Katalon Store (Beta) is now available! Install plugins for FREE!

releases

#42

Some information can help:

  • Let run Katalon Studio again with Administrator mode
  • Put Katalon Studio at User folder instead of Local Disk ©

#43

#44

@Alice

Is there another way to download and install the plugins? It is taking way to long to resolve the install issues from the Store


#45

Thank you very much, I was going crazy trying to change the user and did not know where to do it.


#46

Hi I have the same issue did yu ever get this resolved


#47

Hello I’m having the same issue. I send the log, thank’s for help:

!ENTRY org.eclipse.jface 2 0 2019-04-18 17:07:38.797
!MESSAGE Keybinding conflicts occurred. They may interfere with normal accelerator operation.
!SUBENTRY 1 org.eclipse.jface 2 0 2019-04-18 17:07:38.798
!MESSAGE A conflict occurred for CTRL+SHIFT+D:
Binding(CTRL+SHIFT+D,
ParameterizedCommand(Command(org.eclipse.jdt.debug.ui.commands.Display,Display,
Display result of evaluating selected text,
Category(org.eclipse.debug.ui.category.run,Run/Debug,Run/Debug command category,true),
org.eclipse.ui.internal.WorkbenchHandlerServiceHandler@3325f17,
,true),null),
org.eclipse.ui.defaultAcceleratorConfiguration,
org.eclipse.ui.contexts.dialogAndWindow,system)
Binding(CTRL+SHIFT+D,
ParameterizedCommand(Command(com.kms.katalon.composer.execution.command.debug,
Debug,
Category(org.eclipse.e4.ui.model.application.MApplication,Application Category,null,true),
org.eclipse.ui.internal.WorkbenchHandlerServiceHandler@311453ab,
[Parameter(com.kms.katalon.composer.execution.runMode,Run Mode,null,true)],true),[org.eclipse.core.commands.Parameterization@de6e4672]),
org.eclipse.ui.defaultAcceleratorConfiguration,
org.eclipse.ui.contexts.dialogAndWindow ,system)

!ENTRY org.eclipse.e4.ui.workbench 4 0 2019-04-18 17:07:59.147
!MESSAGE
!STACK 0
com.kms.katalon.plugin.models.KStoreClientException: Unexpected error occurs during executing authenticate
at com.kms.katalon.plugin.service.KStoreRestClient.authenticate(KStoreRestClient.java:155)
at com.kms.katalon.plugin.dialog.KStoreLoginDialog.authenticate(KStoreLoginDialog.java:210)
at com.kms.katalon.plugin.dialog.KStoreLoginDialog$3.widgetSelected(KStoreLoginDialog.java:152)
at org.eclipse.swt.widgets.TypedListener.handleEvent(TypedListener.java:249)
at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:84)
at org.eclipse.swt.widgets.Display.sendEvent(Display.java:4418)
at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1079)
at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:4236)
at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3824)
at org.eclipse.jface.window.Window.runEventLoop(Window.java:818)
at org.eclipse.jface.window.Window.open(Window.java:794)
at com.kms.katalon.composer.handlers.RequireAuthorizationHandler.getUsernamePasswordCredentials(RequireAuthorizationHandler.java:26)
at com.kms.katalon.composer.handlers.ReloadPluginsHandler$2.lambda$0(ReloadPluginsHandler.java:79)
at org.eclipse.ui.internal.UILockListener.doPendingWork(UILockListener.java:162)
at org.eclipse.ui.internal.UISynchronizer$3.run(UISynchronizer.java:154)
at org.eclipse.swt.widgets.RunnableLock.run(RunnableLock.java:35)
at org.eclipse.swt.widgets.Synchronizer.runAsyncMessages(Synchronizer.java:182)
at org.eclipse.swt.widgets.Display.runAsyncMessages(Display.java:4211)
at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3827)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine$4.run(PartRenderingEngine.java:1121)
at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:336)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine.run(PartRenderingEngine.java:1022)
at org.eclipse.e4.ui.internal.workbench.E4Workbench.createAndRunUI(E4Workbench.java:150)
at org.eclipse.ui.internal.Workbench$5.run(Workbench.java:693)
at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:336)
at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:610)
at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:148)
at com.kms.katalon.core.application.Application.internalRunGUI(Application.java:119)
at com.kms.katalon.core.application.Application.runGUI(Application.java:109)
at com.kms.katalon.core.application.Application.start(Application.java:67)
at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:134)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:104)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:388)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:243)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:673)
at org.eclipse.equinox.launcher.Main.basicRun(Main.java:610)
at org.eclipse.equinox.launcher.Main.run(Main.java:1519)
Caused by: java.net.UnknownHostException: store.katalon.com
at java.net.Inet6AddressImpl.lookupAllHostAddr(Native Method)
at java.net.InetAddress$2.lookupAllHostAddr(InetAddress.java:928)
at java.net.InetAddress.getAddressesFromNameService(InetAddress.java:1323)
at java.net.InetAddress.getAllByName0(InetAddress.java:1276)
at java.net.InetAddress.getAllByName(InetAddress.java:1192)
at java.net.InetAddress.getAllByName(InetAddress.java:1126)
at org.apache.http.impl.conn.SystemDefaultDnsResolver.resolve(SystemDefaultDnsResolver.java:45)
at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:111)
at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:353)
at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:380)
at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:236)
at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:184)
at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:88)
at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:110)
at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:184)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:82)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:107)
at com.kms.katalon.plugin.service.KStoreRestClient.authenticate(KStoreRestClient.java:131)
… 41 more

