# Not able to open browser **URL:** \ **Category:** Web Testing\ **Tags:** web-testing, katalon-studio\ **Created:** [May 2, 2019, 7:59am UTC](https://forum.katalon.com/t/not-able-to-open-browser/24286 "2019-05-02T07:59:17Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![rajeshtakwale3](https://avatars.discourse-cdn.com/v4/letter/r/a5b964/32.png) [@rajeshtakwale3](https://forum.katalon.com/u/rajeshtakwale3)\ **Post date:** [May 2, 2019, 7:59am UTC](https://forum.katalon.com/t/not-able-to-open-browser/24286/1 "2019-05-02T07:59:17Z")
Chrome browser is not getting opened. Due to which all test cases are getting failed. Script → import static com.kms.katalon.core.checkpoint.CheckpointFactory.findCheckpoint import static com.kms.katalon.core.testcase.TestCaseFactory.findTestCase import static com.kms.katalon.core.testdata.TestDataFactory.findTestData import static com.kms.katalon.core.testobject.ObjectRepository.findTestObject import com.kms.katalon.core.checkpoint.Checkpoint as Checkpoint import com.kms.katalon.core.cucumber.keyword.CucumberBuiltinKeywords as CucumberKW import com.kms.katalon.core.mobile.keyword.MobileBuiltInKeywords as Mobile import com.kms.katalon.core.model.FailureHandling as FailureHandling import com.kms.katalon.core.testcase.TestCase as TestCase import com.kms.katalon.core.testdata.TestData as TestData import com.kms.katalon.core.testobject.TestObject as TestObject import com.kms.katalon.core.webservice.keyword.WSBuiltInKeywords as WS import com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords as WebUI import internal.GlobalVariable as GlobalVariable WebUI.openBrowser('[https://www.google.com](https://www.google.com) ') Error—\> 05-02-2019 01:25:12 PM Test Cases/Open\_Browser\_and\_Log\_in\_SFDC Elapsed time: 4.254s Test Cases/Open\_Browser\_and\_Log\_in\_SFDC FAILED. Reason: com.kms.katalon.core.exception.StepFailedException: Unable to open browser with url: '[https://www.google.com](https://www.google.com) ’ at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.stepFailed(WebUIKeywordMain.groovy:64) at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:26) at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.openBrowser(OpenBrowserKeyword.groovy:81) at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.execute(OpenBrowserKeyword.groovy:67) at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:56) at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.openBrowser(WebUiBuiltInKeywords.groovy:60) at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords$openBrowser.call(Unknown Source) at Open\_Browser\_and\_Log\_in\_SFDC.run(Open\_Browser\_and\_Log\_in\_SFDC:16) at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194) at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119) at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:336) at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:327) at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:306) at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:298) at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:232) at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:114) at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:105) at com.kms.katalon.core.main.TestCaseMain$runTestCase$0.call(Unknown Source) at TempTestCase1556783709555.run(TempTestCase1556783709555.groovy:21) Caused by: org.openqa.selenium.SessionNotCreatedException: session not created: Chrome version must be between 70 and 73 (Driver info: chromedriver=73.0.3683.68 (47787ec04b6e38e22703e856e101e840b65afe72),platform=Windows NT 10.0.16299 x86\_64) (WARNING: The server did not provide any stacktrace information) Command duration or timeout: 967 milliseconds Build info: version: ‘3.7.1’, revision: ‘8a0099a’, time: ‘2017-11-06T21:07:36.161Z’ System info: host: ‘TCL-5106126’, ip: ‘172.16.5.48’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0\_181’ Driver info: driver.version: CChromeDriver at org.openqa.selenium.remote.ErrorHandler.createThrowable(ErrorHandler.java:214) at org.openqa.selenium.remote.ErrorHandler.throwIfResponseFailed(ErrorHandler.java:166) at org.openqa.selenium.remote.JsonWireProtocolResponse.lambda$new$0(JsonWireProtocolResponse.java:53) at org.openqa.selenium.remote.JsonWireProtocolResponse.lambda$getResponseFunction$2(JsonWireProtocolResponse.java:91) at org.openqa.selenium.remote.ProtocolHandshake.lambda$createSession$0(ProtocolHandshake.java:123) at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:126) at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:73) at org.openqa.selenium.remote.HttpCommandExecutor.execute(HttpCommandExecutor.java:142) at org.openqa.selenium.remote.service.DriverCommandExecutor.execute(DriverCommandExecutor.java:83) at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:600) at com.kms.katalon.selenium.driver.CChromeDriver.execute(CChromeDriver.java:20) at org.openqa.selenium.remote.RemoteWebDriver.startSession(RemoteWebDriver.java:219) at org.openqa.selenium.remote.RemoteWebDriver.(RemoteWebDriver.java:142) at org.openqa.selenium.chrome.ChromeDriver.(ChromeDriver.java:181) at org.openqa.selenium.chrome.ChromeDriver.(ChromeDriver.java:147) at com.kms.katalon.selenium.driver.CChromeDriver.(CChromeDriver.java:13) at com.kms.katalon.core.webui.driver.DriverFactory.createNewChromeDriver(DriverFactory.java:281) at com.kms.katalon.core.webui.driver.DriverFactory.startNewBrowser(DriverFactory.java:243) at com.kms.katalon.core.webui.driver.DriverFactory.openWebDriver(DriverFactory.java:188) at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword$\_openBrowser\_closure1.doCall(OpenBrowserKeyword.groovy:74) at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword$\_openBrowser\_closure1.call(OpenBrowserKeyword.groovy) at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:20) at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.openBrowser(OpenBrowserKeyword.groovy:81) at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.execute(OpenBrowserKeyword.groovy:67) at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:56) at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.openBrowser(WebUiBuiltInKeywords.groovy:60) at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords$openBrowser.call(Unknown Source) at Script1556783218550.run(Script1556783218550.groovy:16) … 11 more ---
**Author:** ![hpulsford](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/hpulsford/32/2985_2.png) [@hpulsford](https://forum.katalon.com/u/hpulsford)\ **Post date:** [May 2, 2019, 8:05am UTC](https://forum.katalon.com/t/not-able-to-open-browser/24286/2 "2019-05-02T08:05:38Z")
> [@rajeshtakwale3](#): > > Caused by: org.openqa.selenium.SessionNotCreatedException: session not created: Chrome version must be between 70 and 73 You dont have the correct version of chrome for the chrome driver you have - just update chrome to meet the requirements and you should be fine. ---
**Author:** ![devalex88](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/devalex88/32/336_2.png) [@devalex88](https://forum.katalon.com/u/devalex88)\ **Post date:** [May 2, 2019, 12:29pm UTC](https://forum.katalon.com/t/not-able-to-open-browser/24286/3 "2019-05-02T12:29:23Z")
We will have a hotfix release tomorrow with new WebDrivers and a feature that allows them to be updated automatically. ---
**Author:** ![Dave\_Evers](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/dave_evers/32/435_2.png) [@Dave\_Evers](https://forum.katalon.com/u/Dave_Evers)\ **Post date:** [May 2, 2019, 1:17pm UTC](https://forum.katalon.com/t/not-able-to-open-browser/24286/4 "2019-05-02T13:17:51Z")
Great idea regarding the feature that allows them to be updated automatically. ---
**Author:** ![albert.vu](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/albert.vu/32/20595_2.png) [@albert.vu](https://forum.katalon.com/u/albert.vu)\ **Post date:** [August 8, 2022, 7:49am UTC](https://forum.katalon.com/t/not-able-to-open-browser/24286/5 "2022-08-08T07:49:16Z")