Not able to capture objects when set the proxy

This is become mystery, I tired with all possible browsers and still not working. I can capture objects with proxy being set. I followed the same steps that other colleagues are doing and it works for them. First set the Katalon>Prefrences>Proxy to use system proxy configuration. Next checked in control panel>Internet option>programs windows is using IE for system proxy. Then in IE set the Cooxie to QA environment and when I’m recording in Chrome or Firefox still doesn’t capture objects. But if remove the proxy and set the IE to nonproxy then it records and captures objects in production. But other folks in our company can all do it with no issue and they have the same settings. My chrome and Katalon is latest version.