# Issue in setup of IOS device with Katalon **URL:** \ **Category:** Mobile Testing\ **Tags:** mobile-testing, katalon-studio\ **Created:** [April 29, 2019, 12:42pm UTC](https://forum.katalon.com/t/issue-in-setup-of-ios-device-with-katalon/24086 "2019-04-29T12:42:58Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![sangam.b](https://avatars.discourse-cdn.com/v4/letter/s/838e76/32.png) [@sangam.b](https://forum.katalon.com/u/sangam.b)\ **Post date:** [April 29, 2019, 12:42pm UTC](https://forum.katalon.com/t/issue-in-setup-of-ios-device-with-katalon/24086/1 "2019-04-29T12:42:58Z")
Anyone can help me resolving this error , i am struggling from last couple of days but no good luck: **Unable to start application on this device.: An unknown server-side error occurred while processing the command. Original error: Command ‘idevice\_id -l’ exited with code null** Build info: version: ‘unknown’, revision: ‘unknown’, time: ‘unknown’ System info: host: ‘bapss-iMac.local’, ip: ‘192.168.3.242’, os.name: ‘Mac OS X’, os.arch: ‘x86\_64’, os.version: ‘10.14.3’, java.version: ‘1.8.0\_181’ Driver info: driver.version: IOSDriver remote stacktrace: UnknownError: An unknown server-side error occurred while processing the command. Original error: Command ‘idevice\_id -l’ exited with code null at getResponseForW3CError (/Users/baps/local/lib/node\_modules/appium/node\_modules/appium-base-driver/lib/protocol/errors.js:826:9) at asyncHandler (/Users/baps/local/lib/node\_modules/appium/node\_modules/appium-base-driver/lib/protocol/protocol.js:447:37) xcode:10.1 appium:1.8.2 beta ---
**Author:** ![duyluong](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/duyluong/32/1116_2.png) [@duyluong](https://forum.katalon.com/u/duyluong)\ **Post date:** [May 1, 2019, 2:06am UTC](https://forum.katalon.com/t/issue-in-setup-of-ios-device-with-katalon/24086/2 "2019-05-01T02:06:30Z")
> [@sangam.b](#): > > Command ‘idevice\_id -l’ exited with code null Please try Katalon Studio [v6.2.0.rc1](http://forum.katalon.com/t/katalon-studio-version-6-2-0-rc1-with-experimental-support-for-ios-12-2-and-xcode-10-2/21716/12) for XCode 10.1 support ---
**Author:** ![sangam.b](https://avatars.discourse-cdn.com/v4/letter/s/838e76/32.png) [@sangam.b](https://forum.katalon.com/u/sangam.b)\ **Post date:** [May 1, 2019, 7:25am UTC](https://forum.katalon.com/t/issue-in-setup-of-ios-device-with-katalon/24086/3 "2019-05-01T07:25:51Z")
Yes it worked Thanks alot!!! ---
**Author:** ![sangam.b](https://avatars.discourse-cdn.com/v4/letter/s/838e76/32.png) [@sangam.b](https://forum.katalon.com/u/sangam.b)\ **Post date:** [May 1, 2019, 11:07am UTC](https://forum.katalon.com/t/issue-in-setup-of-ios-device-with-katalon/24086/4 "2019-05-01T11:07:08Z")
Hi, Now i am getting this error Original error: ‘[object Object]’ type is not supported for MJSONWP timeout App is getting opened but after than katalon throws this error ---
**Author:** ![duyluong](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/duyluong/32/1116_2.png) [@duyluong](https://forum.katalon.com/u/duyluong)\ **Post date:** [May 1, 2019, 1:28pm UTC](https://forum.katalon.com/t/issue-in-setup-of-ios-device-with-katalon/24086/5 "2019-05-01T13:28:26Z")
Hi @sangam.b, What is your installed appium version? Please show some screenshots. Thanks ---
**Author:** ![sangam.b](https://avatars.discourse-cdn.com/v4/letter/s/838e76/32.png) [@sangam.b](https://forum.katalon.com/u/sangam.b)\ **Post date:** [May 2, 2019, 6:18am UTC](https://forum.katalon.com/t/issue-in-setup-of-ios-device-with-katalon/24086/6 "2019-05-02T06:18:14Z")
This error has been resolved by upgrading to appium 1.12.1 . Now i am getting the issue that object spy is unable to detect any object on a particular screen,attaching the screen shot for the same. ![33%20AM](https://europe1.discourse-cdn.com/katalon/original/2X/8/804645ddeb7200e1acb5367a2752b38bafe2f1c9.jpeg) ---
**Author:** ![duyluong](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/duyluong/32/1116_2.png) [@duyluong](https://forum.katalon.com/u/duyluong)\ **Post date:** [May 3, 2019, 6:40am UTC](https://forum.katalon.com/t/issue-in-setup-of-ios-device-with-katalon/24086/7 "2019-05-03T06:40:08Z")
Hi @sangam.b, - Please press the `Capture Object` button, it will capture the current screen. - Can you share the app file? ---
**Author:** ![sangam.b](https://avatars.discourse-cdn.com/v4/letter/s/838e76/32.png) [@sangam.b](https://forum.katalon.com/u/sangam.b)\ **Post date:** [May 3, 2019, 6:57am UTC](https://forum.katalon.com/t/issue-in-setup-of-ios-device-with-katalon/24086/8 "2019-05-03T06:57:52Z")
If you see on the right side in green border that is after the capture object only.but it is not provideing object for each element. Sorry i will not be able to share the app. ---
**Author:** ![Chris\_Trevarthen](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/chris_trevarthen/32/358_2.png) [@Chris\_Trevarthen](https://forum.katalon.com/u/Chris_Trevarthen)\ **Post date:** [May 4, 2019, 2:03am UTC](https://forum.katalon.com/t/issue-in-setup-of-ios-device-with-katalon/24086/9 "2019-05-04T02:03:25Z")
Hi @sangam.b, Are you testing a hybrid (Cordova, React Native, Flutter) app or is it an app built through Xcode? – Chris ---
**Author:** ![sangam.b](https://avatars.discourse-cdn.com/v4/letter/s/838e76/32.png) [@sangam.b](https://forum.katalon.com/u/sangam.b)\ **Post date:** [May 15, 2019, 10:54am UTC](https://forum.katalon.com/t/issue-in-setup-of-ios-device-with-katalon/24086/10 "2019-05-15T10:54:08Z")
It is a hybrid app. Now i am facing issue that when i start execution more than 2-3 time the simulator goes blank while the script is still running. I am also attaching the screen shot for the same. ![05%20PM](https://europe1.discourse-cdn.com/katalon/original/2X/8/8d5ad448a54e235d6876f0b0e8e110435f0e9082.png) katalon version:6.2.0 rc1 Xcode:10.1 ---
**Author:** ![albert.vu](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/albert.vu/32/20595_2.png) [@albert.vu](https://forum.katalon.com/u/albert.vu)\ **Post date:** [August 8, 2022, 7:49am UTC](https://forum.katalon.com/t/issue-in-setup-of-ios-device-with-katalon/24086/11 "2022-08-08T07:49:01Z")
Archived on August 8, 2022, 7:49am UTC