Katalon Studio's "Error when release license"

Somebody help me, I often get this error " Error when release license"
I have reference this link (Jenkins : Error when release license) but i cant resolve my error.
I have to wait 10’ or 15’ to release license and i can continue with my job.

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Start release license task
Wed Nov 08 14:14:34 ICT 2023
Error when release license

Are u using licenced version?