# Mobile test Recording and Playback Can't Start App

**URL:** <https://forum.katalon.com/t/mobile-test-recording-and-playback-cant-start-app/33835>\
**Category:** Mobile Testing\
**Tags:** mobile-testing, katalon-studio\
**Created:** [September 27, 2019, 2:10am UTC](https://forum.katalon.com/t/mobile-test-recording-and-playback-cant-start-app/33835 "2019-09-27T02:10:01Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![25093419](https://avatars.discourse-cdn.com/v4/letter/2/ba9def/32.png) [@25093419](https://forum.katalon.com/u/25093419)\
**Post date:** [September 27, 2019, 2:10am UTC](https://forum.katalon.com/t/mobile-test-recording-and-playback-cant-start-app/33835/1 "2019-09-27T02:10:01Z")

</div>

hello，my katalon studio Mobile test Recording and Playback Can’t Start App. To start, I need to manually click on the app Icon. Wrong information:

java.util.concurrent.ExecutionException: org.openqa.selenium.SessionNotCreatedException: Unable to create a new remote session. Please check the server log for more details. Original error: An unknown server-side error occurred while processing the command. Original error: Cannot start the ‘cn.com.pcauto.android.browser’ application. Visit [https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md](https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md) for troubleshooting. Original error: ‘cn.com.pcgroup.android.browser.module.launcher.LauncherActivity’ or ‘cn.com.pcauto.android.browser.cn.com.pcgroup.android.browser.module.launcher.LauncherActivity’ never started. Visit [https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md](https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md) for troubleshooting  
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’  
System info: host: ‘PC-PC’, ip: ‘192.168.20.121’, os.name: ‘Windows 7’, os.arch: ‘amd64’, os.version: ‘6.1’, java.version: ‘1.8.0\_181’  
Driver info: driver.version: SwipeableAndroidDriver  
remote stacktrace: UnknownError: An unknown server-side error occurred while processing the command. Original error: Cannot start the ‘cn.com.pcauto.android.browser’ application. Visit [https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md](https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md) for troubleshooting. Original error: ‘cn.com.pcgroup.android.browser.module.launcher.LauncherActivity’ or ‘cn.com.pcauto.android.browser.cn.com.pcgroup.android.browser.module.launcher.LauncherActivity’ never started. Visit [https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md](https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md) for troubleshooting  
at getResponseForW3CError (C:\Users\pc\AppData\Roaming\npm\node\_modules\appium\node\_modules\_appium-base-driver@3.21.2@appium-base-driver\lib\protocol\errors.js:826:9)  
at asyncHandler (C:\Users\pc\AppData\Roaming\npm\node\_modules\appium\node\_modules\_appium-base-driver@3.21.2@appium-base-driver\lib\protocol\protocol.js:368:37)  
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’  
System info: host: ‘PC-PC’, ip: ‘192.168.20.121’, os.name: ‘Windows 7’, os.arch: ‘amd64’, os.version: ‘6.1’, java.version: ‘1.8.0\_181’  
Driver info: driver.version: SwipeableAndroidDriver  
at com.kms.katalon.composer.components.impl.dialogs.ProgressMonitorDialogWithThread.runAndWait(ProgressMonitorDialogWithThread.java:49)  
at com.kms.katalon.composer.mobile.objectspy.components.MobileLocalAppComposite$12.run(MobileLocalAppComposite.java:474)  
at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:119)  
Caused by: org.openqa.selenium.SessionNotCreatedException: Unable to create a new remote session. Please check the server log for more details. Original error: An unknown server-side error occurred while processing the command. Original error: Cannot start the ‘cn.com.pcauto.android.browser’ application. Visit [https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md](https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md) for troubleshooting. Original error: ‘cn.com.pcgroup.android.browser.module.launcher.LauncherActivity’ or ‘cn.com.pcauto.android.browser.cn.com.pcgroup.android.browser.module.launcher.LauncherActivity’ never started. Visit [https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md](https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md) for troubleshooting  
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’  
System info: host: ‘PC-PC’, ip: ‘192.168.20.121’, os.name: ‘Windows 7’, os.arch: ‘amd64’, os.version: ‘6.1’, java.version: ‘1.8.0\_181’  
Driver info: driver.version: SwipeableAndroidDriver  
remote stacktrace: UnknownError: An unknown server-side error occurred while processing the command. Original error: Cannot start the ‘cn.com.pcauto.android.browser’ application. Visit [https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md](https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md) for troubleshooting. Original error: ‘cn.com.pcgroup.android.browser.module.launcher.LauncherActivity’ or ‘cn.com.pcauto.android.browser.cn.com.pcgroup.android.browser.module.launcher.LauncherActivity’ never started. Visit [https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md](https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md) for troubleshooting  
at getResponseForW3CError (C:\Users\pc\AppData\Roaming\npm\node\_modules\appium\node\_modules\_appium-base-driver@3.21.2@appium-base-driver\lib\protocol\errors.js:826:9)  
at asyncHandler (C:\Users\pc\AppData\Roaming\npm\node\_modules\appium\node\_modules\_appium-base-driver@3.21.2@appium-base-driver\lib\protocol\protocol.js:368:37)  
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’  
