# Jenkins & Katalon Studio 5.4 doesn't work with FIrefox and IE **URL:** \ **Category:** Integrations\ **Tags:** jenkins, integrations, katalon-studio\ **Created:** [April 23, 2018, 1:16pm UTC](https://forum.katalon.com/t/jenkins-katalon-studio-5-4-doesnt-work-with-firefox-and-ie/10456 "2018-04-23T13:16:36Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![Uwe\_Bradl](https://avatars.discourse-cdn.com/v4/letter/u/e47c2d/32.png) [@Uwe\_Bradl](https://forum.katalon.com/u/Uwe_Bradl)\ **Post date:** [April 23, 2018, 1:16pm UTC](https://forum.katalon.com/t/jenkins-katalon-studio-5-4-doesnt-work-with-firefox-and-ie/10456/1 "2018-04-23T13:16:36Z")
## Windows 10, 64Bit ## Katalon Studio Version: 5.4.0, Build 1 ## Katalon Studio logs: attached ## Environment (for Web testing): - Jenkins 2.107.2 - Browsers: Google Chrome Version 66.0.3359.117 (64-Bit) Firefox Quantum 59.0.2 (64-Bit) IE 11.371.16299.0 ## Steps to reproduce: - With Katalon Studio create a simple test case which only opens a reachable URL and closes the browser afterwards - Within Katalon Studio you can test this by usage of different browsers successfully - After that generate the regarding property file for the same test case (or better test suite) - Open a Win Cmd line and execute the test again by usage of the property file - This works as well for all browsers - Now setup Jenkins and create a simple “Free Style” job, where you insert in the Build Procedure as Windows Batch: cd /D katalon -email= -password= -propertiesFile="\console.properties" -runMode=console - Save the Jenkins job, start it afterwards and watch the console output in Jenkins =\> For browserType=Chrome it should work =\> For browserType=Firefox or IE it will not Please find the content of the logfiles (Jenkins and Katalon) attached. Any assistance would be much appreciated. Kind Regards Uwe [Jenkins\_Console.log](https://s3.amazonaws.com/katalon-forum/editor/v7/o41znbkr96h5.log) [.log](https://s3.amazonaws.com/katalon-forum/editor/2r/cr4fbpf62vxi.log) ---
**Author:** ![Jan\_Zinserling](https://avatars.discourse-cdn.com/v4/letter/j/b77776/32.png) [@Jan\_Zinserling](https://forum.katalon.com/u/Jan_Zinserling)\ **Post date:** [April 24, 2018, 11:00am UTC](https://forum.katalon.com/t/jenkins-katalon-studio-5-4-doesnt-work-with-firefox-and-ie/10456/2 "2018-04-24T11:00:53Z")
Got same issue… ---
**Author:** ![Uwe\_Bradl](https://avatars.discourse-cdn.com/v4/letter/u/e47c2d/32.png) [@Uwe\_Bradl](https://forum.katalon.com/u/Uwe_Bradl)\ **Post date:** [April 25, 2018, 6:16am UTC](https://forum.katalon.com/t/jenkins-katalon-studio-5-4-doesnt-work-with-firefox-and-ie/10456/3 "2018-04-25T06:16:24Z")
I really don’t like to bother anybody, but need to ask the Katalon Team if there are any news regarding this topic. I need to use Firefox and IE in my tests because Chrome is not fully supported by the application I have to test. Thx a lot in advance ---
**Author:** ![Uwe\_Bradl](https://avatars.discourse-cdn.com/v4/letter/u/e47c2d/32.png) [@Uwe\_Bradl](https://forum.katalon.com/u/Uwe_Bradl)\ **Post date:** [April 27, 2018, 1:21pm UTC](https://forum.katalon.com/t/jenkins-katalon-studio-5-4-doesnt-work-with-firefox-and-ie/10456/4 "2018-04-27T13:21:41Z")
Any new regarding this topic? ---
**Author:** ![Uwe\_Bradl](https://avatars.discourse-cdn.com/v4/letter/u/e47c2d/32.png) [@Uwe\_Bradl](https://forum.katalon.com/u/Uwe_Bradl)\ **Post date:** [May 4, 2018, 10:44am UTC](https://forum.katalon.com/t/jenkins-katalon-studio-5-4-doesnt-work-with-firefox-and-ie/10456/5 "2018-05-04T10:44:03Z")
@Vinh Nguyen Hi Vinh, would it be possible to get any answer or update regarding this issue? This would much appreciated, because I have to perform the automated tests with different browser types. Kind Regards Uwe ---
**Author:** ![Zarashima](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/zarashima/32/928_2.png) [@Zarashima](https://forum.katalon.com/u/Zarashima)\ **Post date:** [May 4, 2018, 10:59am UTC](https://forum.katalon.com/t/jenkins-katalon-studio-5-4-doesnt-work-with-firefox-and-ie/10456/6 "2018-05-04T10:59:45Z")
Another workaround solution to Firefox: [https://stackoverflow.com/questions/50007321/process-unexpectedly-closed-with-status-0?utm\_medium=organic&utm\_source=google\_rich\_qa&utm\_campaign=google\_rich\_qa](https://stackoverflow.com/questions/50007321/process-unexpectedly-closed-with-status-0?utm_medium=organic&utm_source=google_rich_qa&utm_campaign=google_rich_qa) **=\> setting “security.sandbox.content.level” to “5” in the Firefox profile** ---
