[Mobile] Unable to login when executing the test case for login functionality

login functionality: we’re connected to Firebase and using Firebase Authentication.

I’ve been trying to automate the login screen of our app, but every time I execute the test case, the app returns an error (see attached screenshot below).

Steps I’ve Done:

  1. Successfully recorded the steps for login screen (able to input the username and password via OKTA and app was redirected to the main screen)
  2. Played the recorded test case

Solutions I have tried:

  • added Firebase jar files to the external libraries
  • ticked “Bypass certificate validation”

I was wondering as well, does Katalon generate their own SHA-1 hash? I’ve noticed that I didn’t encounter any errors when recording the steps after I added the Firebase jar files, but when I play the recorded steps, I always encounter the error.