# New user and unknow error

**URL:** <https://forum.katalon.com/t/new-user-and-unknow-error/11091>\
**Category:** Bug Report\
**Tags:** katalon-studio, bugs-report\
**Created:** [May 22, 2018, 2:25pm UTC](https://forum.katalon.com/t/new-user-and-unknow-error/11091 "2018-05-22T14:25:19Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Clement](https://avatars.discourse-cdn.com/v4/letter/c/7ba0ec/32.png) [@Clement](https://forum.katalon.com/u/Clement)\
**Post date:** [May 22, 2018, 2:25pm UTC](https://forum.katalon.com/t/new-user-and-unknow-error/11091/1 "2018-05-22T14:25:19Z")

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Hello, I’m new on using Katalon and I have this following error, if someone know about it and can help me pls?

Thank you very much in advance

[Sans titre.png](https://s3.amazonaws.com/katalon-forum/editor/z2/ggahdk3a6hdp.png)

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**Author:** ![Alice](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/alice/32/472_2.png) [@Alice](https://forum.katalon.com/u/Alice)\
**Post date:** [May 24, 2018, 4:29am UTC](https://forum.katalon.com/t/new-user-and-unknow-error/11091/2 "2018-05-24T04:29:51Z")

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Hi Clément,  
Are you still having the problem? Please provide more details about your issue.

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**Author:** ![system](https://europe1.discourse-cdn.com/katalon/original/3X/d/5/d55596ab02785a255798e87ede769734747b30c4.svg) [@system](https://forum.katalon.com/u/system)\
**Post date:** [November 2, 2019, 4:43am UTC](https://forum.katalon.com/t/new-user-and-unknow-error/11091/3 "2019-11-02T04:43:07Z")

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Closed on November 2, 2019, 4:43am UTC