# Katalon Integration not working **URL:** \ **Category:** Test management\ **Tags:** katalon-testops\ **Created:** [August 20, 2018, 12:25pm UTC](https://forum.katalon.com/t/katalon-integration-not-working/12727 "2018-08-20T12:25:40Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![uma\_aggarwal](https://avatars.discourse-cdn.com/v4/letter/u/977dab/32.png) [@uma\_aggarwal](https://forum.katalon.com/u/uma_aggarwal)\ **Post date:** [August 20, 2018, 12:25pm UTC](https://forum.katalon.com/t/katalon-integration-not-working/12727/1 "2018-08-20T12:25:40Z")
\_Hi Experts, \_ When i try to connect with katalon analytics, i get an error " **Cannot Request a Token from Katalon analytics server"** Can someone please suggest on how to resolve it ? Thanks! [integration.jpg](https://s3.amazonaws.com/katalon-forum/editor/yj/1sqzlltnkzho.jpg) ---
**Author:** ![Vy\_Ta](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/vy_ta/32/2213_2.png) [@Vy\_Ta](https://forum.katalon.com/u/Vy_Ta)\ **Post date:** [August 21, 2018, 7:18am UTC](https://forum.katalon.com/t/katalon-integration-not-working/12727/2 "2018-08-21T07:18:22Z")
Hi [uma aggarwal](http://forum.katalon.com/profile/6386/uma%20aggarwal "Link: http://forum.katalon.com/profile/6386/uma%20aggarwal") Please double check again your company’s security policy to see maybe if it blocks our connection. ---
**Author:** ![Rahul\_Mangulkar](https://avatars.discourse-cdn.com/v4/letter/r/bbe5ce/32.png) [@Rahul\_Mangulkar](https://forum.katalon.com/u/Rahul_Mangulkar)\ **Post date:** [August 21, 2018, 9:18am UTC](https://forum.katalon.com/t/katalon-integration-not-working/12727/3 "2018-08-21T09:18:17Z")
I have installed Katalon Studio on two machines. One is 32 bit and second is 64 bit. On 64 bit machine above integration is working fine. But on 32 bit I am getting above same error. @Vy Ta Can you please let us know how check company’s security policy and steps to know connection is blocked? ---
**Author:** ![Vy\_Ta](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/vy_ta/32/2213_2.png) [@Vy\_Ta](https://forum.katalon.com/u/Vy_Ta)\ **Post date:** [August 21, 2018, 9:23am UTC](https://forum.katalon.com/t/katalon-integration-not-working/12727/4 "2018-08-21T09:23:56Z")
If you have two machines 32 bit and 64 bit, make sure that your Katalon version suit with these options like the below picture (from [Katalon Studio Free Download | Katalon](https://www.katalon.com/download/)). I don’t know exactly how to check.company’s security policy because it depends on each company. Just guess if you have some company’s security policy like: [https://www.annese.com/blog/how-to-create-your-it-security-policy](https://www.annese.com/blog/how-to-create-your-it-security-policy) ![](https://s3.amazonaws.com/katalon-forum/editor/tt/aeo3h8ph09gk.png "Image: https://s3.amazonaws.com/katalon-forum/editor/tt/aeo3h8ph09gk.png") [image.png](https://s3.amazonaws.com/katalon-forum/editor/tt/aeo3h8ph09gk.png) ---
**Author:** ![Rahul\_Mangulkar](https://avatars.discourse-cdn.com/v4/letter/r/bbe5ce/32.png) [@Rahul\_Mangulkar](https://forum.katalon.com/u/Rahul_Mangulkar)\ **Post date:** [August 21, 2018, 9:58am UTC](https://forum.katalon.com/t/katalon-integration-not-working/12727/5 "2018-08-21T09:58:53Z")
@Vy Ta Yes, I have downloaded correct specific 32 bit and 64 bit instance on each machine. Basically, I would like to know is it blocked on browser level or firewall or network level? Then only I can ask my company to unblock specific level… So looking for help to find out level? Thanks ---
**Author:** ![Vy\_Ta](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/vy_ta/32/2213_2.png) [@Vy\_Ta](https://forum.katalon.com/u/Vy_Ta)\ **Post date:** [August 21, 2018, 10:04am UTC](https://forum.katalon.com/t/katalon-integration-not-working/12727/6 "2018-08-21T10:04:28Z")
Hmmm I think you should check as all as you can. 😃 By the way, looking for useful solution from another experts. Sorry I can’t help you in this case. ☹ ---
**Author:** ![Swaminathan\_Nandakum](https://avatars.discourse-cdn.com/v4/letter/s/9f8e36/32.png) [@Swaminathan\_Nandakum](https://forum.katalon.com/u/Swaminathan_Nandakum)\ **Post date:** [September 18, 2018, 7:36pm UTC](https://forum.katalon.com/t/katalon-integration-not-working/12727/7 "2018-09-18T19:36:56Z")
Hi All, I am facing the same problem as the user. I looked in /Contents/Eclipse/configuration/resources/update/5.7.0/extract/contents/MacOS/config/.metadata/.plugins/org.eclipse.ui.workbench/log in Katalon Application (MacOS) and it had nothing useful. However, About Katalon Studio -\> Katalon Studio Installation Details -\> Configuration -\> View Error Log shows the following error. This seems to be a problem with the Katalon Studio Application