# Object Spy is not working **URL:** \ **Category:** Bug Report\ **Tags:** bugs-report, katalon-studio\ **Created:** [June 4, 2018, 6:05pm UTC](https://forum.katalon.com/t/object-spy-is-not-working/11341 "2018-06-04T18:05:26Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Ken1](https://avatars.discourse-cdn.com/v4/letter/k/4491bb/32.png) [@Ken1](https://forum.katalon.com/u/Ken1)\ **Post date:** [June 4, 2018, 6:05pm UTC](https://forum.katalon.com/t/object-spy-is-not-working/11341/1 "2018-06-04T18:05:26Z")
When doing a web recording no objects are being captured. When I run Spy web and try to capture an object using alt+` nothing happens. When I close the object spy I receive a dialog box that just says “error” and nothing else. This started happening after upgrading from 5.4.1 to 5.4.2. I tried changing the hotkey to capture an object, but nothing happens when I try to change from alt+` to anything else. ---
**Author:** ![Zarashima](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/zarashima/32/928_2.png) [@Zarashima](https://forum.katalon.com/u/Zarashima)\ **Post date:** [June 5, 2018, 3:30am UTC](https://forum.katalon.com/t/object-spy-is-not-working/11341/2 "2018-06-05T03:30:59Z")
Please help to provide Katalon Studio logs in this case. ---
**Author:** ![Tanuj\_Mathur](https://avatars.discourse-cdn.com/v4/letter/t/3ab097/32.png) [@Tanuj\_Mathur](https://forum.katalon.com/u/Tanuj_Mathur)\ **Post date:** [June 5, 2018, 6:18am UTC](https://forum.katalon.com/t/object-spy-is-not-working/11341/3 "2018-06-05T06:18:57Z")
Same issue occurred here… But after restarted the Katalon Studio again, issue is not occurred again. ---
**Author:** ![Sean\_O\_Brien](https://avatars.discourse-cdn.com/v4/letter/s/5fc32e/32.png) [@Sean\_O\_Brien](https://forum.katalon.com/u/Sean_O_Brien)\ **Post date:** [August 3, 2018, 5:14am UTC](https://forum.katalon.com/t/object-spy-is-not-working/11341/4 "2018-08-03T05:14:42Z")
Hi, I’m experiencing the same problem after downloading the latest version, 5.6.0, the Spy Web function is not working. It launches successfully, however there is no red border that appears when hovering over web objects and when trying to capture an object using “Alt + `” nothing happens. I then used version 5.3.1 to see if the issue persists, but it’s working on this version. ---
**Author:** ![Themba\_Rapetswa](https://avatars.discourse-cdn.com/v4/letter/t/c57346/32.png) [@Themba\_Rapetswa](https://forum.katalon.com/u/Themba_Rapetswa)\ **Post date:** [August 6, 2018, 8:08am UTC](https://forum.katalon.com/t/object-spy-is-not-working/11341/5 "2018-08-06T08:08:50Z")
> Sean O’Brien said: > > Hi, I’m experiencing the same problem after downloading the latest version, 5.6.0, the Spy Web function is not working. It launches successfully, however there is no red border that appears when hovering over web objects and when trying to capture an object using “Alt + `” nothing happens. I then used version 5.3.1 to see if the issue persists, but it’s working on this version. Hi, I’m experiencing the same issue as [Sean O’Brien](http://forum.katalon.com/profile/9830/Sean%20O%27Brien) where the Spy web doesn’t work on the latest version of Katalon. And the record function also doesn’t work on this version. When using the record function, the red borders do not appear when hovering over controls or even clicking on them. I went back to using version 5.5 and it works there but there is still the issue of the JS alert popup that causes the recorder to close the browser and record the step as ‘closeBrowser()’ step. ---
**Author:** ![Zarashima](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/zarashima/32/928_2.png) [@Zarashima](https://forum.katalon.com/u/Zarashima)\ **Post date:** [August 7, 2018, 2:33am UTC](https://forum.katalon.com/t/object-spy-is-not-working/11341/6 "2018-08-07T02:33:31Z")
Please help to send me Katalon Studio logs in this case ---
**Author:** ![Sean\_O\_Brien](https://avatars.discourse-cdn.com/v4/letter/s/5fc32e/32.png) [@Sean\_O\_Brien](https://forum.katalon.com/u/Sean_O_Brien)\ **Post date:** [August 7, 2018, 11:57am UTC](https://forum.katalon.com/t/object-spy-is-not-working/11341/7 "2018-08-07T11:57:07Z")
> Vinh Nguyen said: > > Please help to send me Katalon Studio logs in this case There are no logs as we are not executing test cases, we are trying to record steps/ capture objects for a new test case. After checking I’m also having issues with the “Record Web” function, not just the “Spy Web” function. The “Record Web” function doesn’t actually record the actions the user performs on a web page instead it only records OpenBrowser and CloseBrowser items. ---
