Katalon Studio not able to record web on virtual machines

I have tested katalon studio on my laptop followed installation instruction(except the fact that I installed the katalon automation recorder via crx file which is an offline method)
Then I tried install them on my virtual machine on server. The web record function is not working. It does not record anything! How do I debug and fix this?

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Same exact issue. Did you find the solution yet?

Does it work on your non-virtual machine?