!ENTRY org.eclipse.e4.ui.workbench 4 0 2019-04-18 17:08:02.618
!MESSAGE Credentials not found.

!ENTRY org.eclipse.e4.ui.workbench 4 0 2019-04-18 17:08:02.625
!MESSAGE Failed to reload plugins.


#48

Everyone - my apology for the issue. We will release 6.1.2 tomorrow with more defensive measures to keep the function work in different cases. We hope it will solve the problem. In case it won’t, we are happy to schedule video calls to find out the root cause.


#49

@devalex88 I also want to higlight another issue I saw with plugins. I posted in forum too.


#50

Everyone, please download Katalon Studio 6.1.2 from the homepage and let me know the result.


#51

@Ian_Fraser, please try this new version. We’ve updated the plugins installation mechanism.

https://s3.amazonaws.com/katalon/release-beta/6.1.3.rc1/Katalon+Studio.app.zip
https://s3.amazonaws.com/katalon/release-beta/6.1.3.rc1/Katalon+Studio.dmg
https://s3.amazonaws.com/katalon/release-beta/6.1.3.rc1/Katalon_Studio_Linux_64-6.1.3.tar.gz
https://s3.amazonaws.com/katalon/release-beta/6.1.3.rc1/Katalon_Studio_Windows_32-6.1.3.zip
https://s3.amazonaws.com/katalon/release-beta/6.1.3.rc1/Katalon_Studio_Windows_64-6.1.3.zip


#52

The same issue it still won’t load plugins… I am trying to convince my leaders to introduce Katalon to our organisation. This issue is making it difficult to go forward.


#53

Please find the installation path in this dialog (Katalon Studio 6.1.3):

Change it to a location that you know Katalon Studio can write to, then close and re-open Katalon Studio. Wait for the reloading completes and check if there is directory plugin created under that location.

Also please confirm the email in the file C:\Users\<your_windows_user>\.katalon\application.properties is exactly the same email that was used to install plugins on the Store.


#54

Hello everyone,
someone has found it.
how to fix it

Thanks,
Regards


#55

I downloaded the Katalon 6.1.5 and tried to reload Plugins, but i got the issue “Unexpected error occurs during executing authenticate”


#56

@devalex88 please have a look. Thanks!


#57

@greencloud_ht Sorry for the issue. Could you please try deleting the file C:\Users\<your_user_name>\.katalon\application.properties and activate Katalon Studio again?


#58

Hello @devalex88,

I tried what you said but I still have the issue.
Here is a screenshot of it + the log.

image


#59

Same issue with me… trying to setup correct proxy but still got same error.

But last day, viola it’s working when connected to open network without proxy :thinking: