# Not able to login the katalon studio

**URL:** <https://forum.katalon.com/t/not-able-to-login-the-katalon-studio/65990>\
**Category:** Miscellaneous\
**Tags:** activation\
**Created:** [June 15, 2022, 6:39am UTC](https://forum.katalon.com/t/not-able-to-login-the-katalon-studio/65990 "2022-06-15T06:39:33Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![kalawati](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/kalawati/32/16104_2.png) [@kalawati](https://forum.katalon.com/u/kalawati)\
**Post date:** [June 15, 2022, 6:39am UTC](https://forum.katalon.com/t/not-able-to-login-the-katalon-studio/65990/1 "2022-06-15T06:39:33Z")

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Hi Team,

I am not able to login the katalon studio and not able to find the captcha.

I need help on this, please consider my request and find attached screen short to this email.

 ![image](https://europe1.discourse-cdn.com/katalon/original/3X/4/0/400b734eb0466245270b69dc0062b03e60ffa61a.png)

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**Author:** ![vu.tran](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/vu.tran/32/20584_2.png) [@vu.tran](https://forum.katalon.com/u/vu.tran)\
**Post date:** [June 15, 2022, 6:45am UTC](https://forum.katalon.com/t/not-able-to-login-the-katalon-studio/65990/2 "2022-06-15T06:45:40Z")

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Hi @kalawati, welcome to our Katalon Community. Can you help try with other browsers (Chrome/Firefox)? If the problem persists, please share with us your video so we can investigate further.

Thank you and happy Wednesday!

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**Author:** ![Russ\_Thomas](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/russ_thomas/32/11884_2.png) [@Russ\_Thomas](https://forum.katalon.com/u/Russ_Thomas)\
**Post date:** [June 15, 2022, 1:50pm UTC](https://forum.katalon.com/t/not-able-to-login-the-katalon-studio/65990/3 "2022-06-15T13:50:40Z")

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@kalawati For security reasons, I edited your screenshot to remove your private details. Remember never to include account details when you post to a public forum.

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**Author:** ![vu.tran](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/vu.tran/32/20584_2.png) [@vu.tran](https://forum.katalon.com/u/vu.tran)\
**Post date:** [June 16, 2022, 2:17am UTC](https://forum.katalon.com/t/not-able-to-login-the-katalon-studio/65990/4 "2022-06-16T02:17:20Z")

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Thank you @Russ_Thomas for great cover! Much appreciated!