# KRE version 9.3 linux setup - error in KRE **URL:** \ **Category:** Test management\ **Tags:** kre-version-93, kre\ **Created:** [February 26, 2024, 3:24pm UTC](https://forum.katalon.com/t/kre-version-9-3-linux-setup-error-in-kre/121431 "2024-02-26T15:24:54Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![sylvia.astrida](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/sylvia.astrida/32/23869_2.png) [@sylvia.astrida](https://forum.katalon.com/u/sylvia.astrida)\ **Post date:** [February 26, 2024, 3:24pm UTC](https://forum.katalon.com/t/kre-version-9-3-linux-setup-error-in-kre/121431/1 "2024-02-26T15:24:54Z")
Dear Katalon Community, My name is Sylvia Astrida from PT. Indocyber Global Technology in Jakarta Indonesia We are trying to setup the Katalon KRE linux A. Server linux with GUI, 1. KRE version 9.3 Linux ubuntu and redhat, running katalonc on Chrome and FireFox has an error ```auto **java.lang.NullPointerException: Cannot invoke** **"java.lang.Exception.getMessage()" because the return value of** **"com.kms.katalon.feature.TestOpsMessageError.getException()" is null** 2. KRE version 8.8 stable version we can running the script, only firefox has a successfull, for the chrome still an error (is it because the difference of chromedriver ? on KRE Chrome driver support 1.14 and Chrome driver 1.22) B. Server linux without GUI using the headless script 1. KRE version 8.8 stable, the browser firefox has succesfull but chrome still has an error ChromeDriver was started successfully. **2024-02-26 17:42:34.463 ERROR** **c.k.k.core.keyword.internal.KeywordMain - ❌ Unable to open browser** **with url: '' (Root cause:** **com.kms.katalon.core.exception.StepFailedException: Unable to open** **browser with url: ''** **at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.stepFailed(WebUIKeywordMain.groovy:64)** ** at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:26)** ** at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.openBrowser(OpenBrowserKeyword.groovy:81)** ** at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.execute(OpenBrowserKeyword.groovy:67)** ** at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:74)** ** at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.openBrowser(WebUiBuiltInKeywords.groovy:64)** ** at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords$openBrowser.call(Unknown Source)** ** at Login_IDX.run(Login_IDX:20)** ** at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)** ** at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)** ** at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:448)** ** at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:439)** ** at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:418)** ** at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:410)** ** at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:285)** ** at com.kms.katalon.core.common.CommonExecutor.accessTestCaseMainPhase(CommonExecutor.java:65)** ** at com.kms.katalon.core.main.TestSuiteExecutor.accessTestSuiteMainPhase(TestSuiteExecutor.java:148)** ** at com.kms.katalon.core.main.TestSuiteExecutor.execute(TestSuiteExecutor.java:106)** ** at com.kms.katalon.core.main.TestCaseMain.startTestSuite(TestCaseMain.java:187)** ** at com.kms.katalon.core.main.TestCaseMain$startTestSuite$0.call(Unknown Source)** ** at TempTestSuite1708944140502.run(TempTestSuite1708944140502.groovy:36)** **Caused by: org.openqa.selenium.WebDriverException: unknown error: Chrome failed to start: exited abnormally.** **(unknown error: DevToolsActivePort file doesn't exist)** **(The process started from chrome location /opt/google/chrome/google-chrome is no longer running, so ChromeDriver is assuming that Chrome has crashed.)** ``` Please your advice asap Many Thanks for your assistance Best regards Sylvia ---
**Author:** ![kazurayam](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/kazurayam/32/333_2.png) [@kazurayam](https://forum.katalon.com/u/kazurayam)\ **Post date:** [February 26, 2024, 10:03pm UTC](https://forum.katalon.com/t/kre-version-9-3-linux-setup-error-in-kre/121431/2 "2024-02-26T22:03:15Z")
> [@sylvia.astrida](#): > > ```auto > 2. KRE version 8.8 stable version we can running the script, only firefox > has a successfull, for the chrome still an error (is it because the > difference of chromedriver ? on KRE Chrome driver support 1.14 and > Chrome driver 1.22) > > ``` You are not alone. I would like to invite you to the club of the frustrateds. > [@Chrome failed to start: exited normally](http://forum.katalon.com/t/chrome-failed-to-start-exited-normally/119718/38): > > Up until now, 3 persons have raised their hands. Only 3? Such small number, I am impressed. I doubt if 3 is the actual size of active users who use Katalon with Chrome. Others are not yet aware of the incident, perhaps. Katalon mentioned that they will release a hot fix by the end of Feb. > [@Error while updating webdriver](http://forum.katalon.com/t/error-while-updating-webdriver/120569/9): > > Hi all, We are sorry to hear that you have been encountering issues with updating Chrome WebDriver to use with Katalon Studio. Our Product team has confirmed that a hotfix for this issue will be released soon by the end of this month (please see the comment below for more information). In the meantime, @Elly_Tran has also shared a temporary workaround until the issue is fixed in her comment below point_down Thanks, Albert ---
**Author:** ![fadoua.bendefa](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/fadoua.bendefa/32/23870_2.png) [@fadoua.bendefa](https://forum.katalon.com/u/fadoua.bendefa)\ **Post date:** [March 19, 2024, 10:58am UTC](https://forum.katalon.com/t/kre-version-9-3-linux-setup-error-in-kre/121431/3 "2024-03-19T10:58:45Z")
is there any update on this? ---
**Author:** ![fadoua.bendefa](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/fadoua.bendefa/32/23870_2.png) [@fadoua.bendefa](https://forum.katalon.com/u/fadoua.bendefa)\ **Post date:** [March 19, 2024, 2:46pm UTC](https://forum.katalon.com/t/kre-version-9-3-linux-setup-error-in-kre/121431/4 "2024-03-19T14:46:09Z")
I solved this by adding this line in my case [azure-devops-extension-samples/azure-pipelines-linux.yml at master · katalon-studio-samples/azure-devops-extension-samples · GitHub](https://github.com/katalon-studio-samples/azure-devops-extension-samples/blob/master/azure-pipelines-linux.yml#L12) ---
**Author:** ![sylvia.astrida](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/sylvia.astrida/32/23869_2.png) [@sylvia.astrida](https://forum.katalon.com/u/sylvia.astrida)\ **Post date:** [March 20, 2024, 3:05am UTC](https://forum.katalon.com/t/kre-version-9-3-linux-setup-error-in-kre/121431/5 "2024-03-20T03:05:23Z")
Hi katalon Sorry for the late reply Yes it’s solved thanks but we had been used 8.6.8 version, if we had been choose the 9.3.1 we had an error, run on server Best Regards Sylvia Astrida