itself and not a problem with the Proxy (I don’t have any proxies on my MacOS, nor have I any configured). ```auto !ENTRY org.eclipse.e4.ui.workbench 4 0 2018-09-18 12:24:03.913!MESSAGE !STACK 0java.lang.reflect.InvocationTargetException at com.kms.katalon.integration.analytics.providers.AnalyticsApiProvider.getToken(AnalyticsApiProvider.java:235) at com.kms.katalon.composer.integration.analytics.preferences.AnalyticsPreferencesPage$2.widgetSelected(AnalyticsPreferencesPage.java:459) at org.eclipse.swt.widgets.TypedListener.handleEvent(TypedListener.java:249) at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:84) at org.eclipse.swt.widgets.Display.sendEvent(Display.java:4256) at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1501) at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1524) at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1509) at org.eclipse.swt.widgets.Widget.notifyListeners(Widget.java:1313) at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:4080) at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3706) at org.eclipse.jface.window.Window.runEventLoop(Window.java:818) at org.eclipse.jface.window.Window.open(Window.java:794) at com.kms.katalon.composer.project.handlers.SettingHandler.execute(SettingHandler.java:167) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.eclipse.e4.core.internal.di.MethodRequestor.execute(MethodRequestor.java:55) at org.eclipse.e4.core.internal.di.InjectorImpl.invokeUsingClass(InjectorImpl.java:282) at org.eclipse.e4.core.internal.di.InjectorImpl.invoke(InjectorImpl.java:264) at org.eclipse.e4.core.contexts.ContextInjectionFactory.invoke(ContextInjectionFactory.java:132) at org.eclipse.e4.core.commands.internal.HandlerServiceHandler.execute(HandlerServiceHandler.java:152) at org.eclipse.core.commands.Command.executeWithChecks(Command.java:494) at org.eclipse.core.commands.ParameterizedCommand.executeWithChecks(ParameterizedCommand.java:488) at org.eclipse.e4.core.commands.internal.HandlerServiceImpl.executeHandler(HandlerServiceImpl.java:210) at org.eclipse.e4.ui.workbench.renderers.swt.HandledContributionItem.executeItem(HandledContributionItem.java:433) at org.eclipse.e4.ui.workbench.renderers.swt.AbstractContributionItem.handleWidgetSelection(AbstractContributionItem.java:454) at org.eclipse.e4.ui.workbench.renderers.swt.AbstractContributionItem$3.handleEvent(AbstractContributionItem.java:482) at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:84) at org.eclipse.swt.widgets.Display.sendEvent(Display.java:4256) at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1501) at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1524) at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1509) at org.eclipse.swt.widgets.Widget.notifyListeners(Widget.java:1313) at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:4080) at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3706) at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine$4.run(PartRenderingEngine.java:1121) at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:336) at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine.run(PartRenderingEngine.java:1022) at org.eclipse.e4.ui.internal.workbench.E4Workbench.createAndRunUI(E4Workbench.java:150) at org.eclipse.ui.internal.Workbench$5.run(Workbench.java:693) at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:336) at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:610) at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:148) at com.kms.katalon.core.application.Application.internalRunGUI(Application.java:115) at com.kms.katalon.core.application.Application.runGUI(Application.java:100) at com.kms.katalon.core.application.Application.start(Application.java:60) at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196) at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:134) at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:104) at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:388) at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:243) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:673) at org.eclipse.equinox.launcher.Main.basicRun(Main.java:610) at org.eclipse.equinox.launcher.Main.run(Main.java:1519)Caused by: com.kms.katalon.integration.analytics.exceptions.AnalyticsApiExeception: Cannot request a token from Katalon Analytics server at com.kms.katalon.integration.analytics.providers.AnalyticsApiProvider.requestToken(AnalyticsApiProvider.java:105) at com.kms.katalon.integration.analytics.providers.AnalyticsApiProvider.getToken(AnalyticsApiProvider.java:232) ... 