# Katalon crashing post updating to Macos 13.0 Ventura

**URL:** <https://forum.katalon.com/t/katalon-crashing-post-updating-to-macos-13-0-ventura/79954>\
**Category:** Bug Report\
**Tags:** mac, katalon-studio, bugs-report\
**Created:** [October 26, 2022, 8:26am UTC](https://forum.katalon.com/t/katalon-crashing-post-updating-to-macos-13-0-ventura/79954 "2022-10-26T08:26:22Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![hariprasad.yerubothu](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/hariprasad.yerubothu/32/20464_2.png) [@hariprasad.yerubothu](https://forum.katalon.com/u/hariprasad.yerubothu)\
**Post date:** [October 26, 2022, 8:26am UTC](https://forum.katalon.com/t/katalon-crashing-post-updating-to-macos-13-0-ventura/79954/1 "2022-10-26T08:26:22Z")

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Katalon studio is crashing post upgrading to latest mac os.  
[Katalon\_Crash\_Logs](https://forum.katalon.com/uploads/short-url/owFsznrp5W9Z1B6fxFBbteSn38T) (226.4 KB)

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**Author:** ![albert.vu](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/albert.vu/32/20595_2.png) [@albert.vu](https://forum.katalon.com/u/albert.vu)\
**Post date:** [October 26, 2022, 8:29am UTC](https://forum.katalon.com/t/katalon-crashing-post-updating-to-macos-13-0-ventura/79954/2 "2022-10-26T08:29:21Z")

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Hi @hariprasad.yerubothu, thank you for letting us know about this issue.

I’ll go ahead and move your topic to the Bug Report category so that our team can better support you. Thanks!

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**Author:** ![erwin.moretz](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/erwin.moretz/32/20464_2.png) [@erwin.moretz](https://forum.katalon.com/u/erwin.moretz)\
**Post date:** [October 26, 2022, 8:25am UTC](https://forum.katalon.com/t/katalon-crashing-post-updating-to-macos-13-0-ventura/79954/3 "2022-10-26T08:25:51Z")

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Hello Katalon Community,

yesterday I installed the new MacOS Ventura on my Macbook. After the installation i wanted to work with Katalon Studio, but everytime i start the Application it gets to the Point where its loading the Projekt and then crashes.

I tried to reinstall the Application.

Im normaly using the Katalon Studio Standalone Edition, but in this Case I also tried the Plattform edition to see if it works. It hast the same Issue.

Has anyone noticed the same? And is there an Update planned to fix this Issue?

Best Regard  
Erwin

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**Author:** ![albert.vu](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/albert.vu/32/20595_2.png) [@albert.vu](https://forum.katalon.com/u/albert.vu)\
**Post date:** [October 26, 2022, 8:33am UTC](https://forum.katalon.com/t/katalon-crashing-post-updating-to-macos-13-0-ventura/79954/4 "2022-10-26T08:33:25Z")

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Assigned @Jass on October 26, 2022, 8:33am UTC

Hi chị Jass, could you take a look at this issue? Is the new OS update causing any glitch with KS? Thanks chị

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**Author:** ![hariprasad.yerubothu](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/hariprasad.yerubothu/32/20464_2.png) [@hariprasad.yerubothu](https://forum.katalon.com/u/hariprasad.yerubothu)\
**Post date:** [October 26, 2022, 11:05am UTC](https://forum.katalon.com/t/katalon-crashing-post-updating-to-macos-13-0-ventura/79954/5 "2022-10-26T11:05:24Z")

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Team, any update on this issue.

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**Author:** ![erwin.moretz](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/erwin.moretz/32/20464_2.png) [@erwin.moretz](https://forum.katalon.com/u/erwin.moretz)\
**Post date:** [October 26, 2022, 11:33am UTC](https://forum.katalon.com/t/katalon-crashing-post-updating-to-macos-13-0-ventura/79954/6 "2022-10-26T11:33:50Z")

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here is my error log file  
[katalon error log.rtf](https://forum.katalon.com/uploads/short-url/ow13t33lAQvg4eWrnV2wFWxN3Ht.rtf) (226.5 KB)

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**Author:** ![ankita.kar](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/ankita.kar/32/20464_2.png) [@ankita.kar](https://forum.katalon.com/u/ankita.kar)\
**Post date:** [October 28, 2022, 2:03am UTC](https://forum.katalon.com/t/katalon-crashing-post-updating-to-macos-13-0-ventura/79954/7 "2022-10-28T02:03:59Z")

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I am facing the same issue after updating MacOS. Any update?

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**Author:** ![malihmurtadho](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/malihmurtadho/32/20464_2.png) [@malihmurtadho](https://forum.katalon.com/u/malihmurtadho)\
**Post date:** [October 28, 2022, 2:04am UTC](https://forum.katalon.com/t/katalon-crashing-post-updating-to-macos-13-0-ventura/79954/8 "2022-10-28T02:04:05Z")

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Any update ? For thus issue

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**Author:** ![erwin.moretz](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/erwin.moretz/32/20464_2.png) [@erwin.moretz](https://forum.katalon.com/u/erwin.moretz)\
**Post date:** [October 28, 2022, 12:31pm UTC](https://forum.katalon.com/t/katalon-crashing-post-updating-to-macos-13-0-ventura/79954/9 "2022-10-28T12:31:15Z")

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how long does it usualy take to fix this issue?

i think this happens in every major update in OS

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**Author:** ![isaac.gallup](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/isaac.gallup/32/16104_2.png) [@isaac.gallup](https://forum.katalon.com/u/isaac.gallup)\
**Post date:** [October 28, 2022, 3:47pm UTC](https://forum.katalon.com/t/katalon-crashing-post-updating-to-macos-13-0-ventura/79954/10 "2022-10-28T15:47:03Z")

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It’s also happening to my team. We’re using the latest Platform Edition.

