# Mobile is Not recognised by Katalon Studio **URL:** \ **Category:** Mobile Testing\ **Tags:** mobile-testing, katalon-studio\ **Created:** [July 5, 2017, 2:10pm UTC](https://forum.katalon.com/t/mobile-is-not-recognised-by-katalon-studio/8981 "2017-07-05T14:10:33Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Juan\_Perez](https://avatars.discourse-cdn.com/v4/letter/j/898d66/32.png) [@Juan\_Perez](https://forum.katalon.com/u/Juan_Perez)\ **Post date:** [July 5, 2017, 2:10pm UTC](https://forum.katalon.com/t/mobile-is-not-recognised-by-katalon-studio/8981/1 "2017-07-05T14:10:33Z")
1. Installed Katalon Studio. 2. Installed Node.js and appium(through cmd) 3. Path is given for mobile. 4. Connected mobile to PC. USB debugging is enabled in mobile. 5. Created new project for Mobile. 6. Selected Spy Mobile and refresh in the Spy Mobile window. 7. Mobile is not recognised. ---
**Author:** ![Juan\_Perez](https://avatars.discourse-cdn.com/v4/letter/j/898d66/32.png) [@Juan\_Perez](https://forum.katalon.com/u/Juan_Perez)\ **Post date:** [July 5, 2017, 2:10pm UTC](https://forum.katalon.com/t/mobile-is-not-recognised-by-katalon-studio/8981/2 "2017-07-05T14:10:33Z")
1. Installed Katalon Studio. 2. Installed Node.js and appium(through cmd) 3. Path is given for mobile. 4. Connected mobile to PC. USB debugging is enabled in mobile. 5. Created new project for Mobile. 6. Selected Spy Mobile and refresh in the Spy Mobile window. 7. Mobile is not recognised. ---
**Author:** ![Oliver\_Howard](https://avatars.discourse-cdn.com/v4/letter/o/22d042/32.png) [@Oliver\_Howard](https://forum.katalon.com/u/Oliver_Howard)\ **Post date:** [July 5, 2017, 2:45pm UTC](https://forum.katalon.com/t/mobile-is-not-recognised-by-katalon-studio/8981/3 "2017-07-05T14:45:20Z")
Hi there, When you connect your device into your machine, do you see some confirmation message about trusting your device with that machine? Thanks \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Thank you for choosing Katalon Studio as your automation solution. Your feedback is needed to make Katalon Studio a better tool, take the survey at: [https://goo.gl/S25NVO](https://goo.gl/S25NVO) ---
**Author:** ![Chris\_Smith](https://avatars.discourse-cdn.com/v4/letter/c/dbc845/32.png) [@Chris\_Smith](https://forum.katalon.com/u/Chris_Smith)\ **Post date:** [July 5, 2017, 3:42pm UTC](https://forum.katalon.com/t/mobile-is-not-recognised-by-katalon-studio/8981/4 "2017-07-05T15:42:34Z")
Hi, I have installed Katalon Studio on Windows 10 and i could see the below screen when mobile is connected through USB. In the below screen you can see the mobile, it is recognized and available. ---
**Author:** ![Oliver\_Howard](https://avatars.discourse-cdn.com/v4/letter/o/22d042/32.png) [@Oliver\_Howard](https://forum.katalon.com/u/Oliver_Howard)\ **Post date:** [July 5, 2017, 3:53pm UTC](https://forum.katalon.com/t/mobile-is-not-recognised-by-katalon-studio/8981/5 "2017-07-05T15:53:34Z")
Hi there, Based on your logs: org.eclipse.core.internal.resources.ResourceException: File not found: C:\Users\Sankar.r\Katalon Studio\Samples\Mobile\.classpath. Folder Sankar.r maybe the root cause of its. Can you move that sample project folder into different place which is not in ‘Sankar.r’ folder and try again? Thanks \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Thank you for choosing Katalon Studio as your automation solution. Your feedback is needed to make Katalon Studio a better tool, take the survey at: [https://goo.gl/S25NVO](https://goo.gl/S25NVO) ---
**Author:** ![Chris\_Smith](https://avatars.discourse-cdn.com/v4/letter/c/dbc845/32.png) [@Chris\_Smith](https://forum.katalon.com/u/Chris_Smith)\ **Post date:** [July 5, 2017, 4:10pm UTC](https://forum.katalon.com/t/mobile-is-not-recognised-by-katalon-studio/8981/6 "2017-07-05T16:10:06Z")
Hi Oliver, I moved the Project folder outside of the Users folder. Created new folder in C drive and created a project. Still getting the same issue. Even restarted the Katalon Studio. I could not find any helpful information in the Help/Blog ---
