# Katalon is not able to record any element inside the iframe....it looks disabled

**URL:** <https://forum.katalon.com/t/katalon-is-not-able-to-record-any-element-inside-the-iframe-it-looks-disabled/23776>\
**Category:** Web Testing\
**Tags:** web-testing, katalon-studio\
**Created:** [April 24, 2019, 9:21am UTC](https://forum.katalon.com/t/katalon-is-not-able-to-record-any-element-inside-the-iframe-it-looks-disabled/23776 "2019-04-24T09:21:20Z")\
**Posts on this page:** 9\
**Page:** 1

<div class="post-metadata">

**Author:** ![vijeta.vijeta05](https://avatars.discourse-cdn.com/v4/letter/v/85f322/32.png) [@vijeta.vijeta05](https://forum.katalon.com/u/vijeta.vijeta05)\
**Post date:** [April 24, 2019, 9:21am UTC](https://forum.katalon.com/t/katalon-is-not-able-to-record-any-element-inside-the-iframe-it-looks-disabled/23776/1 "2019-04-24T09:21:21Z")

</div>

Katalon is not able to record any emement inside iframe…it looks disabled.  
I am using katalon 5.10 version.

---

<div class="post-metadata">

**Author:** ![hpulsford](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/hpulsford/32/2985_2.png) [@hpulsford](https://forum.katalon.com/u/hpulsford)\
**Post date:** [April 24, 2019, 9:26am UTC](https://forum.katalon.com/t/katalon-is-not-able-to-record-any-element-inside-the-iframe-it-looks-disabled/23776/2 "2019-04-24T09:26:09Z")

</div>

First off, ill ask that you update to the latest version and see if that resolves your issue - if not we will need more information on the issue - have a read of this

> [@\[TIP\] How To Help Us Help You!](http://forum.katalon.com/t/tip-my-test-is-broken-nothing-works-please-help-me/12919):
>
> My test is BROKEN! NOTHING WORKS! HELP ME! Relax. We get it. We really do. There are some pretty smart and clever people on this forum, but you must realize, they are not magicians or wizards or gods. They cannot see your code, they can’t see your errors and they don’t even know what your AUT is meant to do even though it might seem perfectly obvious to you. So please relax and follow the advice below, before you start writing your post. The advice below will tell you the exact information …

---

<div class="post-metadata">

**Author:** ![vijeta.vijeta05](https://avatars.discourse-cdn.com/v4/letter/v/85f322/32.png) [@vijeta.vijeta05](https://forum.katalon.com/u/vijeta.vijeta05)\
**Post date:** [April 24, 2019, 10:42am UTC](https://forum.katalon.com/t/katalon-is-not-able-to-record-any-element-inside-the-iframe-it-looks-disabled/23776/3 "2019-04-24T10:42:36Z")

</div>

I installed latest version ,issue still persisits,Attaching the

 ![Katalon_Iframe](https://europe1.discourse-cdn.com/katalon/original/2X/b/b3f01b91e7295fa5edf5263e892a4fba6593ec0c.png) screenshot

---

<div class="post-metadata">

**Author:** ![libra.soumya17](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/libra.soumya17/32/11959_2.png) [@libra.soumya17](https://forum.katalon.com/u/libra.soumya17)\
**Post date:** [April 24, 2019, 10:49am UTC](https://forum.katalon.com/t/katalon-is-not-able-to-record-any-element-inside-the-iframe-it-looks-disabled/23776/4 "2019-04-24T10:49:30Z")

</div>

To create object for an iframe, you need to first create an object of its parent, and inside iframe’s obejct select Parent iframe radio button and provide the object of the parent there. And then write the xpath for that iframe inside parent iframe.  
This will work.

---

<div class="post-metadata">

**Author:** ![vijeta.vijeta05](https://avatars.discourse-cdn.com/v4/letter/v/85f322/32.png) [@vijeta.vijeta05](https://forum.katalon.com/u/vijeta.vijeta05)\
**Post date:** [April 24, 2019, 3:20pm UTC](https://forum.katalon.com/t/katalon-is-not-able-to-record-any-element-inside-the-iframe-it-looks-disabled/23776/5 "2019-04-24T15:20:43Z")

</div>

I am recording it but it is not able to record anything inside frame…You mean recording will not work here? can you please help me with sample code.

---

<div class="post-metadata">

**Author:** ![libra.soumya17](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/libra.soumya17/32/11959_2.png) [@libra.soumya17](https://forum.katalon.com/u/libra.soumya17)\
**Post date:** [April 24, 2019, 3:38pm UTC](https://forum.katalon.com/t/katalon-is-not-able-to-record-any-element-inside-the-iframe-it-looks-disabled/23776/6 "2019-04-24T15:38:19Z")

</div>

Yes, thats what I meant, recording will not work here.

1. Create an test object for the iframe’ parent. And you will be able to capture this easily.
2. Now while creating an object for iframe, select this ‘Parent iframe’ radio button and select the parent you created in step 1.  
 ![image](https://europe1.discourse-cdn.com/katalon/original/2X/5/54cb30a8aad39f012223de7dfcf6abf31f61d9b6.png)
3. Now after this you can add xpath/ id or anything to for the iframe. This you wil have to write on your own by looking at the DOM.

---

<div class="post-metadata">

**Author:** ![vijeta.vijeta05](https://avatars.discourse-cdn.com/v4/letter/v/85f322/32.png) [@vijeta.vijeta05](https://forum.katalon.com/u/vijeta.vijeta05)\
**Post date:** [April 24, 2019, 3:58pm UTC](https://forum.katalon.com/t/katalon-is-not-able-to-record-any-element-inside-the-iframe-it-looks-disabled/23776/7 "2019-04-24T15:58:23Z")

</div>

Thanks ,I will try this,One more issue “id(“katalon-rec\_elementInfoDiv”)” is appearing when I select the iframe and because of this its gets disabled and i am not able to capture any element even with webspy.

---

<div class="post-metadata">

**Author:** ![vijeta.vijeta05](https://avatars.discourse-cdn.com/v4/letter/v/85f322/32.png) [@vijeta.vijeta05](https://forum.katalon.com/u/vijeta.vijeta05)\
**Post date:** [April 24, 2019, 5:46pm UTC](https://forum.katalon.com/t/katalon-is-not-able-to-record-any-element-inside-the-iframe-it-looks-disabled/23776/8 "2019-04-24T17:46:54Z")

</div>

I tried suggested approach still not working…

 ![iframe](https://europe1.discourse-cdn.com/katalon/original/2X/1/18b03e72e7d5905d065893a30296b27960e5299f.png)

---

<div class="post-metadata">

**Author:** ![albert.vu](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/albert.vu/32/20595_2.png) [@albert.vu](https://forum.katalon.com/u/albert.vu)\
**Post date:** [August 8, 2022, 7:49am UTC](https://forum.katalon.com/t/katalon-is-not-able-to-record-any-element-inside-the-iframe-it-looks-disabled/23776/9 "2022-08-08T07:49:23Z")

</div>

Archived on August 8, 2022, 7:49am UTC


