# Mobile Salesforce Testing with Katalon: iOS Simulator encountered unable to start application **URL:** \ **Category:** Mobile Testing\ **Tags:** ios, mobile-testing, katalon-studio\ **Created:** [November 17, 2023, 5:46am UTC](https://forum.katalon.com/t/mobile-salesforce-testing-with-katalon-ios-simulator-encountered-unable-to-start-application/105189 "2023-11-17T05:46:53Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![chialun15](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/chialun15/32/23869_2.png) [@chialun15](https://forum.katalon.com/u/chialun15)\ **Post date:** [November 17, 2023, 5:46am UTC](https://forum.katalon.com/t/mobile-salesforce-testing-with-katalon-ios-simulator-encountered-unable-to-start-application/105189/1 "2023-11-17T05:46:53Z")
To whom It May Concern, I was following tutorial below https://www.youtube.com/embed/ZBEKBmNJJ_o?feature=oembed&wmode=opaque but I’ve hit a bump in the road ![IMG_5297](https://europe1.discourse-cdn.com/katalon/original/3X/3/0/301d8484df279786813e3dd18cf8b8362b65afd0.jpeg) Please help me to find the solution, many thanks ---
**Author:** ![Elly\_Tran](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/elly_tran/32/21874_2.png) [@Elly\_Tran](https://forum.katalon.com/u/Elly_Tran)\ **Post date:** [November 20, 2023, 8:31am UTC](https://forum.katalon.com/t/mobile-salesforce-testing-with-katalon-ios-simulator-encountered-unable-to-start-application/105189/2 "2023-11-20T08:31:24Z")
Hi, Can you please help copy the error log and send us? I guess this is due to Appium version problem. Which Katalon version are you using and can you please update it? ---
**Author:** ![chialun15](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/chialun15/32/23869_2.png) [@chialun15](https://forum.katalon.com/u/chialun15)\ **Post date:** [November 20, 2023, 8:45am UTC](https://forum.katalon.com/t/mobile-salesforce-testing-with-katalon-ios-simulator-encountered-unable-to-start-application/105189/3 "2023-11-20T08:45:15Z")
Hello, Thanks for response Appium v2.2.2 Katalon studio version 8.6.8 Details ```auto java.util.concurrent.ExecutionException: org.openqa.selenium.SessionNotCreatedException: Unable to create a new remote session. Please check the server log for more details. Original error: The requested resource could not be found, or a request was received using an HTTP method that is not supported by the mapped resource (WARNING: The server did not provide any stacktrace information) Command duration or timeout: 53 milliseconds Build info: version: 'unknown', revision: 'unknown', time: 'unknown' System info: host: 'P10386890MBP.mshome.net', ip: 'fe80:0:0:0:1450:8d91:f5f6:3514%en0', os.name: 'Mac OS X', os.arch: 'x86_64', os.version: '14.1.1', java.version: '1.8.0_362' Driver info: driver.version: IOSDriver Build info: version: 'unknown', revision: 'unknown', time: 'unknown' System info: host: 'P10386890MBP.mshome.net', ip: 'fe80:0:0:0:1450:8d91:f5f6:3514%en0', os.name: 'Mac OS X', os.arch: 'x86_64', os.version: '14.1.1', java.version: '1.8.0_362' Driver info: driver.version: IOSDriver at com.kms.katalon.composer.components.impl.dialogs.ProgressMonitorDialogWithThread.runAndWait(ProgressMonitorDialogWithThread.java:49) at com.kms.katalon.composer.mobile.objectspy.components.RemoteAppComposite$1.run(RemoteAppComposite.java:114) at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:122) Caused by: org.openqa.selenium.SessionNotCreatedException: Unable to create a new remote session. Please check the server log for more details. Original error: The requested resource could not be found, or a request was received using an HTTP method that is not supported by the mapped resource (WARNING: The server did not provide any stacktrace information) Command duration or timeout: 53 milliseconds Build info: version: 'unknown', revision: 'unknown', time: 'unknown' System info: host: 'P10386890MBP.mshome.net', ip: 'fe80:0:0:0:1450:8d91:f5f6:3514%en0', os.name: 'Mac OS X', os.arch: 'x86_64', os.version: '14.1.1', java.version: '1.8.0_362' Driver info: driver.version: IOSDriver Build info: version: 'unknown', revision: 'unknown', time: 'unknown' System info: host: 'P10386890MBP.mshome.net', ip: 'fe80:0:0:0:1450:8d91:f5f6:3514%en0', os.name: 