59 more [CIRCULAR REFERENCE:com.kms.katalon.integration.analytics.exceptions.AnalyticsApiExeception: Cannot request a token from Katalon Analytics server]Root exception:com.kms.katalon.integration.analytics.exceptions.AnalyticsApiExeception: Cannot request a token from Katalon Analytics server at com.kms.katalon.integration.analytics.providers.AnalyticsApiProvider.requestToken(AnalyticsApiProvider.java:105) at com.kms.katalon.integration.analytics.providers.AnalyticsApiProvider.getToken(AnalyticsApiProvider.java:232) at com.kms.katalon.composer.integration.analytics.preferences.AnalyticsPreferencesPage$2.widgetSelected(AnalyticsPreferencesPage.java:459) at org.eclipse.swt.widgets.TypedListener.handleEvent(TypedListener.java:249) at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:84) at org.eclipse.swt.widgets.Display.sendEvent(Display.java:4256) at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1501) at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1524) at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1509) at org.eclipse.swt.widgets.Widget.notifyListeners(Widget.java:1313) at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:4080) at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3706) at org.eclipse.jface.window.Window.runEventLoop(Window.java:818) at org.eclipse.jface.window.Window.open(Window.java:794) at com.kms.katalon.composer.project.handlers.SettingHandler.execute(SettingHandler.java:167) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.eclipse.e4.core.internal.di.MethodRequestor.execute(MethodRequestor.java:55) at org.eclipse.e4.core.internal.di.InjectorImpl.invokeUsingClass(InjectorImpl.java:282) at org.eclipse.e4.core.internal.di.InjectorImpl.invoke(InjectorImpl.java:264) at org.eclipse.e4.core.contexts.ContextInjectionFactory.invoke(ContextInjectionFactory.java:132) at org.eclipse.e4.core.commands.internal.HandlerServiceHandler.execute(HandlerServiceHandler.java:152) at org.eclipse.core.commands.Command.executeWithChecks(Command.java:494) at org.eclipse.core.commands.ParameterizedCommand.executeWithChecks(ParameterizedCommand.java:488) at org.eclipse.e4.core.commands.internal.HandlerServiceImpl.executeHandler(HandlerServiceImpl.java:210) at org.eclipse.e4.ui.workbench.renderers.swt.HandledContributionItem.executeItem(HandledContributionItem.java:433) at org.eclipse.e4.ui.workbench.renderers.swt.AbstractContributionItem.handleWidgetSelection(AbstractContributionItem.java:454) at org.eclipse.e4.ui.workbench.renderers.swt.AbstractContributionItem$3.handleEvent(AbstractContributionItem.java:482) at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:84) at org.eclipse.swt.widgets.Display.sendEvent(Display.java:4256) at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1501) at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1524) at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1509) at org.eclipse.swt.widgets.Widget.notifyListeners(Widget.java:1313) at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:4080) at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3706) at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine$4.run(PartRenderingEngine.java:1121) at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:336) at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine.run(PartRenderingEngine.java:1022) at org.eclipse.e4.ui.internal.workbench.E4Workbench.createAndRunUI(E4Workbench.java:150) at org.eclipse.ui.internal.Workbench$5.run(Workbench.java:693) at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:336) at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:610) at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:148) at com.kms.katalon.core.application.Application.internalRunGUI(Application.java:115) at com.kms.katalon.core.application.Application.runGUI(Application.java:100) at com.kms.katalon.core.application.Application.start(Application.java:60) at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196) at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:134) at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:104) at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:388) at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:243) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:673) at org.eclipse.equinox.launcher.Main.basicRun(Main.java:610) at org.eclipse.equinox.launcher.Main.run(Main.java:1519) ``` [CIRCULAR REFERENCE:com.kms.katalon.integration.analytics.exceptions.AnalyticsApiExeception: Cannot request a token from Katalon Analytics server] ---
