# Katalon studio free version and Perfecto Integration **URL:** \ **Category:** Bug Report\ **Tags:** katalon-testops\ **Created:** [December 22, 2020, 7:15am UTC](https://forum.katalon.com/t/katalon-studio-free-version-and-perfecto-integration/50472 "2020-12-22T07:15:55Z")\ **Posts on this page:** 1\ **Page:** 1
**Author:** ![chopdamunira97122](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/chopdamunira97122/32/16103_2.png) [@chopdamunira97122](https://forum.katalon.com/u/chopdamunira97122)\ **Post date:** [December 22, 2020, 7:15am UTC](https://forum.katalon.com/t/katalon-studio-free-version-and-perfecto-integration/50472/1 "2020-12-22T07:15:55Z")
- Katalon Studio Version:7.6.6 - OS Version:Windows 10 - Browser Version:Chrome beta Steps to Reproduce: 1.Setup perfecto plugin in katalon 2.Generate perfecto custom profile (screen shot attached) 3.Write sample test case script for opening browser 4.Run script through custom capabilities\>\>perfecto custom profile Expected behavior: It should connect to perfecto profile and run script Screenshots: ![Screenshot (4839)](https://europe1.discourse-cdn.com/katalon/original/2X/f/ffe24c640991a16247a21e41c8de6df841908a39.png) ![Screenshot (4840)](https://europe1.discourse-cdn.com/katalon/original/2X/0/02a3f43be66f471bc090dd61aaf837af8c3260f2.png) ![Screenshot (4841)](https://europe1.discourse-cdn.com/katalon/original/2X/b/bd2e8fe31a1397d4a10968bcf5456e43e77c40f8.png) Log viewer: =============== ROOT CAUSE ===================== Caused by: org.openqa.selenium.WebDriverException: Unable to parse remote response: [{“userMessage”:“Unable to authenticate request”,“developerMessage”:“Unable to authenticate request”}] # For trouble shooting, please visit: [https://docs.katalon.com/katalon-studio/docs/troubleshoot-common-execution-exceptions-web-test.html](https://docs.katalon.com/katalon-studio/docs/troubleshoot-common-execution-exceptions-web-test.html) 12-22-2020 12:14:02 PM Test Cases/perfecto\_sample\_one Elapsed time: 18.468s Test Cases/perfecto\_sample\_one FAILED. Reason: com.kms.katalon.core.exception.StepFailedException: Unable to open browser with url: ‘[Automated Web & Mobile Testing | Perfecto by Perforce](https://testingcloud.perfectomobile.com/lab/devices)’ at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.stepFailed(WebUIKeywordMain.groovy:64) at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:26) at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.openBrowser(OpenBrowserKeyword.groovy:81) at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.execute(OpenBrowserKeyword.groovy:67) at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:73) at com.kms.katalon.keyword.perfecto.PerfectoKeywords.openBrowser(PerfectoKeywords.groovy:81) at com.kms.katalon.keyword.perfecto.PerfectoKeywords$openBrowser.call(Unknown Source) at perfecto\_sample\_one.run(perfecto\_sample\_one:26) at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194) at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119) at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:339) at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:330) at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:309) at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:301) at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:235) at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:114) at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:105) at com.kms.katalon.core.main.TestCaseMain$runTestCase$0.call(Unknown Source) at TempTestCase1608619421503.run(TempTestCase1608619421503.groovy:25) Caused by: org.openqa.selenium.WebDriverException: Unable to parse remote response: [{“userMessage”:“Unable to authenticate request”,“developerMessage”:“Unable to authenticate request”}] at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:115) at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:74) at org.openqa.selenium.remote.HttpCommandExecutor.execute(HttpCommandExecutor.java:136) at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552) at com.kms.katalon.selenium.driver.CRemoteWebDriver.execute(CRemoteWebDriver.java:30) at org.openqa.selenium.remote.RemoteWebDriver.startSession(RemoteWebDriver.java:213) at org.openqa.selenium.remote.RemoteWebDriver.