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**Author:** ![jnobel](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/jnobel/32/20464_2.png) [@jnobel](https://forum.katalon.com/u/jnobel)\
**Post date:** [October 30, 2022, 5:40am UTC](https://forum.katalon.com/t/katalon-crashing-post-updating-to-macos-13-0-ventura/79954/11 "2022-10-30T05:40:24Z")

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For completeness here is my crash report:  
[KatalonCrashVentura.txt](https://forum.katalon.com/uploads/short-url/9VC3DmkjsH7PwrCBLl8aDE5a8iB.txt) (203.0 KB)

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**Author:** ![jnobel](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/jnobel/32/20464_2.png) [@jnobel](https://forum.katalon.com/u/jnobel)\
**Post date:** [October 30, 2022, 5:40am UTC](https://forum.katalon.com/t/katalon-crashing-post-updating-to-macos-13-0-ventura/79954/12 "2022-10-30T05:40:31Z")

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Same issue for me, any news yet?

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**Author:** ![charua93](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/charua93/32/20483_2.png) [@charua93](https://forum.katalon.com/u/charua93)\
**Post date:** [October 30, 2022, 5:40am UTC](https://forum.katalon.com/t/katalon-crashing-post-updating-to-macos-13-0-ventura/79954/13 "2022-10-30T05:40:38Z")

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Facing similar issue any workaround suggested?

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**Author:** ![william.chu](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/william.chu/32/20464_2.png) [@william.chu](https://forum.katalon.com/u/william.chu)\
**Post date:** [October 30, 2022, 5:40am UTC](https://forum.katalon.com/t/katalon-crashing-post-updating-to-macos-13-0-ventura/79954/14 "2022-10-30T05:40:49Z")

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Same here. I am facing the same issue after updating MacOS Ventura.

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**Author:** ![Jass](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/jass/32/9588_2.png) [@Jass](https://forum.katalon.com/u/Jass)\
**Post date:** [October 31, 2022, 2:57am UTC](https://forum.katalon.com/t/katalon-crashing-post-updating-to-macos-13-0-ventura/79954/15 "2022-10-31T02:57:01Z")

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Hi everyone

We are working on the fix and we’ll keep you posted once there’s a new release.

Thank you for your patience,  
Jass

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**Author:** ![mohit.dixit](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/mohit.dixit/32/20464_2.png) [@mohit.dixit](https://forum.katalon.com/u/mohit.dixit)\
**Post date:** [October 31, 2022, 11:12am UTC](https://forum.katalon.com/t/katalon-crashing-post-updating-to-macos-13-0-ventura/79954/16 "2022-10-31T11:12:03Z")

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I am also facing the same issue please could you provide the solution at the earliest.

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**Author:** ![asad.rachman](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/asad.rachman/32/20464_2.png) [@asad.rachman](https://forum.katalon.com/u/asad.rachman)\
**Post date:** [October 31, 2022, 11:26am UTC](https://forum.katalon.com/t/katalon-crashing-post-updating-to-macos-13-0-ventura/79954/17 "2022-10-31T11:26:26Z")

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Is there any update? This is urgent!

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**Author:** ![muhammadabdul.wakhid](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/muhammadabdul.wakhid/32/16104_2.png) [@muhammadabdul.wakhid](https://forum.katalon.com/u/muhammadabdul.wakhid)\
**Post date:** [October 31, 2022, 11:26am UTC](https://forum.katalon.com/t/katalon-crashing-post-updating-to-macos-13-0-ventura/79954/18 "2022-10-31T11:26:28Z")

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i have the same problem, any solution for this ?

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**Author:** ![duyluong](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/duyluong/32/1116_2.png) [@duyluong](https://forum.katalon.com/u/duyluong)\
**Post date:** [October 31, 2022, 11:29am UTC](https://forum.katalon.com/t/katalon-crashing-post-updating-to-macos-13-0-ventura/79954/19 "2022-10-31T11:29:29Z")

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Hi there,

Has anyone faced the issue with macbook/iMac M1/M2 chip?

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**Author:** ![jnobel](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/jnobel/32/20464_2.png) [@jnobel](https://forum.katalon.com/u/jnobel)\
**Post date:** [October 31, 2022, 11:37am UTC](https://forum.katalon.com/t/katalon-crashing-post-updating-to-macos-13-0-ventura/79954/20 "2022-10-31T11:37:36Z")

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I face it after my work Macbook Pro 13" (intel) upgraded to Ventura.  
My suspicion is that it has to do with the device ID and how it is generated and used for license check. I did try to reinstall after removing the App and the ~/.katalon folder. But it fails as well. UI shows OK for like 20 seconds and the UI disappears.  
I will try on my private M1 Macbook Pro

[Next page](https://forum.katalon.com/t/katalon-crashing-post-updating-to-macos-13-0-ventura/79954.md?page=2)
