# Install plugin offline doesn't work as expected

**URL:** <https://forum.katalon.com/t/install-plugin-offline-doesnt-work-as-expected/155150>\
**Category:** Bug Report\
**Tags:** plugins, katalon-studio\
**Created:** [November 13, 2024, 5:27am UTC](https://forum.katalon.com/t/install-plugin-offline-doesnt-work-as-expected/155150 "2024-11-13T05:27:26Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![qaat.hanh](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/qaat.hanh/32/23870_2.png) [@qaat.hanh](https://forum.katalon.com/u/qaat.hanh)\
**Post date:** [November 13, 2024, 5:27am UTC](https://forum.katalon.com/t/install-plugin-offline-doesnt-work-as-expected/155150/1 "2024-11-13T05:27:26Z")

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I install plugin by file jar like in the docs say [Installing plugin offline in Katalon Studio | Katalon Docs](https://docs.katalon.com/katalon-platform/plugins-and-add-ons/katalon-store/katalon-studio-plugins/installing-plugin-offline-in-katalon-studio)

First, I try the solution reload plugin. I pasted jar files to folder Plugin of project then reload project. KS only recognize 1 plugin:  
 ![image](https://europe1.discourse-cdn.com/katalon/original/3X/e/e/ee83c2a930c1d0f8acd7ffbea16629d95018af0f.png)

 ![image](https://europe1.discourse-cdn.com/katalon/original/3X/d/7/d77c7e56d73302705a2c8802991fe4782ee9189e.png)  
 ![image](https://europe1.discourse-cdn.com/katalon/original/3X/c/e/ce2660f365d0ebdbbdb128e3c7e6bba3a853faef.png)

Then I use the second solution is choose install plugin from menu “Tools”. But it install only 1 plugin file. After install success it will disable Install like in the picture:

 ![image](https://europe1.discourse-cdn.com/katalon/original/3X/8/8/8884a03ffe25175dd1af408a5893c2ebea6ced9f.png)  
Whenever I close and reopen KS the installed plugin will be ereased and have to reinstall it.

Anyone have other solution to install plugin offline?

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<div class="post-metadata">

**Author:** ![Elly\_Tran](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/elly_tran/32/21874_2.png) [@Elly\_Tran](https://forum.katalon.com/u/Elly_Tran)\
**Post date:** [November 18, 2024, 5:22am UTC](https://forum.katalon.com/t/install-plugin-offline-doesnt-work-as-expected/155150/2 "2024-11-18T05:22:48Z")

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Hi @qaat.hanh,

Thank you for sharing your issue. Sorry for the late response.

I would like to suggest some workarounds here, please let me know if it works/ not work:  
It seems like you’re encountering issues with offline plugin installation in Katalon Studio (KS). Here’s an analysis of the problem and suggestions for alternative solutions:

**1. Verify Plugin Compatibility**  
Ensure the `.jar` files are compatible with your Katalon Studio version. Plugins designed for older versions may not work correctly with newer releases, or vice versa.

**2. Proper Placement of Plugins**

- Place all `.jar` files in the `Plugins` folder located in the root directory of your Katalon Studio project.
- Make sure the folder structure is as follows:

```auto
<Project Root>
├── Plugins
│ ├── plugin1.jar
│ ├── plugin2.jar

```

- Reload the project by going to `File > Reload Project`.

**3. Ensure Proper Installation**  
For the “Tools \> Install Plugin” option:

- Install plugins one at a time as you’re already doing.
- After installation, verify the plugin is loaded by checking `Help > About Katalon Studio > Plugins`.

**4. Prevent Plugins from Being Erased**  
If plugins are removed after restarting KS, this could indicate an issue with:

- **File Permissions** : Ensure that the `Plugins` folder and installed plugin files are not write-protected.
- **Cache Corruption** : Clear the KS cache by deleting the `.metadata` folder in the Katalon Studio workspace directory and relaunch KS.

If all of these cannot help, please consider about installing plugins from Katalon Store. Thank you!