**Author:** ![Zarashima](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/zarashima/32/928_2.png) [@Zarashima](https://forum.katalon.com/u/Zarashima)\ **Post date:** [May 4, 2018, 11:34am UTC](https://forum.katalon.com/t/jenkins-katalon-studio-5-4-doesnt-work-with-firefox-and-ie/10456/7 "2018-05-04T11:34:03Z")
Below is sample code, you need to REPLACE code after ‘import’ statement with ‘Open Browser’ step: ```auto import org.openqa.selenium.WebDriver import org.openqa.selenium.firefox.FirefoxDriver import org.openqa.selenium.firefox.FirefoxOptions import org.openqa.selenium.firefox.FirefoxProfile import org.openqa.selenium.remote.DesiredCapabilities import com.kms.katalon.core.webui.driver.DriverFactory System.setProperty("webdriver.gecko.driver","/Applications/Katalon Studio.app/Contents/Eclipse/configuration/resources/drivers/firefox_mac/geckodriver"); FirefoxProfile profile = new FirefoxProfile(); profile.setPreference("security.sandbox.content.level", 5) DesiredCapabilities cap = DesiredCapabilities.firefox() cap.setCapability(FirefoxDriver.PROFILE, profile) FirefoxOptions opt = new FirefoxOptions() opt.merge(cap) WebDriver driver = new FirefoxDriver(opt) DriverFactory.changeWebDriver(driver) ``` ---
**Author:** ![Uwe\_Bradl](https://avatars.discourse-cdn.com/v4/letter/u/e47c2d/32.png) [@Uwe\_Bradl](https://forum.katalon.com/u/Uwe_Bradl)\ **Post date:** [May 7, 2018, 7:32am UTC](https://forum.katalon.com/t/jenkins-katalon-studio-5-4-doesnt-work-with-firefox-and-ie/10456/8 "2018-05-07T07:32:06Z")
Hi Vinh, thanks a lot. I will test how this works. 🙂 ---
**Author:** ![Uwe\_Bradl](https://avatars.discourse-cdn.com/v4/letter/u/e47c2d/32.png) [@Uwe\_Bradl](https://forum.katalon.com/u/Uwe_Bradl)\ **Post date:** [May 7, 2018, 12:30pm UTC](https://forum.katalon.com/t/jenkins-katalon-studio-5-4-doesnt-work-with-firefox-and-ie/10456/9 "2018-05-07T12:30:21Z")
Hi Vinh, I tested both workarounds on my WIndows machine. 1. setting “security.sandbox.content.level” to “5” in the Firefox profile If the test is started from a Jenkins job via a cmd batch script on the test server then - unfortunately - there is no Firefox profile I could use (environment USERNAME=\. 2. The path _/Applications/…/resources/drivers/\*\*firefox\_mac/\*\*geckodriver_ lets me assume that you are working on a Mac. As I work on a Windows machine I had a look in the directory tree and replaced _ **firefox\_mac** _ by _ **firefox\_win64** _ . There is an geckodriver.exe in that subdir: …\KatalonStudio\configuration\resources\drivers\firefox\_win64\geckodriver.exe Unfortunately I still get following error if I start the test in Katalon: The driver executable does not exist: T:\Applications\Katalon Studio.app\Contents\Eclipse\configuration\resources\drivers\firefox\_win64\geckodriver I have no idea why this happens. Could you give me a hint please? Thanks a lot in advance. Uwe ---
**Author:** ![Uwe\_Bradl](https://avatars.discourse-cdn.com/v4/letter/u/e47c2d/32.png) [@Uwe\_Bradl](https://forum.katalon.com/u/Uwe_Bradl)\ **Post date:** [May 7, 2018, 2:14pm UTC](https://forum.katalon.com/t/jenkins-katalon-studio-5-4-doesnt-work-with-firefox-and-ie/10456/10 "2018-05-07T14:14:42Z")
Found one root of the issue: Replaced the whole path by the right Windows path: System.setProperty(“webdriver.gecko.driver”,“C:/KatalonStudio/configuration/resources/drivers/firefox\_win64/geckodriver”); Starting the test directly inside Katalon Studio =\> it works Starting from Jenkins by batch =\> it doesn’t and shows nearly the same error message ---
**Author:** ![kazurayam](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/kazurayam/32/333_2.png) [@kazurayam](https://forum.katalon.com/u/kazurayam)\ **Post date:** [May 7, 2018, 2:17pm UTC](https://forum.katalon.com/t/jenkins-katalon-studio-5-4-doesnt-work-with-firefox-and-ie/10456/11 "2018-05-07T14:17:05Z")
Uwe, How do you write in your code at the ??? position below? ```auto System.setProperty("webdriver.gecko.driver","???"); ``` ---
