# Katalon studio is not working

**URL:** <https://forum.katalon.com/t/katalon-studio-is-not-working/38013>\
**Category:** Web Testing\
**Tags:** katalon-studio\
**Created:** [December 30, 2019, 7:05am UTC](https://forum.katalon.com/t/katalon-studio-is-not-working/38013 "2019-12-30T07:05:58Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![arefmws](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/arefmws/32/7220_2.png) [@arefmws](https://forum.katalon.com/u/arefmws)\
**Post date:** [December 30, 2019, 7:05am UTC](https://forum.katalon.com/t/katalon-studio-is-not-working/38013/1 "2019-12-30T07:05:58Z")

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Hi  
Today my katalon studio is not working and just show a logo  
my os version : ubunto 18.0.4

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**Author:** ![danzaaa981](https://avatars.discourse-cdn.com/v4/letter/d/5e9695/32.png) [@danzaaa981](https://forum.katalon.com/u/danzaaa981)\
**Post date:** [December 30, 2019, 10:11am UTC](https://forum.katalon.com/t/katalon-studio-is-not-working/38013/2 "2019-12-30T10:11:09Z")

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You could provide some more info about your Problem, like wich version you’re using for example…

Maybe read this post beforehand:

> [@\[TIP\] How To Help Us Help You!](http://forum.katalon.com/t/tip-how-to-help-us-help-you/12919):
>
> My test is BROKEN! NOTHING WORKS! HELP ME! Relax. We get it. We really do. There are some pretty smart and clever people on this forum, but you must realize, they are not magicians or wizards or gods. They cannot see your code, they can’t see your errors and they don’t even know what your AUT is meant to do even though it might seem perfectly obvious to you. So please relax and follow the advice below, before you start writing your post. The advice below will tell you the exact information …

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**Author:** ![anon46315158](https://avatars.discourse-cdn.com/v4/letter/a/73ab20/32.png) [@anon46315158](https://forum.katalon.com/u/anon46315158)\
**Post date:** [December 30, 2019, 1:00pm UTC](https://forum.katalon.com/t/katalon-studio-is-not-working/38013/3 "2019-12-30T13:00:11Z")

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@arefmws have you recently did any changes to your system?  
e.g upgraded OS? or re-installed/upgraded Katalon?  
I doubt an application stopped working just because New Year is coming … usually there is a reason

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**Author:** ![arefmws](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/arefmws/32/7220_2.png) [@arefmws](https://forum.katalon.com/u/arefmws)\
**Post date:** [January 1, 2020, 1:43pm UTC](https://forum.katalon.com/t/katalon-studio-is-not-working/38013/4 "2020-01-01T13:43:29Z")

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i delete katalon studio and install another version , Thanks all