# Original error: An unknown server-side error **URL:** \ **Category:** Mobile Testing\ **Tags:** mobile-testing, katalon-studio\ **Created:** [September 20, 2019, 3:52am UTC](https://forum.katalon.com/t/original-error-an-unknown-server-side-error/33451 "2019-09-20T03:52:08Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![habinata001](https://avatars.discourse-cdn.com/v4/letter/h/3ec8ea/32.png) [@habinata001](https://forum.katalon.com/u/habinata001)\ **Post date:** [September 20, 2019, 3:52am UTC](https://forum.katalon.com/t/original-error-an-unknown-server-side-error/33451/1 "2019-09-20T03:52:08Z")
[quote=“habinata001, post:1, topic:33451, full:true”] hello everyone, I have a problem to do mobile testing, I have searched various forums, installed various applications and packages but none of them helped and succeeded. I would be very grateful if there was someone who could solve the problem that I faced. (upload://pr0gQDfmvyZYx1q6s4uJxrCeF52.png) ![3](https://europe1.discourse-cdn.com/katalon/original/2X/8/8109f042270ffd0a4116dbc347d301225ecfab1c.png) ![4](https://europe1.discourse-cdn.com/katalon/original/2X/b/b968f9f3401afbf02fca3f39d453361eaa9b4041.png) ![5](https://europe1.discourse-cdn.com/katalon/original/2X/4/446a2873cd87e7db7341c706fa8a44f14f317c3d.png) ![6](https://europe1.discourse-cdn.com/katalon/original/2X/8/8e6f8b2250dd5ae19faffdaf056f9ce0bb0ff172.png) ![7](https://europe1.discourse-cdn.com/katalon/original/2X/e/e7c56f05824ddb0f97b8cc2d8910a13cf11533e9.png) ![8](https://europe1.discourse-cdn.com/katalon/original/2X/2/221050fcd3bdd1eee037f6a5a32a1d69e24103e9.png) ![9](https://europe1.discourse-cdn.com/katalon/original/2X/8/807388f96d2b0c8929532af19f1e0b40fa73083b.png) ![10](https://europe1.discourse-cdn.com/katalon/original/2X/5/5024bf383f75572a54eab28f399f325be6f5053b.png) ![11](https://europe1.discourse-cdn.com/katalon/original/2X/4/4033fced3f70296748ba443f1226c05e1d9b3509.png) ![12](https://europe1.discourse-cdn.com/katalon/original/2X/0/02c589ef12f5df14ab14f7017f5ecedde5fa9cbf.png) ![13](https://europe1.discourse-cdn.com/katalon/original/2X/0/000d60a1cec1f5680cd63958a1cf494bbf1b955a.png) ![14](https://europe1.discourse-cdn.com/katalon/original/2X/8/8bf36029fe509d5c1591c45d29f455fd501cc4e7.png) ![Capture](https://europe1.discourse-cdn.com/katalon/original/2X/8/8177e2d1616f2b16e7c1e774f663974d229f4689.png) ---
**Author:** ![habinata001](https://avatars.discourse-cdn.com/v4/letter/h/3ec8ea/32.png) [@habinata001](https://forum.katalon.com/u/habinata001)\ **Post date:** [September 20, 2019, 3:55am UTC](https://forum.katalon.com/t/original-error-an-unknown-server-side-error/33451/2 "2019-09-20T03:55:07Z")
![1](https://europe1.discourse-cdn.com/katalon/original/2X/8/8b789d61d54f9d8427d920f2ef314b6011100395.png) ---
**Author:** ![satish1607](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/satish1607/32/16103_2.png) [@satish1607](https://forum.katalon.com/u/satish1607)\ **Post date:** [September 20, 2019, 8:14am UTC](https://forum.katalon.com/t/original-error-an-unknown-server-side-error/33451/3 "2019-09-20T08:14:36Z")
You have to add your apk desired capability in Katalon Studio/Projects/setting/DesiredCapabilities/Mobile/Android for appPackage: appActivity: appWaitDuration noSign you can get above information from google. Once you update above information hope your app should work. ---
**Author:** ![habinata001](https://avatars.discourse-cdn.com/v4/letter/h/3ec8ea/32.png) [@habinata001](https://forum.katalon.com/u/habinata001)\ **Post date:** [September 20, 2019, 8:24am UTC](https://forum.katalon.com/t/original-error-an-unknown-server-side-error/33451/4 "2019-09-20T08:24:51Z")
hey @statish1607 thaks for your reply what do you mean like this? ![15](https://europe1.discourse-cdn.com/katalon/original/2X/e/eda1384fb3f1ea8945b6095bb5554fe997d1a422.png) ---
**Author:** ![satish1607](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/satish1607/32/16103_2.png) [@satish1607](https://forum.katalon.com/u/satish1607)\ **Post date:** [September 20, 2019, 8:41am UTC](https://forum.katalon.com/t/original-error-an-unknown-server-side-error/33451/5 "2019-09-20T08:41:59Z")
yes you are right and make sure you are updating Appium path correctly in Preferences/Mobile ---
**Author:** ![habinata001](https://avatars.discourse-cdn.com/v4/letter/h/3ec8ea/32.png) [@habinata001](https://forum.katalon.com/u/habinata001)\ **Post date:** [September 20, 2019, 8:54am UTC](https://forum.katalon.com/t/original-error-an-unknown-server-side-error/33451/6 "2019-09-20T08:54:39Z")
hey @satish1607 I have done it but it didn’t work, the results obtained are photos that I have given before. ---
**Author:** ![habinata001](https://avatars.discourse-cdn.com/v4/letter/h/3ec8ea/32.png) [@habinata001](https://forum.katalon.com/u/habinata001)\ **Post date:** [September 20, 2019, 8:56am UTC](https://forum.katalon.com/t/original-error-an-unknown-server-side-error/33451/7 "2019-09-20T08:56:23Z")
are there other solutions? ---
**Author:** ![satish1607](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/satish1607/32/16103_2.png) [@satish1607](https://forum.katalon.com/u/satish1607)\ **Post date:** [September 20, 2019, 10:04am UTC](https://forum.katalon.com/t/original-error-an-unknown-server-side-error/33451/8 "2019-09-20T10:04:24Z")
Could you please download some other apk file from play store like cricbuzz, gmail etc and find out its package and activity name then update it to ur preferences then try. My working Katalon details below: ![image](https://europe1.discourse-cdn.com/katalon/original/2X/3/3f82bcaa3568dd780e18546e505bc69fb5b93c70.png) Appium path ![image](https://europe1.discourse-cdn.com/katalon/original/2X/7/76179ec1aea69c22695538360e7d99e97510049e.png) ---
**Author:** ![albert.vu](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/albert.vu/32/20595_2.png) [@albert.vu](https://forum.katalon.com/u/albert.vu)\ **Post date:** [August 8, 2022, 7:39am UTC](https://forum.katalon.com/t/original-error-an-unknown-server-side-error/33451/9 "2022-08-08T07:39:47Z")