**Author:** ![Uwe\_Bradl](https://avatars.discourse-cdn.com/v4/letter/u/e47c2d/32.png) [@Uwe\_Bradl](https://forum.katalon.com/u/Uwe_Bradl)\ **Post date:** [May 8, 2018, 6:27am UTC](https://forum.katalon.com/t/jenkins-katalon-studio-5-4-doesnt-work-with-firefox-and-ie/10456/12 "2018-05-08T06:27:28Z")
Hi Kazurayam, I used the Windows path including “geckodriver.exe”: ??? = C:/KatalonStudio/configuration/resources/drivers/firefox\_win64/geckodriver.exe I inserted into my small test script after the common import statements following code: — Snippet START — import org.openqa.selenium.WebDriver import org.openqa.selenium.firefox.FirefoxDriver import org.openqa.selenium.firefox.FirefoxOptions import org.openqa.selenium.firefox.FirefoxProfile import org.openqa.selenium.remote.DesiredCapabilities import com.kms.katalon.core.webui.driver.DriverFactory // Workaround: Modify Firefox driver System.setProperty(“webdriver.gecko.driver”,“C:/KatalonStudio/configuration/resources/drivers/firefox\_win64/geckodriver.exe”); FirefoxProfile profile = new FirefoxProfile(); profile.setPreference(“security.sandbox.content.level”, 5) DesiredCapabilities cap = DesiredCapabilities.firefox() cap.setCapability(FirefoxDriver.PROFILE, profile) FirefoxOptions opt = new FirefoxOptions() opt.merge(cap) WebDriver driver = new FirefoxDriver(opt) DriverFactory.changeWebDriver(driver) // A simple test WebUI.openBrowser(’’) — Snippet END — Looking in the Katalon report until com.kms.katalon.core.webui.driver.DriverFactory.changeWebDriver(driver) everything is fine. But the openBrowser() throwes following error: Unable to open browser with url: ‘[http://localhost/iManSys](http://localhost/iManSys)’ (Root cause: org.openqa.selenium.WebDriverException: Process unexpectedly closed with status: 0 Build info: version: ‘3.7.1’, revision: ‘8a0099a’, time: ‘2017-11-06T21:07:36.161Z’ System info: host: ‘PATRICK’, ip: ‘192.168.100.77’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0\_102’ Driver info: driver.version: CGeckoDriver remote stacktrace: stack backtrace: 0: 0x4821c4 - 1: 0x482933 - 2: 0x445159 - 3: 0x44c838 - 4: 0x43026a - 5: 0x40ba4e - 6: 0x4119b9 - 7: 0x6d2c89 - 8: 0x426006 - 9: 0x6cd490 - 10: 0x7ffb95391fe4 - BaseThreadInitThunk) I know that Vinh wrote “replace” openBrowser step.I kept it the code because I think somehow I have to open a browser session. Thanks a lot in advance. Uwe ---
**Author:** ![kazurayam](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/kazurayam/32/333_2.png) [@kazurayam](https://forum.katalon.com/u/kazurayam)\ **Post date:** [May 8, 2018, 7:35am UTC](https://forum.katalon.com/t/jenkins-katalon-studio-5-4-doesnt-work-with-firefox-and-ie/10456/13 "2018-05-08T07:35:51Z")
I copied&pasted your test script and saw what’s happening. > I kept it the code because … You kept the line of ‘WebUI.openBrowser()’ — this is a fault, I think. Because the preceding line: ```auto WebDriver driver = new FirefoxDriver(opt) ``` already opens a Browser session. You should not call WebUI.openBrowser(). If you do it, another Browser session will be started. The latter session will have the same capabilities as the one of “Execution\>Default\>Web UI\>Firefox” Rather you should do: ```auto WebDriver driver = new FirefoxDriver(opt) DriverFactory.changeWebDriver(driver) WebUI.navigateToUrl('') ``` ---
**Author:** ![Uwe\_Bradl](https://avatars.discourse-cdn.com/v4/letter/u/e47c2d/32.png) [@Uwe\_Bradl](https://forum.katalon.com/u/Uwe_Bradl)\ **Post date:** [May 8, 2018, 8:09am UTC](https://forum.katalon.com/t/jenkins-katalon-studio-5-4-doesnt-work-with-firefox-and-ie/10456/14 "2018-05-08T08:09:41Z")
Thanks a lot. 🙂 This was the essential hint. Now it works. ---
**Author:** ![anixdorf](https://avatars.discourse-cdn.com/v4/letter/a/e0b2c6/32.png) [@anixdorf](https://forum.katalon.com/u/anixdorf)\ **Post date:** [February 1, 2019, 4:05am UTC](https://forum.katalon.com/t/jenkins-katalon-studio-5-4-doesnt-work-with-firefox-and-ie/10456/15 "2019-02-01T04:05:02Z")
Having this issue still with IE. Was anyone able to get this working?