# Problem when Katalon and Xray are both enabled on a JIRA instance

**URL:** <https://forum.katalon.com/t/problem-when-katalon-and-xray-are-both-enabled-on-a-jira-instance/24980>\
**Category:** Integrations\
**Tags:** integrations, jira, katalon-studio\
**Created:** [May 9, 2019, 2:09pm UTC](https://forum.katalon.com/t/problem-when-katalon-and-xray-are-both-enabled-on-a-jira-instance/24980 "2019-05-09T14:09:13Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![Pedro\_m](https://avatars.discourse-cdn.com/v4/letter/p/67e7ee/32.png) [@Pedro\_m](https://forum.katalon.com/u/Pedro_m)\
**Post date:** [May 9, 2019, 2:09pm UTC](https://forum.katalon.com/t/problem-when-katalon-and-xray-are-both-enabled-on-a-jira-instance/24980/1 "2019-05-09T14:09:13Z")

</div>

Hi,

I’m from the [Xray Test Management for Jira](https://marketplace.atlassian.com/apps/1211769/xray-test-management-for-jira) plugin support and currently we’ve become aware of a problem reported by a costumer when both our plugins are enabled on a JIRA instance.

I’m attaching a GIF with the problem: ![xraykatalon](https://europe1.discourse-cdn.com/katalon/original/2X/7/7588d8f4ec1275214d6c005dfbb0705e3c05c4fe.gif)

When Katalon is disabled the same Gherkin editor works properly.  
Our dev team is interested in getting in contact with yours in order to identify the cause of the problem and work on a solution. Is it possible?

Kind Regards,  
Pedro

---

<div class="post-metadata">

**Author:** ![adam.cane](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/adam.cane/32/4160_2.png) [@adam.cane](https://forum.katalon.com/u/adam.cane)\
**Post date:** [January 3, 2020, 11:01am UTC](https://forum.katalon.com/t/problem-when-katalon-and-xray-are-both-enabled-on-a-jira-instance/24980/2 "2020-01-03T11:01:48Z")

</div>

Hi @Pedro_m , did you manage to solve your issue? we’re looking to use both Katalon and xray test management for JIRA, was hoping for some more information on integration. Thanks

---

<div class="post-metadata">

**Author:** ![finley.williamson](https://avatars.discourse-cdn.com/v4/letter/f/e9a140/32.png) [@finley.williamson](https://forum.katalon.com/u/finley.williamson)\
**Post date:** [September 8, 2020, 12:55pm UTC](https://forum.katalon.com/t/problem-when-katalon-and-xray-are-both-enabled-on-a-jira-instance/24980/3 "2020-09-08T12:55:34Z")

</div>

Hey @Pedro_m,

It’s many months later and we are still seeing this issue, have you received any correspondence from the Katalon team?

---

<div class="post-metadata">

**Author:** ![athanasios.giannopou](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/athanasios.giannopou/32/16104_2.png) [@athanasios.giannopou](https://forum.katalon.com/u/athanasios.giannopou)\
**Post date:** [September 10, 2020, 2:48pm UTC](https://forum.katalon.com/t/problem-when-katalon-and-xray-are-both-enabled-on-a-jira-instance/24980/4 "2020-09-10T14:48:50Z")

</div>

Hello,

we are also facing the same issue and would like to know if there is a possible solution.

Kind regards,  
Thanos

---

<div class="post-metadata">

**Author:** ![albert.vu](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/albert.vu/32/20595_2.png) [@albert.vu](https://forum.katalon.com/u/albert.vu)\
**Post date:** [August 8, 2022, 7:31am UTC](https://forum.katalon.com/t/problem-when-katalon-and-xray-are-both-enabled-on-a-jira-instance/24980/5 "2022-08-08T07:31:57Z")

</div>