Problems with Real device ios testing

Good day, dear support
I am Pavel, tester
I’m having problems with connecting an iPhone. I completely followed the instructions at Katalon Studio 22 - How to do iOS (mobile) testing | 10 STEPS - YouTube, where I had problems. All of our team are trying to solve it for about 1 month, but the result did not console us.

When connecting the emulator, the catalon could not open the downloaded .ipa file

Moreover when connecting physical device, in folder (Device name) it’s named as . After starting application, i got a ‘Mobile device is missing’

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I would be really pleased if you help me, because the Katalon is an ideal instrument for testing (sadly for android right now)

We tryed to use iPhone 5 with iOS 10
iPhone 6 plus with iOS 12
and iPhone X with iOS 13

Please follow the below steps to resolve your device showing issue.

If ur connected device is not listing or recognised by Katalon Studio Please follow the below steps

brew uninstall --ignore-dependencies libimobiledevice

brew uninstall --ignore-dependencies usbmuxd

brew install --HEAD usbmuxd

brew unlink usbmuxd

brew link usbmuxd

brew install --HEAD libimobiledevice

Please look mine last post you will get more information from below link.

thanks, i got my phone cobbected in the list of devices
trying to solve the problem

Hi pn1:
are you follow satish1607’steps or you have other solution

Hi @all,

Please follow this document to install iOS dependencies for real devices test.

Thanks

I follow the step and test Webdriver Agent perfectly opening Integration app in the device. However, when i am trying to spy my application, Katalon successfully installing the app in device after that throwing error.
Unable to Start Application, Unable to create new remote connection. Appium Log as