System info: host: ‘PC-PC’, ip: ‘192.168.20.121’, os.name: ‘Windows 7’, os.arch: ‘amd64’, os.version: ‘6.1’, java.version: ‘1.8.0\_181’  
Driver info: driver.version: SwipeableAndroidDriver  
at io.appium.java\_client.remote.AppiumCommandExecutor$1.createSession(AppiumCommandExecutor.java:208)  
at io.appium.java\_client.remote.AppiumCommandExecutor.createSession(AppiumCommandExecutor.java:217)  
at io.appium.java\_client.remote.AppiumCommandExecutor.execute(AppiumCommandExecutor.java:239)  
at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552)  
at io.appium.java\_client.DefaultGenericMobileDriver.execute(DefaultGenericMobileDriver.java:42)  
at io.appium.java\_client.AppiumDriver.execute(AppiumDriver.java:1)  
at io.appium.java\_client.android.AndroidDriver.execute(AndroidDriver.java:1)  
at com.kms.katalon.core.appium.driver.SwipeableAndroidDriver.execute(SwipeableAndroidDriver.java:1)  
at org.openqa.selenium.remote.RemoteWebDriver.startSession(RemoteWebDriver.java:213)  
at org.openqa.selenium.remote.RemoteWebDriver.(RemoteWebDriver.java:131)  
at io.appium.java\_client.DefaultGenericMobileDriver.(DefaultGenericMobileDriver.java:38)  
at io.appium.java\_client.AppiumDriver.(AppiumDriver.java:84)  
at io.appium.java\_client.android.AndroidDriver.(AndroidDriver.java:85)  
at com.kms.katalon.core.appium.driver.SwipeableAndroidDriver.(SwipeableAndroidDriver.java:24)  
at com.kms.katalon.core.appium.driver.AppiumDriverManager.createMobileDriver(AppiumDriverManager.java:497)  
at com.kms.katalon.core.appium.driver.AppiumDriverManager.createMobileDriver(AppiumDriverManager.java:479)  
at com.kms.katalon.core.mobile.keyword.internal.MobileDriverFactory.startLocalMobileDriver(MobileDriverFactory.java:460)  
at com.kms.katalon.composer.mobile.objectspy.dialog.MobileInspectorController.startMobileApp(MobileInspectorController.java:191)  
at com.kms.katalon.composer.mobile.objectspy.components.MobileLocalAppComposite$12$1.call(MobileLocalAppComposite.java:479)  
at com.kms.katalon.composer.components.impl.dialogs.ProgressMonitorDialogWithThread.startThreadAndWait(ProgressMonitorDialogWithThread.java:36)  
at com.kms.katalon.composer.components.impl.dialogs.ProgressMonitorDialogWithThread.runAndWait(ProgressMonitorDialogWithThread.java:48)  
… 2 more  
Caused by: java.lang.reflect.InvocationTargetException  
at io.appium.java\_client.remote.AppiumCommandExecutor$1.createSession(AppiumCommandExecutor.java:186)  
… 22 more  
Caused by: org.openqa.selenium.WebDriverException: An unknown server-side error occurred while processing the command. Original error: Cannot start the ‘cn.com.pcauto.android.browser’ application. Visit [https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md](https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md) for troubleshooting. Original error: ‘cn.com.pcgroup.android.browser.module.launcher.LauncherActivity’ or ‘cn.com.pcauto.android.browser.cn.com.pcgroup.android.browser.module.launcher.LauncherActivity’ never started. Visit [https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md](https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md) for troubleshooting  
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’  
System info: host: ‘PC-PC’, ip: ‘192.168.20.121’, os.name: ‘Windows 7’, os.arch: ‘amd64’, os.version: ‘6.1’, java.version: ‘1.8.0\_181’  
Driver info: driver.version: SwipeableAndroidDriver  
remote stacktrace: UnknownError: An unknown server-side error occurred while processing the command. Original error: Cannot start the ‘cn.com.pcauto.android.browser’ application. Visit [https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md](https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md) for troubleshooting. Original error: ‘cn.com.pcgroup.android.browser.module.launcher.LauncherActivity’ or ‘cn.com.pcauto.android.browser.cn.com.pcgroup.android.browser.module.launcher.LauncherActivity’ never started. Visit [https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md](https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md) for troubleshooting  
at getResponseForW3CError (C:\Users\pc\AppData\Roaming\npm\node\_modules\appium\node\_modules\_appium-base-driver@3.21.2@appium-base-driver\lib\protocol\errors.js:826:9)  
at asyncHandler (C:\Users\pc\AppData\Roaming\npm\node\_modules\appium\node\_modules\_appium-base-driver@3.21.2@appium-base-driver\lib\protocol\protocol.js:368:37)  
at org.openqa.selenium.remote.W3CHandshakeResponse.lambda$errorHandler$0(W3CHandshakeResponse.java:62)  
at org.openqa.selenium.remote.HandshakeResponse.lambda$getResponseFunction$0(HandshakeResponse.java:30)  
at org.openqa.selenium.remote.ProtocolHandshake.lambda$createSession$0(ProtocolHandshake.java:126)  
at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:128)  
… 23 more

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<div class="post-metadata">

**Author:** ![25093419](https://avatars.discourse-cdn.com/v4/letter/2/ba9def/32.png) [@25093419](https://forum.katalon.com/u/25093419)\
**Post date:** [October 15, 2019, 2:06am UTC](https://forum.katalon.com/t/mobile-test-recording-and-playback-cant-start-app/33835/2 "2019-10-15T02:06:37Z")

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Please help solve it. thank you very much

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<div class="post-metadata">

**Author:** ![albert.vu](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/albert.vu/32/20595_2.png) [@albert.vu](https://forum.katalon.com/u/albert.vu)\
**Post date:** [August 8, 2022, 7:39am UTC](https://forum.katalon.com/t/mobile-test-recording-and-playback-cant-start-app/33835/3 "2022-08-08T07:39:38Z")

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