'Mac OS X', os.arch: 'x86_64', os.version: '14.1.1', java.version: '1.8.0_362' Driver info: driver.version: IOSDriver at io.appium.java_client.remote.AppiumCommandExecutor$1.createSession(AppiumCommandExecutor.java:208) at io.appium.java_client.remote.AppiumCommandExecutor.createSession(AppiumCommandExecutor.java:217) at io.appium.java_client.remote.AppiumCommandExecutor.execute(AppiumCommandExecutor.java:239) at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552) at io.appium.java_client.DefaultGenericMobileDriver.execute(DefaultGenericMobileDriver.java:42) at io.appium.java_client.AppiumDriver.execute(AppiumDriver.java:1) at io.appium.java_client.ios.IOSDriver.execute(IOSDriver.java:1) at org.openqa.selenium.remote.RemoteWebDriver.startSession(RemoteWebDriver.java:213) at org.openqa.selenium.remote.RemoteWebDriver.(RemoteWebDriver.java:131) at io.appium.java_client.DefaultGenericMobileDriver.(DefaultGenericMobileDriver.java:38) at io.appium.java_client.AppiumDriver.(AppiumDriver.java:84) at io.appium.java_client.ios.IOSDriver.(IOSDriver.java:85) at com.kms.katalon.core.appium.driver.AppiumDriverManager.createMobileDriver(AppiumDriverManager.java:508) at com.kms.katalon.core.mobile.keyword.internal.MobileDriverFactory.startRemoteMobileDriver(MobileDriverFactory.java:575) at com.kms.katalon.composer.mobile.objectspy.dialog.MobileInspectorController.startMobileAppOnCloudDevices(MobileInspectorController.java:239) at com.kms.katalon.composer.mobile.objectspy.components.RemoteAppComposite$1$1.call(RemoteAppComposite.java:117) at com.kms.katalon.composer.components.impl.dialogs.ProgressMonitorDialogWithThread.startThreadAndWait(ProgressMonitorDialogWithThread.java:36) at com.kms.katalon.composer.components.impl.dialogs.ProgressMonitorDialogWithThread.runAndWait(ProgressMonitorDialogWithThread.java:48) ... 2 more Caused by: java.lang.reflect.InvocationTargetException at io.appium.java_client.remote.AppiumCommandExecutor$1.createSession(AppiumCommandExecutor.java:186) ... 19 more Caused by: org.openqa.selenium.UnsupportedCommandException: The requested resource could not be found, or a request was received using an HTTP method that is not supported by the mapped resource (WARNING: The server did not provide any stacktrace information) Command duration or timeout: 53 milliseconds Build info: version: 'unknown', revision: 'unknown', time: 'unknown' System info: host: 'P10386890MBP.mshome.net', ip: 'fe80:0:0:0:1450:8d91:f5f6:3514%en0', os.name: 'Mac OS X', os.arch: 'x86_64', os.version: '14.1.1', java.version: '1.8.0_362' Driver info: driver.version: IOSDriver at org.openqa.selenium.remote.ErrorHandler.createThrowable(ErrorHandler.java:214) at org.openqa.selenium.remote.ErrorHandler.throwIfResponseFailed(ErrorHandler.java:166) at org.openqa.selenium.remote.JsonWireProtocolResponse.lambda$errorHandler$0(JsonWireProtocolResponse.java:54) at org.openqa.selenium.remote.HandshakeResponse.lambda$getResponseFunction$0(HandshakeResponse.java:30) at org.openqa.selenium.remote.ProtocolHandshake.lambda$createSession$0(ProtocolHandshake.java:126) at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:128) ... 20 more ``` ---
**Author:** ![chialun15](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/chialun15/32/23869_2.png) [@chialun15](https://forum.katalon.com/u/chialun15)\ **Post date:** [November 21, 2023, 6:15am UTC](https://forum.katalon.com/t/mobile-salesforce-testing-with-katalon-ios-simulator-encountered-unable-to-start-application/105189/5 "2023-11-21T06:15:30Z")
@Elly_Tran I hope the above information is enough for you to clarify the problem. If you need more information, please feel free to ask. ---
**Author:** ![chialun15](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/chialun15/32/23869_2.png) [@chialun15](https://forum.katalon.com/u/chialun15)\ **Post date:** [November 21, 2023, 9:22am UTC](https://forum.katalon.com/t/mobile-salesforce-testing-with-katalon-ios-simulator-encountered-unable-to-start-application/105189/6 "2023-11-21T09:22:13Z")
![截圖 2023-11-21 下午5.21.14](https://europe1.discourse-cdn.com/katalon/original/3X/1/1/118600aa9c2e985b95dba795802ac9f54dcc971c.jpeg) ---