**Author:** ![maha\_Omar](https://avatars.discourse-cdn.com/v4/letter/m/258eb7/32.png) [@maha\_Omar](https://forum.katalon.com/u/maha_Omar)\ **Post date:** [August 9, 2018, 8:41am UTC](https://forum.katalon.com/t/object-spy-is-not-working/11341/8 "2018-08-09T08:41:34Z")
> Sean O’Brien said: > > Hi, I’m experiencing the same problem after downloading the latest version, 5.6.0, the Spy Web function is not working. It launches successfully, however there is no red border that appears when hovering over web objects and when trying to capture an object using “Alt + `” nothing happens. I then used version 5.3.1 to see if the issue persists, but it’s working on this version. Hello Team, I have the same problem, I am using 5.6 version, Spy web and record web functions don’t work, there is no red border appears when trying to capture objects, and the “Record Web” function doesn’t actually record the actions the user performs on a web page instead it only records OpenBrowser and CloseBrowser items. Thanks ---
**Author:** ![maha\_Omar](https://avatars.discourse-cdn.com/v4/letter/m/258eb7/32.png) [@maha\_Omar](https://forum.katalon.com/u/maha_Omar)\ **Post date:** [August 9, 2018, 9:56am UTC](https://forum.katalon.com/t/object-spy-is-not-working/11341/9 "2018-08-09T09:56:56Z")
Hi, I need to ask another question, how I can get the earlier version of katalon 5.5 to dowload. thanks ---
**Author:** ![Sivalingam\_Arumugam](https://avatars.discourse-cdn.com/v4/letter/s/5f9b8f/32.png) [@Sivalingam\_Arumugam](https://forum.katalon.com/u/Sivalingam_Arumugam)\ **Post date:** [August 10, 2018, 4:15pm UTC](https://forum.katalon.com/t/object-spy-is-not-working/11341/10 "2018-08-10T16:15:11Z")
When doing a web recording no objects are being captured. When I run Spy web and try to capture an object using alt+` nothing happens with latest version ---
**Author:** ![kazurayam](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/kazurayam/32/333_2.png) [@kazurayam](https://forum.katalon.com/u/kazurayam)\ **Post date:** [August 11, 2018, 7:37pm UTC](https://forum.katalon.com/t/object-spy-is-not-working/11341/11 "2018-08-11T19:37:38Z")
I checked in Katalon Studio 5.6 on Mac with JIS Keyboard and found that I can not capture anything in Spy Web with **Alt+`**. However, as [http://docs.katalon.com/display/KD/Object+Spy+Preferences](http://docs.katalon.com/display/KD/Object+Spy+Preferences "Link: http://docs.katalon.com/display/KD/Object+Spy+Preferences") describes, you can allocate other key code for Spy Web’s Hot Key. So I allocated **Alt+a** and it worked OK. ------------------- As far as I see, Alt+` as Spy Web Hot Key **never works** for those who are using **NON-US keyboard**. Why? I have described my thought about this problem in the following post — it depends on Keyboard type you are using: > [@Spy web: Capturing by ALT+Backquote fails due to dependency on Language&Keyboard settings of OS](http://forum.katalon.com/t/spy-web-capturing-by-alt-backquote-fails-due-to-dependency-on-language-keyboard-settings-of-os/10209): > > OS Windows 7 (Locale and Language = ja\_JP) with JIS-Laout keyboard Katalon Studio Version 5.3.1.1 Katalon Studio logs: not relevant Environment (for Web testing) Firefox 59.0.2 Environment (for Mobile testing) not relevant Steps to reproduce - start Katalon Studio File\> New Sample Project \> Sample WebUI Testing project and create the project in some directory call up “Spy Web” set URL: [http://demoaut.katalaon.com](http://demoaut.katalaon.com/) and Start with Firefox Browser window opens and navigates to the CURA H… I regret that so many people who are new to Katalon Studio and who are using NON-US Keyboard get stuck (as I did previously) bacuase Alt+` does not work. ---
**Author:** ![Sivalingam\_Arumugam](https://avatars.discourse-cdn.com/v4/letter/s/5f9b8f/32.png) [@Sivalingam\_Arumugam](https://forum.katalon.com/u/Sivalingam_Arumugam)\ **Post date:** [August 13, 2018, 8:28am UTC](https://forum.katalon.com/t/object-spy-is-not-working/11341/12 "2018-08-13T08:28:00Z")
Hi, I tried to change to hot keys. But i can’t change since Capture object field is disabled… ---