**Author:** ![Oliver\_Howard](https://avatars.discourse-cdn.com/v4/letter/o/22d042/32.png) [@Oliver\_Howard](https://forum.katalon.com/u/Oliver_Howard)\ **Post date:** [July 5, 2017, 6:50pm UTC](https://forum.katalon.com/t/mobile-is-not-recognised-by-katalon-studio/8981/7 "2017-07-05T18:50:08Z")
Hi there Please help me to check again by doing the following steps for more investigations: 1. On terminal, navigate to platform-tools in \configuration\resources\tools\android\_sdk\platform-tools 2. Type in “./adb devices” and observe devices listed there. You can refer to our attached image for its usage Please check if there is any device listed 🙂 Thanks \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Thank you for choosing Katalon Studio as your automation solution. Your feedback is needed to make Katalon Studio a better tool, take the survey at: [https://goo.gl/S25NVO](https://goo.gl/S25NVO) ---
**Author:** ![Juan\_Perez](https://avatars.discourse-cdn.com/v4/letter/j/898d66/32.png) [@Juan\_Perez](https://forum.katalon.com/u/Juan_Perez)\ **Post date:** [July 5, 2017, 7:21pm UTC](https://forum.katalon.com/t/mobile-is-not-recognised-by-katalon-studio/8981/8 "2017-07-05T19:21:46Z")
Hi Oliver, As I am working on windows facing difficulty with “./adb devices” . When i use this command it is showing the following response. Any suggestions in getting the devices. I have tried with “adb.exe” in terminal and it has shown all the commands that we can use. Please check the second screen for this. ---
**Author:** ![Oliver\_Howard](https://avatars.discourse-cdn.com/v4/letter/o/22d042/32.png) [@Oliver\_Howard](https://forum.katalon.com/u/Oliver_Howard)\ **Post date:** [July 5, 2017, 8:48pm UTC](https://forum.katalon.com/t/mobile-is-not-recognised-by-katalon-studio/8981/9 "2017-07-05T20:48:04Z")
Hi there, I’m so sorry for giving you the command which I’ve used for Mac OS version :(. To execute this command on Windows, here is the correct one: adb devices Thanks \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Thank you for choosing Katalon Studio as your automation solution. Your feedback is needed to make Katalon Studio a better tool, take the survey at: [https://goo.gl/S25NVO](https://goo.gl/S25NVO) ---
**Author:** ![Steve\_Smith](https://avatars.discourse-cdn.com/v4/letter/s/e19adc/32.png) [@Steve\_Smith](https://forum.katalon.com/u/Steve_Smith)\ **Post date:** [July 6, 2017, 12:05pm UTC](https://forum.katalon.com/t/mobile-is-not-recognised-by-katalon-studio/8981/10 "2017-07-06T12:05:49Z")
Hi there, Connected device to system and run the command in terminal and got the following response. ---
**Author:** ![Oliver\_Howard](https://avatars.discourse-cdn.com/v4/letter/o/22d042/32.png) [@Oliver\_Howard](https://forum.katalon.com/u/Oliver_Howard)\ **Post date:** [July 6, 2017, 1:53pm UTC](https://forum.katalon.com/t/mobile-is-not-recognised-by-katalon-studio/8981/11 "2017-07-06T13:53:26Z")
Hi there, I observe that the listed device’s name is emulator-5594. Is that the actual name of your ‘Redmi 3S’ device? Thanks \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Thank you for choosing Katalon Studio as your automation solution. Your feedback is needed to make Katalon Studio a better tool, take the survey at: [https://goo.gl/S25NVO](https://goo.gl/S25NVO) ---
**Author:** ![Chris\_Smith](https://avatars.discourse-cdn.com/v4/letter/c/dbc845/32.png) [@Chris\_Smith](https://forum.katalon.com/u/Chris_Smith)\ **Post date:** [July 6, 2017, 2:07pm UTC](https://forum.katalon.com/t/mobile-is-not-recognised-by-katalon-studio/8981/12 "2017-07-06T14:07:36Z")
Hi, The name itself is Redmi 3S. I think Emulator is not a physical device, its a virtual device included in Android SDK that helps you to create and run tests without using physical device. Correct me if i am wrong. ---
**Author:** ![Oliver\_Howard](https://avatars.discourse-cdn.com/v4/letter/o/22d042/32.png) [@Oliver\_Howard](https://forum.katalon.com/u/Oliver_Howard)\ **Post date:** [July 6, 2017, 2:53pm UTC](https://forum.katalon.com/t/mobile-is-not-recognised-by-katalon-studio/8981/13 "2017-07-06T14:53:19Z")
Hi there, Please download and setup Redmi 3S USB driver here ([http://xiaomiadvices.com/download-xiaomi-usb-drivers/](http://xiaomiadvices.com/download-xiaomi-usb-drivers/)) and try again with the command “adb devices”. Thanks. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Thank you for choosing Katalon Studio as your automation solution. Your feedback is needed to make Katalon Studio a better tool, take the survey at: [https://goo.gl/S25NVO](https://goo.gl/S25NVO) ---
**Author:** ![Steve\_Smith](https://avatars.discourse-cdn.com/v4/letter/s/e19adc/32.png) [@Steve\_Smith](https://forum.katalon.com/u/Steve_Smith)\ **Post date:** [July 6, 2017, 4:21pm UTC](https://forum.katalon.com/t/mobile-is-not-recognised-by-katalon-studio/8981/14 "2017-07-06T16:21:14Z")
Hi Oliver, I have installed the USB software for the device. Still no luck. ☹ ---