**Author:** ![duyluong](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/duyluong/32/1116_2.png) [@duyluong](https://forum.katalon.com/u/duyluong)\ **Post date:** [November 22, 2023, 8:03am UTC](https://forum.katalon.com/t/mobile-salesforce-testing-with-katalon-ios-simulator-encountered-unable-to-start-application/105189/7 "2023-11-22T08:03:29Z")
> [@chialun15](#): > > Appium v2.2.2 > Katalon studio version 8.6.8 @chialun15 Currently, Katalon Studio supports Appium v1 only, you can install Appium v1 instead. In case you still want to use Appium v2, you can try v8.5.4.beta: [Release v8.5.4.beta3 · katalon-studio/katalon-studio · GitHub](https://github.com/katalon-studio/katalon-studio/releases/tag/v8.5.4.beta3) ---
**Author:** ![ryanyang182](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/ryanyang182/32/22831_2.png) [@ryanyang182](https://forum.katalon.com/u/ryanyang182)\ **Post date:** [November 22, 2023, 8:07am UTC](https://forum.katalon.com/t/mobile-salesforce-testing-with-katalon-ios-simulator-encountered-unable-to-start-application/105189/8 "2023-11-22T08:07:21Z")
@duyluong Alright, I will try it and how about version of node.js? any suggestion? ---
**Author:** ![duyluong](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/duyluong/32/1116_2.png) [@duyluong](https://forum.katalon.com/u/duyluong)\ **Post date:** [November 22, 2023, 8:09am UTC](https://forum.katalon.com/t/mobile-salesforce-testing-with-katalon-ios-simulator-encountered-unable-to-start-application/105189/9 "2023-11-22T08:09:52Z")
Hi @ryanyang182 I think NodeJS v12 to v20 is OK ---
**Author:** ![albert.vu](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/albert.vu/32/20595_2.png) [@albert.vu](https://forum.katalon.com/u/albert.vu)\ **Post date:** [November 22, 2023, 8:43am UTC](https://forum.katalon.com/t/mobile-salesforce-testing-with-katalon-ios-simulator-encountered-unable-to-start-application/105189/10 "2023-11-22T08:43:59Z")
Hi there @chialun15, I found the below topics from our Product Support team which may be worth taking a look at: 👇 > [@\[KShare\] One-time setup for iOS Mobile testing Successes](http://forum.katalon.com/t/kshare-one-time-setup-for-ios-mobile-testing-successes/103703): > > Have you ever run into troubles whilst setting up Mobile testing environments, especially with the Apple’s iOS mobile operating system, such as: Cannot load the devices successfully (real devices or simulators/emulators) We can try to unplug and plug in the real devices to make sure the devices can be recognized by the machines. We may get unexpected issues regarding dependencies. Cannot start the application successfully. We can try to run the application id com.apple.Preferenc… > [@iOS Error Codes - Definitions & Solutions](http://forum.katalon.com/t/ios-error-codes-definitions-solutions/104866): > > Hi all, wave From time to time, we at Katalon Product Support team often receive questions from our users regarding iOS issues and error code, with each new error code taking us quite a bit of time to research for the appropriate solutions. Hence, in this thread, we will be compiling some of the most common iOS error codes, what they mean, their root causes, and their corresponding solutions. Each error code will be presented in a separated post in this thread, which you can navigate to usi… Let us know if this helps. Thanks, Albert ---
**Author:** ![chialun15](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/chialun15/32/23869_2.png) [@chialun15](https://forum.katalon.com/u/chialun15)\ **Post date:** [November 23, 2023, 5:50am UTC](https://forum.katalon.com/t/mobile-salesforce-testing-with-katalon-ios-simulator-encountered-unable-to-start-application/105189/11 "2023-11-23T05:50:19Z")
Hi @duyluong , I did try Node.js 18 Appium v1.22.3 Katalon studio version 8.5.4.beta3 But seems like Appium v1 can not be installed appium driver And according tutorial need to use appium driver ![video](https://europe1.discourse-cdn.com/katalon/original/3X/6/d/6d2996770669b4bd8cc816f0b79ba5f467890263.jpeg) Therefore I tried Node.js 18 Appium v2.0.0 Katalon studio version 8.5.4.beta3 And I got same error ![截圖 2023-11-23 下午1.39.32](https://europe1.discourse-cdn.com/katalon/original/3X/3/3/332f734a4cea9aede7684188be75a191ec8ee263.jpeg)