**Author:** ![Sivalingam\_Arumugam](https://avatars.discourse-cdn.com/v4/letter/s/5f9b8f/32.png) [@Sivalingam\_Arumugam](https://forum.katalon.com/u/Sivalingam_Arumugam)\ **Post date:** [August 13, 2018, 8:42am UTC](https://forum.katalon.com/t/object-spy-is-not-working/11341/13 "2018-08-13T08:42:54Z")
Hey i changed to Hot key… it is working thanks ---
**Author:** ![User\_123](https://avatars.discourse-cdn.com/v4/letter/u/ed8c4c/32.png) [@User\_123](https://forum.katalon.com/u/User_123)\ **Post date:** [September 28, 2018, 12:16pm UTC](https://forum.katalon.com/t/object-spy-is-not-working/11341/14 "2018-09-28T12:16:00Z")
For me, do not run Katalon in admin mode (which means do not install in Program Files) also the green flash is verrrry slow. Not the animation the time to green flash. Also it does not work 100% of the time. ---
**Author:** ![kazurayam](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/kazurayam/32/333_2.png) [@kazurayam](https://forum.katalon.com/u/kazurayam)\ **Post date:** [September 28, 2018, 2:10pm UTC](https://forum.katalon.com/t/object-spy-is-not-working/11341/15 "2018-09-28T14:10:20Z")
Why not you buy a new machine and try on it? Things may change. ---
**Author:** ![Jyoshna\_Reddy](https://avatars.discourse-cdn.com/v4/letter/j/a698b9/32.png) [@Jyoshna\_Reddy](https://forum.katalon.com/u/Jyoshna_Reddy)\ **Post date:** [November 15, 2018, 4:15pm UTC](https://forum.katalon.com/t/object-spy-is-not-working/11341/16 "2018-11-15T16:15:21Z")
Hi all… I changed the Hotkeys but selecting everything and then clicking on ‘Alt+a’ on the keyboard together and it changed the hotkey. And now able to capture objects in Chrome. Thank you @[kazurayam](http://forum.katalon.com/profile/4280/kazurayam) for the solution Thank you @[Ken](http://forum.katalon.com/profile/7739/Ken) for posting this question. Been looking for solutions since ages ---
**Author:** ![Julie\_Mortlock](https://avatars.discourse-cdn.com/v4/letter/j/e99b99/32.png) [@Julie\_Mortlock](https://forum.katalon.com/u/Julie_Mortlock)\ **Post date:** [November 16, 2018, 2:01pm UTC](https://forum.katalon.com/t/object-spy-is-not-working/11341/17 "2018-11-16T14:01:25Z")
Hi guys, I’ve had to often restart Katalon to get Object Spy to work in any version. Of note though, in 5.8.6, I cannot save objects to the current folder, copy and replace does not work, I get a big red X. I’ve reported this before but have not had any feedback. I have been saving them to a ‘different’ folder then have to rename (if I’d wanted a copy) and drag them into the default page folder. THIS feature always worked in the past. It’s really frustrating to not be able to copy or replace an object in the default page folder now! ---
**Author:** ![Lilia](https://avatars.discourse-cdn.com/v4/letter/l/2bfe46/32.png) [@Lilia](https://forum.katalon.com/u/Lilia)\ **Post date:** [January 9, 2019, 2:44pm UTC](https://forum.katalon.com/t/object-spy-is-not-working/11341/18 "2019-01-09T14:44:55Z")
I feel very stupid, but I realised that it stopped working because I clicked away from the browser window and/or change the language to Russian. Check the language you are typing in if you often switch between two, and simply click on title bar on the browser window you are spying on to make it an active window. Worked for me. ---
**Author:** ![Bharathi\_Viswanathan](https://avatars.discourse-cdn.com/v4/letter/b/eb9ed0/32.png) [@Bharathi\_Viswanathan](https://forum.katalon.com/u/Bharathi_Viswanathan)\ **Post date:** [February 26, 2019, 5:28pm UTC](https://forum.katalon.com/t/object-spy-is-not-working/11341/19 "2019-02-26T17:28:55Z")
Hi, I know I late in the game, but I am also having the problem. Not able to capture the pop up window using Alt ~. I just updated the Katalon to the most recent version 5.10.1 and having this problem. Can someone please give us a solution to how to capture the pop up window using object spy. I went through user guide and it does give how to handle the pop up window but to get there we need to capture the pop up window which I am not. Appreciate a answer. ---
**Author:** ![Jass](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/jass/32/9588_2.png) [@Jass](https://forum.katalon.com/u/Jass)\ **Post date:** [November 22, 2019, 9:03am UTC](https://forum.katalon.com/t/object-spy-is-not-working/11341/20 "2019-11-22T09:03:09Z")
Hello everyone Katalon Studio 7.1 supports a context menu to capture objects during Spying. Read more about the [release note](https://docs.katalon.com/katalon-studio/new/version-71.html#new-features). Jass [Next page](https://forum.katalon.com/t/object-spy-is-not-working/11341.md?page=2)