# No device matching the desired capabilities issue

**URL:** <https://forum.katalon.com/t/no-device-matching-the-desired-capabilities-issue/12187>\
**Category:** Integrations\
**Tags:** kobiton, integrations, katalon-studio\
**Created:** [July 23, 2018, 9:24am UTC](https://forum.katalon.com/t/no-device-matching-the-desired-capabilities-issue/12187 "2018-07-23T09:24:13Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Phannida](https://avatars.discourse-cdn.com/v4/letter/p/ba9def/32.png) [@Phannida](https://forum.katalon.com/u/Phannida)\
**Post date:** [July 23, 2018, 9:24am UTC](https://forum.katalon.com/t/no-device-matching-the-desired-capabilities-issue/12187/1 "2018-07-23T09:24:13Z")

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While trying to capture objects using Spy Mobile Utility for Android app through Kobiton Device, sometimes I can run the device. But sometimes I got the message as a picture below. How I resolve it? I try to Google but not found any solution.  
 ![](https://s3.amazonaws.com/katalon-forum/editor/wf/i93bey7y9m8b.png "Image: https://s3.amazonaws.com/katalon-forum/editor/wf/i93bey7y9m8b.png")

[Capture.PNG](https://s3.amazonaws.com/katalon-forum/editor/wf/i93bey7y9m8b.png)

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**Author:** ![Zarashima](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/zarashima/32/928_2.png) [@Zarashima](https://forum.katalon.com/u/Zarashima)\
**Post date:** [July 23, 2018, 11:30am UTC](https://forum.katalon.com/t/no-device-matching-the-desired-capabilities-issue/12187/2 "2018-07-23T11:30:57Z")

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Please make sure the selected device is FAVORITE device and it’s in ‘Online’ status from Kobiton portal page, otherwise Katalon Studio can’t start this device.

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**Author:** ![vitakemala](https://avatars.discourse-cdn.com/v4/letter/v/82dd89/32.png) [@vitakemala](https://forum.katalon.com/u/vitakemala)\
**Post date:** [June 16, 2019, 10:31pm UTC](https://forum.katalon.com/t/no-device-matching-the-desired-capabilities-issue/12187/3 "2019-06-16T22:31:48Z")

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Hi, iam newbie too… i have the same problem…  
i already check in my "device " menu in my kobiton status device is “ONLINE” but when i make the device to my favorite device , the status is “UTILLIZING” and when i refresh it, it resolve i can record the testcase  
but when i running the testcase it is error and it says “com.kms.katalon.core.exception.StepFailedException: Unable to start app at: ‘kobiton-store:34446’ (Root cause: org.openqa.selenium.SessionNotCreatedException: No device matching the desired capabilities  
Command duration or timeout: 1.31 seconds  
Build info: version: ‘3.7.1’, revision: ‘8a0099a’, time: ‘2017-11-06T21:07:36.161Z’  
System info: host: ‘DESKTOP-T89LC8B’, ip: ‘192.168.43.69’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0\_181’”

can you help me, please?  
thank you