**Author:** ![Libby](https://avatars.discourse-cdn.com/v4/letter/l/4491bb/32.png) [@Libby](https://forum.katalon.com/u/Libby)\ **Post date:** [September 28, 2018, 2:05am UTC](https://forum.katalon.com/t/katalon-integration-not-working/12727/8 "2018-09-28T02:05:57Z")
Hi All, When I run test Suites on katalon, that will be error.Please view the error message Sep 28, 2018 10:02:20 AM java.util.prefs.WindowsPreferences WARNING: Could not open/create prefs root node Software\JavaSoft\Prefs at root 0x80000002. Windows RegCreateKeyEx(…) returned error code 5. java.lang.reflect.InvocationTargetException at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.codehaus.groovy.tools.GroovyStarter.rootLoader(GroovyStarter.java:109) at org.codehaus.groovy.tools.GroovyStarter.main(GroovyStarter.java:131) Caused by: javax.xml.parsers.FactoryConfigurationError: Provider for class javax.xml.parsers.SAXParserFactory cannot be created at javax.xml.parsers.FactoryFinder.findServiceProvider(FactoryFinder.java:311) at javax.xml.parsers.FactoryFinder.find(FactoryFinder.java:267) at javax.xml.parsers.SAXParserFactory.newInstance(SAXParserFactory.java:127) at org.apache.ivy.core.settings.XmlSettingsParser.doParse(XmlSettingsParser.java:160) at org.apache.ivy.core.settings.XmlSettingsParser.parse(XmlSettingsParser.java:150) at org.apache.ivy.core.settings.IvySettings.load(IvySettings.java:417) at org.apache.ivy.core.settings.IvySettings$load.call(Unknown Source) at org.codehaus.groovy.runtime.callsite.CallSiteArray.defaultCall(CallSiteArray.java:48) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:113) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:125) at groovy.grape.GrapeIvy.(GrapeIvy.groovy:99) at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62) at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45) at java.lang.reflect.Constructor.newInstance(Constructor.java:423) at java.lang.Class.newInstance(Class.java:442) at groovy.grape.Grape.getInstance(Grape.java:121) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:93) at groovy.lang.MetaMethod.doMethodInvoke(MetaMethod.java:325) at groovy.lang.MetaClassImpl.getProperty(MetaClassImpl.java:1852) at groovy.lang.MetaClassImpl.getProperty(MetaClassImpl.java:3735) at org.codehaus.groovy.runtime.callsite.ClassMetaClassGetPropertySite.getProperty(ClassMetaClassGetPropertySite.java:51) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.callGetProperty(AbstractCallSite.java:296) at groovy.ui.ConsoleIvyPlugin.addListener(ConsoleIvyPlugin.groovy:44) at groovy.ui.ConsoleIvyPlugin$addListener.call(Unknown Source) at org.codehaus.groovy.runtime.callsite.CallSiteArray.defaultCall(CallSiteArray.java:48) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:113) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:125) at groovy.ui.Console.(Console.groovy:242) at groovy.ui.Console.(Console.groovy:224) at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62) at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45) at java.lang.reflect.Constructor.newInstance(Constructor.java:423) at org.codehaus.groovy.reflection.CachedConstructor.invoke(CachedConstructor.java:83) at org.codehaus.groovy.runtime.callsite.ConstructorSite$ConstructorSiteNoUnwrapNoCoerce.callConstructor(ConstructorSite.java:105) at org.codehaus.groovy.runtime.callsite.CallSiteArray.defaultCallConstructor(CallSiteArray.java:60) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.callConstructor(AbstractCallSite.java:235) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.callConstructor(AbstractCallSite.java:247) at groovy.ui.Console.main(Console.groovy:209) … 6 more Caused by: java.lang.RuntimeException: Provider for class javax.xml.parsers.SAXParserFactory cannot be created at javax.xml.parsers.FactoryFinder.findServiceProvider(FactoryFinder.java:308) … 49 more Caused by: java.util.ServiceConfigurationError: javax.xml.parsers.SAXParserFactory: Provider org.apache.xerces.jaxp.SAXParserFactoryImpl not a subtype at java.util.ServiceLoader.fail(ServiceLoader.java:239) at java.util.ServiceLoader.access$300(ServiceLoader.java:185) at java.util.ServiceLoader$LazyIterator.nextService(ServiceLoader.java:376) at java.util.ServiceLoader$LazyIterator.next(ServiceLoader.java:404) at java.util.ServiceLoader$1.next(ServiceLoader.java:480) at javax.xml.parsers.FactoryFinder$1.run(FactoryFinder.java:294) at java.security.AccessController.doPrivileged(Native Method) at javax.xml.parsers.FactoryFinder.findServiceProvider(FactoryFinder.java:289) … 49 more so that ,I can’t use katalon to test,could you please help me fix this issue?Thanks I fix it. Its reason : Insufficient computer user rights solution : 1.open Registry Editor -\>Permission for JavaSoft 2.select current user,check “Full Control” and “Read” Allow box on permissions for users ---
**Author:** ![jwnag](https://avatars.discourse-cdn.com/v4/letter/j/46a35a/32.png) [@jwnag](https://forum.katalon.com/u/jwnag)\ **Post date:** [December 11, 2018, 8:46am UTC](https://forum.katalon.com/t/katalon-integration-not-working/12727/10 "2018-12-11T08:46:51Z")
The permissions have been set, but it seems that the error is still reported