[KS 9.5] Katalon Studio crashes when I try to log in using the "Log in from Browser" button

1719559537821.log (4.0 KB)
hs_err_pid1246516.log (307.8 KB)

The application crashes when I try to log in using the “Log in from Browser” option on the start screen.

2 Likes

Hi there,

Thank you very much for your topic. Please note that it may take a little while before a member of our community or from Katalon team responds to you.

Thanks!

Hi @vsviktorov,

Welcome to our community. Thank you for sharing your issue. Can you please help provide the screenshot and your steps? Like you click button then do what then this error happens.

I see your error like

com.kms.katalon.application.utils.Organization.getId()" because "org" is null

Can you share your license? that you are trial or enterprise

After clicking on the button to exit the application, there were no error messages. I tested this on the free version and trial version 9.6 without license.

i have the same problem
[KS 9.5] Katalon Studio Free
hs_err_pid22678.log (436.8 KB)

Thank you for your recording. We do not face this issue but will investigate on it. Please try another network (wifi, 4g, …) and see if it fixed/