Mobile screenshots cannot be saved (Android)

This issue was originally posted as a discussion item but just in case it has not been raised as a bug, please see below details:

Operating System

-Windows 10

Katalon Studio Version

 KSE 7.2.6

Katalon Studio logs

  • Windows logs folder: \config.metadata.log
    Can be provided on request

Environment (for Mobile testing)

  • Appium version = 1.12.1

  • Mobile platform/version under test = Android 9

  • Real device or emulator/simulator = Real, Moto G6

  • Appium Logs: .appium = Can be provided on request

  • Application file (.apk/.ipa): (if possible) - can be provided if required but is private

Steps to reproduce

Script is built and ‘Take Screenshot’ keyword is included. Usually used once per screen/page.
Script is run and passes but an error message appears against the step ‘result too large’. The test step has a PASS result.
See post Failure: result too large when take screenshots in mobile for evidence and screenshots.

Expected Behavior = Screenshots should be saved and appear in a report. If script fails for any reason, a screenshot should also capture the screenshot for that point (according to user preferences). If a screenshot is captured it should record a PASS result - otherwise it should FAIL (where behaviour is ‘STOP ON FAILURE’)

Actual Behavior = A screenshot is not captured, an error message is given, overall result is PASS.

Screenshots / Videos

Please see linked post above.

1 Like

Hi, as a follow up to the above, is there a workaround I could use please?
If I use Appium method of capturing screenshots, would jpg appear in a report I generate? Does Katalon keyword use same underlying Appium code though?

Please refer below tutorial

i closed this as inactive