# Katalon Test Ops Agent Issue

**URL:** <https://forum.katalon.com/t/katalon-test-ops-agent-issue/49412>\
**Category:** Test management\
**Tags:** katalon-testops\
**Created:** [November 20, 2020, 11:55am UTC](https://forum.katalon.com/t/katalon-test-ops-agent-issue/49412 "2020-11-20T11:55:24Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![alexander\_t](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/alexander_t/32/16103_2.png) [@alexander\_t](https://forum.katalon.com/u/alexander_t)\
**Post date:** [November 20, 2020, 11:55am UTC](https://forum.katalon.com/t/katalon-test-ops-agent-issue/49412/1 "2020-11-20T11:55:24Z")

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I have a problem regarding the Katalon Test Ops Agent. When I try to execute a plan I get this error:

 ![error1](https://europe1.discourse-cdn.com/katalon/original/2X/e/e5f02ca901d2bb24a4f287e983eede6c3b92e5d9.png)

And this:

 ![error2](https://europe1.discourse-cdn.com/katalon/original/2X/f/f6096711ed63e31d378f8502e560badf7c1586f0.png)

It worked fine some time ago. and I have not changed anything other than project files.

I have tried uninstalling and installing the agent.

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**Author:** ![alexander\_t](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/alexander_t/32/16103_2.png) [@alexander\_t](https://forum.katalon.com/u/alexander_t)\
**Post date:** [November 27, 2020, 10:37am UTC](https://forum.katalon.com/t/katalon-test-ops-agent-issue/49412/2 "2020-11-27T10:37:27Z")

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Any input on this is appreciated.  
I have tried to use a different computer as agent, and I tried to run an earlier project I know worked before. Still getting the same error.

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**Author:** ![Thong](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/thong/32/999_2.png) [@Thong](https://forum.katalon.com/u/Thong)\
**Post date:** [November 28, 2020, 1:46am UTC](https://forum.katalon.com/t/katalon-test-ops-agent-issue/49412/4 "2020-11-28T01:46:09Z")

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Hi @alexander_t,  
Please add or update the `logLevel` property in the `agentconfig` file to `logLevel=ALL` to enable all log levels in the `debug.log` . Then, rerun the plan.

Also, if possible, please send us the `app.log` and `errors.log` files in the `log` directory of the Agent’s setup location.

Thank you!

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**Author:** ![sonpham](https://avatars.discourse-cdn.com/v4/letter/s/3bc359/32.png) [@sonpham](https://forum.katalon.com/u/sonpham)\
**Post date:** [December 7, 2020, 3:54am UTC](https://forum.katalon.com/t/katalon-test-ops-agent-issue/49412/5 "2020-12-07T03:54:06Z")

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Hi @alexander_t,

Has your problem been resolved?

Would you mind providing more context on this issue? Which project files or test plan configuration worked for you? Which one failed to execute? Are there any changes between them?

Thank you!

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**Author:** ![alexander\_t](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/alexander_t/32/16103_2.png) [@alexander\_t](https://forum.katalon.com/u/alexander_t)\
**Post date:** [December 10, 2020, 4:18pm UTC](https://forum.katalon.com/t/katalon-test-ops-agent-issue/49412/6 "2020-12-10T16:18:14Z")

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Hello

No this issue has not been resolved. When i create a sample project and a test plan it works perfectly fine. When i use the project i need to run, and create a test plan i get the above errors. It stopped working suddenly. I have tried to use an earlier version of the same project (which i know worked before), and i still get the same result. I cant think of anything that would be different with the project now, in comparison to before it stopped working.

Alexander

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**Author:** ![sonpham](https://avatars.discourse-cdn.com/v4/letter/s/3bc359/32.png) [@sonpham](https://forum.katalon.com/u/sonpham)\
**Post date:** [December 11, 2020, 4:52am UTC](https://forum.katalon.com/t/katalon-test-ops-agent-issue/49412/7 "2020-12-11T04:52:41Z")

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Hi @alexander_t,

Thank you for your feedback! For further investigation, I would like to ask for the URL to the job that failed to execute and your email (if possible).

Also, please make sure that your current test plan configuration is the same as when its job was failed.

sonpham

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**Author:** ![venkateswarb](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/venkateswarb/32/20464_2.png) [@venkateswarb](https://forum.katalon.com/u/venkateswarb)\
**Post date:** [August 4, 2022, 4:43am UTC](https://forum.katalon.com/t/katalon-test-ops-agent-issue/49412/8 "2022-08-04T04:43:52Z")

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Hello Sonpham,  
I am also getting below error when I run execution using Testagen in TestOps, could you please suggest the solution as i have ran multiple times but no luck.

[2022-08-04T04:24:48.204Z] [INFO]: Triggered by Katalon Agent v1.7.4.  
[2022-08-04T04:24:48.204Z] [INFO]: Agent server: [https://testops.katalon.io](https://testops.katalon.io)  
[2022-08-04T04:24:48.204Z] [INFO]: Agent user: [test@test.com](mailto:test@test.com)  
[2022-08-04T04:24:48.204Z] [INFO]: Cloning from -----------------CalculatorTest.git (refs/heads/coty\_demo) into C:\katalon-agent-win-x64-v1.7.4\tmp\2022.08.04-0.24–9484-OvsjCUUAhDCR-854204\CalculatorTest.git. It may take a few minutes.  
[2022-08-04T04:24:48.225Z] [ERROR]: Error: spawn git ENOENT  
at Process.ChildProcess.\_handle.onexit (internal/child\_process.js:240:19)  
at onErrorNT (internal/child\_process.js:415:16)  
at process.\_tickCallback (internal/process/next\_tick.js:63:19)  
{  
“task”: {  
“commands”: [  
“clone”,  
“–depth”,  
“1”,  
“–branch”,  
“coty\_demo”,  
“[https://venkatb123:tokenid@github.com//CalculatorTest.git](https://venkatb123:tokenid@github.com//CalculatorTest.git)”,  
“C:\katalon-agent-win-x64-v1.7.4\tmp\2022.08.04-0.24–9484-OvsjCUUAhDCR-854204\CalculatorTest.git”  
],  
“format”: “utf-8”  
}

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<div class="post-metadata">

**Author:** ![fadli.romidon](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/fadli.romidon/32/23869_2.png) [@fadli.romidon](https://forum.katalon.com/u/fadli.romidon)\
**Post date:** [January 12, 2024, 7:49am UTC](https://forum.katalon.com/t/katalon-test-ops-agent-issue/49412/9 "2024-01-12T07:49:31Z")

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This is because git not installed yet.  
download git here: [Git - Downloads](https://git-scm.com/download)
