** ![vyph6](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/vyph6/32/28060_2.png) [@vyph6](https://forum.katalon.com/u/vyph6)\
**Post date:** [July 5, 2024, 3:57am UTC](https://forum.katalon.com/t/professional-level-certification-not-sync-up-for-3-days/136570/6 "2024-07-05T03:57:52Z")

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My email is [VyPH6@fpt.com](mailto:VyPH6@fpt.com) @Elly_Tran  
The steps I do for each one just like the steps on the main thread, I do not only use shortcut, I use everything to do but the certification just not count for only one time

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**Author:** ![viet.nguyen](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/viet.nguyen/32/21142_2.png) [@viet.nguyen](https://forum.katalon.com/u/viet.nguyen)\
**Post date:** [July 5, 2024, 4:29am UTC](https://forum.katalon.com/t/professional-level-certification-not-sync-up-for-3-days/136570/7 "2024-07-05T04:29:21Z")

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Could you send me the screenshots of the dynamic test suite execution results?

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**Author:** ![vyph6](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/vyph6/32/28060_2.png) [@vyph6](https://forum.katalon.com/u/vyph6)\
**Post date:** [July 5, 2024, 4:52am UTC](https://forum.katalon.com/t/professional-level-certification-not-sync-up-for-3-days/136570/9 "2024-07-05T04:52:15Z")

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This is for example, I have run lots of testcases but I discarded for not commiting on Git, I only kept some reports:

 ![image](https://europe1.discourse-cdn.com/katalon/original/3X/6/1/618ac6298abb3e1ed2391c2ee6fe04d82ba431da.png)  
Or this is the reports that I run on Katalon Studio and sync up to TestOps:  
 ![image](https://europe1.discourse-cdn.com/katalon/original/3X/b/7/b7855c9da9d771ff2a519efbe57d099e9aafeb69.png)  
What I highlight is the test suite which I created by Dynamic Test Suite in Katalon Studio  
 ![image](https://europe1.discourse-cdn.com/katalon/original/3X/6/7/67765b08151ac3f388bc5e22f6429648e2e43680.png)

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**Author:** ![viet.nguyen](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/viet.nguyen/32/21142_2.png) [@viet.nguyen](https://forum.katalon.com/u/viet.nguyen)\
**Post date:** [July 5, 2024, 5:01am UTC](https://forum.katalon.com/t/professional-level-certification-not-sync-up-for-3-days/136570/10 "2024-07-05T05:01:32Z")

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The StudioAssist requirement has been updated. Let me investigate the remaining one.

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**Author:** ![vyph6](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/vyph6/32/28060_2.png) [@vyph6](https://forum.katalon.com/u/vyph6)\
**Post date:** [July 5, 2024, 5:14am UTC](https://forum.katalon.com/t/professional-level-certification-not-sync-up-for-3-days/136570/11 "2024-07-05T05:14:58Z")

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Thanks a lot and sorry for interrupting while you are out. Let me know if you need any further information

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**Author:** ![viet.nguyen](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/viet.nguyen/32/21142_2.png) [@viet.nguyen](https://forum.katalon.com/u/viet.nguyen)\
**Post date:** [July 9, 2024, 3:20am UTC](https://forum.katalon.com/t/professional-level-certification-not-sync-up-for-3-days/136570/12 "2024-07-09T03:20:03Z")

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Hi @vyph6. We’re updating the requirement of dynamic test suite executions. That said, we remove such for now so that this won’t disturb/delay your certification journey. You should get your Professional Certification by now. Congrats!!!