[35m[Appium]e[39m Welcome to Appium v1.16.0
e[35m[Appium]e[39m Non-default server args:
e[35m[Appium]e[39m port: 64586
e[35m[Appium]e[39m loglevel: info
e[35m[Appium]e[39m chromeDriverPort: 64587
e[35m[Appium]e[39m tmpDir: /var/folders/1m/c5sk3m1s6k1458658fqmp_s80000gn/T//Katalon/Appium/Temp1582278139734
e[35m[Appium]e[39m Appium REST http interface listener started on 0.0.0.0:64586
e[35m[HTTP]e[39m e[37m–>e[39m e[37mGETe[39m e[37m/wd/hub/statuse[39m
e[35m[HTTP]e[39m e[90m{}e[39m
e[35m[HTTP]e[39m e[37m<-- GET /wd/hub/status e[39me[32m200e[39m e[90m4 ms - 68e[39m
e[35m[HTTP]e[39m e[90me[39m
e[35m[HTTP]e[39m e[37m–>e[39m e[37mGETe[39m e[37m/wd/hub/statuse[39m
e[35m[HTTP]e[39m e[90m{}e[39m
e[35m[HTTP]e[39m e[37m<-- GET /wd/hub/status e[39me[32m200e[39m e[90m1 ms - 68e[39m
e[35m[HTTP]e[39m e[90me[39m
e[35m[HTTP]e[39m e[37m–>e[39m e[37mPOSTe[39m e[37m/wd/hub/sessione[39m
e[35m[HTTP]e[39m e[90m{“desiredCapabilities”:{“app”:"/Users/code/Downloads/PETRONAS UP.ipa",“AutomationName”:"",“noReset”:true,“deviceId”:“9bbde8f617f580eedf34f2aa301657ef097cb8d2”,“deviceName”:“iPhone”,“fullReset”:false,“wdaLocalPort”:64597,“newCommandTimeout”:1800,“realDeviceLogger”:"/Applications/Katalon Studio.app/Contents/Eclipse/configuration/resources/tools/deviceconsole",“platformVersion”:“12.4.1”,“automationName”:“XCUITest”,“useNewWDA”:true,“waitForAppScript”:“true;”,“platformName”:“iOS”,“udid”:“9bbde8f617f580eedf34f2aa301657ef097cb8d2”},“capabilities”:{“firstMatch”:[{“AutomationName”:"",“appium:app”:"/Users/code/Downloads/PETRONAS UP.ipa",“appium:automationName”:“XCUITest”,“deviceId”:“9bbde8f617f580eedf34f2aa301657ef097cb8d2”,“appium:deviceName”:“iPhone”,“appium:fullReset”:false,“appium:newCommandTimeout”:1800,“appium:noReset”:true,“platformName”:“ios”,“appium:platformVersion”:“12.4.1”,“realDeviceLogger”:"/Applications/Katalon Studio.app/Contents/Eclipse/configuration/resources/tools/deviceconsolee[39m
e[35m[BaseDriver]e[39m The capabilities [“AutomationName”,“deviceId”,“realDeviceLogger”] are not standard capabilities and should have an extension prefix
e[35m[Appium]e[39m Appium v1.16.0 creating new XCUITestDriver (v3.10.1) session
e[35m[BaseDriver]e[39m The following capabilities were provided, but are not recognized by Appium:
e[35m[BaseDriver]e[39m AutomationName
e[35m[BaseDriver]e[39m deviceId
e[35m[BaseDriver]e[39m Session created with session id: 1412e0fb-4cef-402a-9c0b-323b4a846cc6
e[35m[XCUITest]e[39m Determining device to run tests on: udid: ‘9bbde8f617f580eedf34f2aa301657ef097cb8d2’, real device: true
e[35m[XCUITest]e[39m Normalized platformVersion capability value ‘12.4.1’ to ‘12.4’
e[35m[BaseDriver]e[39m Using local app ‘/Users/code/Downloads/PETRONAS UP.ipa’
e[35m[BaseDriver]e[39m Unzipped local app to ‘/var/folders/1m/c5sk3m1s6k1458658fqmp_s80000gn/T/Katalon/Appium/Temp1582278139734/2020121-43298-1uu6ml0.15q2/Payload/PETRONAS UP.app’
e[35m[XCUITest]e[39m Setting up real device
e[35m[XCUITest]e[39m App installation succeeded after 50.911s
e[35m[XCUITest]e[39m Using WDA path: ‘/usr/local/lib/node_modules/appium/node_modules/appium-xcuitest-driver/node_modules/appium-webdriveragent’
e[35m[XCUITest]e[39m Using WDA agent: ‘/usr/local/lib/node_modules/appium/node_modules/appium-xcuitest-driver/node_modules/appium-webdriveragent/WebDriverAgent.xcodeproj’
e[35m[DevCon Factory]e[39m Requesting connection for device 9bbde8f617f580eedf34f2aa301657ef097cb8d2 on local port 64597, device port 64597
e[35m[DevCon Factory]e[39m Successfully requested the connection for 9bbde8f617f580eedf34f2aa301657ef097cb8d2:64597
e[35m[XCUITest]e[39m Shutting down sub-processes
e[35m[XCUITest]e[39m Launching WebDriverAgent on the device
e[35m[WebDriverAgent]e[39m Fetching dependencies
e[35m[WebDriverAgent]e[39m Installing/updating dependencies for platforms ‘iOS’, ‘tvOS’
e[35m[WD Proxy]e[39m Got an unexpected response with status undefined: {“code”:“ECONNRESET”}
e[35m[WD Proxy]e[39m Got an unexpected response with status undefined: {“code”:“ECONNRESET”}
e[35m[XCUITest]e[39m Launching WebDriverAgent on the device
e[35m[WebDriverAgent]e[39m Fetching dependencies
e[35m[WebDriverAgent]e[39m Dependencies up-to-date
e[35m[WD Proxy]e[39m Got an unexpected response with status undefined: {“code”:“ECONNRESET”}
e[35m[WD Proxy]e[39m Got an unexpected response with status undefined: {“code”:“ECONNRESET”}
e[35m[XCUITest]e[39m Quitting and uninstalling WebDriverAgent
e[35m[XCUITest]e[39m Shutting down sub-processes
e[35m[DevCon Factory]e[39m Releasing connections for 9bbde8f617f580eedf34f2aa301657ef097cb8d2 device on any port number
e[35m[DevCon Factory]e[39m Found cached connections to release: [“9bbde8f617f580eedf34f2aa301657ef097cb8d2:64597”]
e[35m[DevCon Factory]e[39m Releasing the listener for ‘9bbde8f617f580eedf34f2aa301657ef097cb8d2:64597’
e[35m[HTTP]e[39m e[37m<-- POST /wd/hub/session e[39me[31m500e[39m e[90m105059 ms - 12139e[39m
e[35m[HTTP]e[39m e[90me[39m![image|690x388]
(upload://6VIYW8Rzqhm9sDEgpvG0QSEjyvV.jpeg)