Katalon issue with integrations BrowserStack, SaurceLabs,Kobiton getSession error

Hey Guys,
I tried to run on real mobile devices with BrowserStack,SauceLabs and Kobiton integration and each time when is running I got this error Caused by: org.openqa.selenium.UnsupportedCommandException: getSession
When I run the same tests with local mobile is working perfectly.
I am not behind any proxy could you suggest me where to look because I tried several things and nothing is working.
Thank you,