# Network error! Cannot execute activation

**URL:** <https://forum.katalon.com/t/network-error-cannot-execute-activation/7364>\
**Category:** Miscellaneous\
**Tags:** katalon-studio\
**Created:** [June 20, 2017, 4:51am UTC](https://forum.katalon.com/t/network-error-cannot-execute-activation/7364 "2017-06-20T04:51:40Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ELENA](https://avatars.discourse-cdn.com/v4/letter/e/278dde/32.png) [@ELENA](https://forum.katalon.com/u/ELENA)\
**Post date:** [June 20, 2017, 4:51am UTC](https://forum.katalon.com/t/network-error-cannot-execute-activation/7364/1 "2017-06-20T04:51:40Z")

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I’m traing to activate the product. I entered my account information and received:

“Network error! Cannot execute activation.”. What does it mean?

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**Author:** ![Hanh\_Tran](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/hanh_tran/32/651_2.png) [@Hanh\_Tran](https://forum.katalon.com/u/Hanh_Tran)\
**Post date:** [June 20, 2017, 9:56am UTC](https://forum.katalon.com/t/network-error-cannot-execute-activation/7364/2 "2017-06-20T09:56:15Z")

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Have you tried to config proxy settings on activation dialog? On the activation dialog, there is an option called ‘Config Proxy’, you can try to set up your network connection using that option.