(RemoteWebDriver.java:131) at com.kms.katalon.selenium.driver.CRemoteWebDriver.(CRemoteWebDriver.java:20) at com.kms.katalon.core.webui.driver.DriverFactory.createNewRemoteWebDriver(DriverFactory.java:483) at com.kms.katalon.core.webui.driver.DriverFactory.startRemoteBrowser(DriverFactory.java:310) at com.kms.katalon.core.webui.driver.DriverFactory.openWebDriver(DriverFactory.java:239) at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword$\_openBrowser\_closure1.doCall(OpenBrowserKeyword.groovy:74) at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword$\_openBrowser\_closure1.call(OpenBrowserKeyword.groovy) at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:20) at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.openBrowser(OpenBrowserKeyword.groovy:81) at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.execute(OpenBrowserKeyword.groovy:67) at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:73) at com.kms.katalon.keyword.perfecto.PerfectoKeywords.openBrowser(PerfectoKeywords.groovy:81) at com.kms.katalon.keyword.perfecto.PerfectoKeywords$openBrowser.call(Unknown Source) at Script1608096592948.run(Script1608096592948.groovy:26) … 11 more Caused by: org.openqa.selenium.json.JsonException: Expected to read a START\_MAP but instead have: START\_COLLECTION. Last 0 characters read: Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’ System info: host: ‘DESKTOP-8HF3SS4’, ip: ‘192.168.43.100’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0\_181’ Driver info: driver.version: CRemoteWebDriver at org.openqa.selenium.json.JsonInput.expect(JsonInput.java:290) at org.openqa.selenium.json.JsonInput.beginObject(JsonInput.java:220) at org.openqa.selenium.json.MapCoercer.lambda$apply$1(MapCoercer.java:64) at org.openqa.selenium.json.JsonTypeCoercer.lambda$null$6(JsonTypeCoercer.java:145) at org.openqa.selenium.json.JsonTypeCoercer.coerce(JsonTypeCoercer.java:126) at org.openqa.selenium.json.Json.toType(Json.java:69) at org.openqa.selenium.json.Json.toType(Json.java:55) at org.openqa.selenium.json.Json.toType(Json.java:50) at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:112) at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:74) at org.openqa.selenium.remote.HttpCommandExecutor.execute(HttpCommandExecutor.java:136) at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552) at com.kms.katalon.selenium.driver.CRemoteWebDriver.execute(CRemoteWebDriver.java:30) at org.openqa.selenium.remote.RemoteWebDriver.startSession(RemoteWebDriver.java:213) at org.openqa.selenium.remote.RemoteWebDriver.(RemoteWebDriver.java:131) at com.kms.katalon.selenium.driver.CRemoteWebDriver.(CRemoteWebDriver.java:20) at com.kms.katalon.core.webui.driver.DriverFactory.createNewRemoteWebDriver(DriverFactory.java:483) at com.kms.katalon.core.webui.driver.DriverFactory.startRemoteBrowser(DriverFactory.java:310) at com.kms.katalon.core.webui.driver.DriverFactory.openWebDriver(DriverFactory.java:239) at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword$\_openBrowser\_closure1.doCall(OpenBrowserKeyword.groovy:74) at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword$\_openBrowser\_closure1.call(OpenBrowserKeyword.groovy) at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:20) at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.openBrowser(OpenBrowserKeyword.groovy:81) at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.execute(OpenBrowserKeyword.groovy:67) at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:73) at com.kms.katalon.keyword.perfecto.PerfectoKeywords.openBrowser(PerfectoKeywords.groovy:81) at com.kms.katalon.keyword.perfecto.PerfectoKeywords$openBrowser.call(Unknown Source) at perfecto\_sample\_one.run(perfecto\_sample\_one:26) … 11 more