**Author:** ![Oliver\_Howard](https://avatars.discourse-cdn.com/v4/letter/o/22d042/32.png) [@Oliver\_Howard](https://forum.katalon.com/u/Oliver_Howard)\ **Post date:** [July 6, 2017, 4:29pm UTC](https://forum.katalon.com/t/mobile-is-not-recognised-by-katalon-studio/8981/15 "2017-07-06T16:29:02Z")
Hi there, Is the same ‘emulator’ device listed when you execute ‘adb devices’ command? If your Redmi 3S is still not displayed, it’s the problem related to adb itself, have you turn on Developer Mode already from your device (Settings -\> Developer options) ? Thanks \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Thank you for choosing Katalon Studio as your automation solution. Your feedback is needed to make Katalon Studio a better tool, take the survey at: [https://goo.gl/S25NVO](https://goo.gl/S25NVO) ---
**Author:** ![Chris\_Smith](https://avatars.discourse-cdn.com/v4/letter/c/dbc845/32.png) [@Chris\_Smith](https://forum.katalon.com/u/Chris_Smith)\ **Post date:** [July 6, 2017, 6:26pm UTC](https://forum.katalon.com/t/mobile-is-not-recognised-by-katalon-studio/8981/16 "2017-07-06T18:26:26Z")
Hi there, Please check below screen where I enable the USB debugging in my device. ---
**Author:** ![Oliver\_Howard](https://avatars.discourse-cdn.com/v4/letter/o/22d042/32.png) [@Oliver\_Howard](https://forum.katalon.com/u/Oliver_Howard)\ **Post date:** [July 7, 2017, 10:43am UTC](https://forum.katalon.com/t/mobile-is-not-recognised-by-katalon-studio/8981/17 "2017-07-07T10:43:25Z")
Hi there, This is an issue from adb itself not recognizing the device, so it’s not related to Katalon Studio, can you follow solutions from this page?: > Hope it won’t take much of your time and sorry for conveniences. Please make sure the output is your real physical device is listed when you execute ‘adb devices’ command 🙂 Thanks \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Thank you for choosing Katalon Studio as your automation solution. Your feedback is needed to make Katalon Studio a better tool, take the survey at: [https://goo.gl/S25NVO](https://goo.gl/S25NVO) ---
**Author:** ![Mario\_Rossi](https://avatars.discourse-cdn.com/v4/letter/m/dfb087/32.png) [@Mario\_Rossi](https://forum.katalon.com/u/Mario_Rossi)\ **Post date:** [July 7, 2017, 11:48am UTC](https://forum.katalon.com/t/mobile-is-not-recognised-by-katalon-studio/8981/18 "2017-07-07T11:48:15Z")
Hi Oliver, Greetings of the Day… Even in my mobile i have enabled the same. Can you please share the document which is having Step by Step procedure to install all the prerequisites. Detailed information will be helpful to me. Followed all the steps given in the configuration steps. - Installed Node.js - Installed Appium from Terminal. What else i need to do. If miss anything please let me know the same. ---
**Author:** ![Oliver\_Howard](https://avatars.discourse-cdn.com/v4/letter/o/22d042/32.png) [@Oliver\_Howard](https://forum.katalon.com/u/Oliver_Howard)\ **Post date:** [July 7, 2017, 11:36pm UTC](https://forum.katalon.com/t/mobile-is-not-recognised-by-katalon-studio/8981/19 "2017-07-07T23:36:48Z")
Hi there, The current issue that you are facing right now is adb command can’t detect your device, so it’s best to focus on things to resolve this issue. Try this one first: 1. Download abd installer from this link. [https://drive.google.com/file/d/0B1k7jnFdJrUzajhnMmJaMGZxUE0/edit](https://drive.google.com/file/d/0B1k7jnFdJrUzajhnMmJaMGZxUE0/edit) Install the software and open it. It will automatically detect the android device and installs the suitable ADB drivers in the computer. OR 2. Install PC Suite : [http://pcsuite.mi.com/](http://pcsuite.mi.com/) Reset your connection from your device to your PC and try again with adb devices command. Regards \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Thank you for choosing Katalon Studio as your automation solution. Your feedback is needed to make Katalon Studio a better tool, take the survey at: [https://goo.gl/S25NVO](https://goo.gl/S25NVO) ---
**Author:** ![Mark\_Smith](https://avatars.discourse-cdn.com/v4/letter/m/f05b48/32.png) [@Mark\_Smith](https://forum.katalon.com/u/Mark_Smith)\ **Post date:** [July 8, 2017, 10:47pm UTC](https://forum.katalon.com/t/mobile-is-not-recognised-by-katalon-studio/8981/20 "2017-07-08T22:47:11Z")
Hi there, I will do that in my personal laptop. I have tried with office PC.