No Free Trial Licence when I just created a new account

Hello, I’m having some issues with my Trial.

3 days ago, I created a new account with my work email, but i didn’t get any Trial Licence with it. When i log in into Katalon it doesn’t says anything about having a Trial Licence and when I try to execute via CI/CD with GitHub Actions it says that I don’t have any.

Why I didn’t get a Free 30 days Trial Licence?


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It seems that you tried to execute Katalon Runtime Engine; not Katalon Studio.

Possibly you aren’t aware, Katalon Studio and Katalon Runtime Engine — these are 2 separated products.

You need to get a Free Trial License of Katalon Runtime Engine if you want to run your test in the command line interface.


Katalon Runtime Engine (KRE for short) is priced. They offer no Free version of KRE. You should be prepared, after 30 days, you will be asked to purchace a priced license of KRE.

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When you create a new Account doesn’t katalon give you a 30 days of Free Trial licence of KRE and KSE?

I don’t know.
Ask Katalon people → @Elly_Tran

Yes , KRE is free for 30 days

Hi @a.salinas.rossinol, :wave:

Welcome to the forum. Could you help to follow the steps outline in the documentation below to see if your trial license information is reflected on the “License Management” page? Thanks

@a.salinas.rossinol you can check my topic here Katalon with Github Actions integration

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Hi @a.salinas.rossinol,

Can you help to share a screenshot of your license details by opening Studio and go to:

  • macOS: Katalon Studio > About Katalon Studio
  • Windows/Linux: Help > About

You should then see a pop-up similar to the one below…

Should you find that you’re using the free version of Studio, you could download the trial version of KSE below:

Thanks,
Albert

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